Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

216 Reviews

100% Would Recommend
97% Business Response
Latest Review about 14 hours ago

Reviews


RD
Roger D.
Memphis, TN
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Roger said the staff had hospitality, were full of information, and answered all his questions. His son asked even more professional related questions and those were answered as well.
This review was collected via phone interview by Customer Research Inc.
Lindsay S. from BB's Euromotors responded on 03/04/2019

Hi Roger! Thanks so much for taking the time to leave us a review. We appreciate your business. Please let us know if we can help in the future, and have a great day!


CB
Charles B.
Olive Branch, MS
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Charles said the business provided great customer service. Terry did a tremendous job and was proactive at reaching out to him.
This review was collected via phone interview by Customer Research Inc.
Lindsay S. from BB's Euromotors responded on 02/28/2019

Hi Charles! Thank you so much for taking the time to give us a review. We appreciate your business. Let us now how we can be of assistance in the future, and have a great day!


DD
Darrell D.
Southaven, MS
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Darrell said the staff was personable but the service was pretty pricey.
This review was collected via phone interview by Customer Research Inc.
Lindsay S. from BB's Euromotors responded on 02/28/2019

Hi Darrell! Thanks for taking the time to give us a review. We appreciate your business. Let us know if we can be of assistance in the future, and have a great day!


KS
Kyle S.
Collierville, TN
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Friendly and Helpful!
Great experience! Terry was so kind and accommodating to my every need! I look forward to doing business with BB’s in the future!
Lindsay S. from BB's Euromotors responded on 02/14/2019

Hi Kyle! Thanks so much for taking the time to leave us a review. We appreciate your business! Please let us know how we can be of assistance in the future, and have a great day!


SW
Scott W.
Memphis, TN
BMW 4 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019
BMW repair
Excellent service!
Lindsay S. from BB's Euromotors responded on 02/11/2019

Hi Scott! Thanks so much for taking the time to leave us a review. We appreciate your business. Let us know if we can help in the future, and have a great day!


KG
Kandy G.
Arlington, TN
BMW X6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019
Awesome
I was very pleased with my vehicle awesome Job
They will continue to work on my vehicle's
Lindsay S. from BB's Euromotors responded on 02/11/2019

Hi Kandy! Thanks so much for taking the time to leave us a review. We appreciate your business! Please let us know how we can help in the future, and have a great day!


JB
Jerry M B.
Olive Branch, MS
BMW Z4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
The friendly people & how they explain what is wrong with your car
I think anyone who takes there vehicle into there shop, we will be very pleased with there work. I have had my 2004 BMW. Z4 in for several things & have been very pleased with there work. I highly recommend them.
Lindsay S. from BB's Euromotors responded on 01/31/2019

Hi Jerry! Thanks so much for taking the time to leave us a review. We appreciate your business. Please let us know if we can help in the future and have a great day!


LW
Lakreston W.
Olive Branch, MS
BMW 740i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Lakreston said that the place had great service.
This review was collected via phone interview by Customer Research Inc.
Lindsay S. from BB's Euromotors responded on 01/31/2019

Hi Lakreston. Thanks so much for taking the time to give us a review. We appreciate your business. Let us know if we can help in the future and have a great day!


MH
Matt H.
Germantown, TN
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Matt said that the place was flexible and easy to wok with. It's always easy to get in and his experiences in the past have been good. They work around his schedule and they always do a great job.
This review was collected via phone interview by Customer Research Inc.
Lindsay S. from BB's Euromotors responded on 01/28/2019

Hi Matt! Thank you for taking the time to leave us a review. We appreciate your business. Let us know how we can help in the future, and have a great day!


BF
Bill F.
Olive Branch, MS
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Outstanding Service
I could not ask for any higher level of service, a level that exceeds that of the dealer, at a much more reasonable cost and considerably more convenient to boot.
Lindsay S. from BB's Euromotors responded on 01/28/2019

Hi Bill! Thanks so much for taking the time to leave us a review. We appreciate your business and your kind words. Let us know how we can be of assistance in the future, and have a great day!


JS
Jim S.
Horn Lake, MS
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Great Shop!
I have a 2009 328i.
The shop is neat and clean. They have the latest diagnostic equipment, with software updates annually.
When you walk through Teri will greet you with a smile. I'm sure she has many tasks, including service writer. She is very knowledgeable, listen to her!
This is a good shop with good people.
Lindsay S. from BB's Euromotors responded on 01/28/2019

Hi Jim! Thank you so much for taking the time to leave us such a kind review. We appreciate you and your business. Let us know how we can help in the future, and have a great day!


SM
Steve M.
Tupelo, MS
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Excellent Service at front desk and in the shop
Friendly and knowledgeable service at the front desk as well as prompt and professional technicians in the garage equals an excellent experience when one has their car serviced by BB's.
Lindsay S. from BB's Euromotors responded on 01/17/2019

Hi Steve. Thank you so much for taking the time to leave us a review. We appreciate your business. Please let us know if we can help in the future, and have a great day!


AP
Amy P.
Memphis, TN
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Fantastic
Excellent experience. Thorough and honest. A solid mechanic you can trust!
Lindsay S. from BB's Euromotors responded on 01/10/2019

Hi Amy! Thanks so much for taking the time to leave us a review. We appreciate your business and your kind words. We are glad to help! Please let us know what we can do in the future, and have a great day!


CJ
Charles J.
Memphis, TN
Mercedes-Benz S430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Excellent Service
At one point in time; I truly thought customer service no longer existed. However, at BB's the staff is very professional and friendly! Even though I was dealing with car issues; they made it easier to deal with and handle.
Lindsay S. from BB's Euromotors responded on 01/10/2019

Hi Charles! Thank you so much for the kind review. We appreciate your business and are glad we could help. Please let us know when you need us in the future, and have a great day!


PM
Pam M.
Oxford, MS
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Incredible service
I was very impressed with BB’s. I live in Oxford so this was my first visit. But everybody there was very knowledgeable, friendly and professional. I made an appointment last week, dealt with Teri on the phone and got an exact quote. The actual cost came in $45 less. No surprises! Great customer service! I highly recommend BB’s! Wish I lived closer.
Lindsay S. from BB's Euromotors responded on 01/10/2019

Hi Pam! Thanks so much for taking the time to leave us a review. We are so glad you were happy with our service. We appreciate your business and your kind words. Let us know how we can be of assistance in the future, and have a wonderful day!


BB
BERNARD B.
Southaven, MS
BMW 740i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
Bernard Blissett
I was one of if not the first customer BB serviced. I must say I have always had a wonderful experience with all employees of BB's. As long as I continue to buy BMW's and or Mercedes, I will continue to use BB's
Lindsay S. from BB's Euromotors responded on 01/10/2019

Hi Bernard! Thanks so much for taking the time to leave us a review. We have enjoyed doing business with you over the years! We appreciate your kind words and look forward to helping with your vehicles in the future. Thanks again and have a great day!


BJ
Byron J.
Southaven, MS
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Always Excellent Service
This is the only place i take my car too for any kind of service and they are always friendly and helpful.
Lindsay S. from BB's Euromotors responded on 12/31/2018

Hi Byron. Thanks so much for taking the time to leave us a review. We appreciate your business! Please let us know how we can be of assistance in the future. Have a Happy New Year!


BB
Brandon B.
Southaven, MS
BMW 750Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Brandon said the service was great.
This review was collected via phone interview by Customer Research Inc.
Lindsay S. from BB's Euromotors responded on 01/03/2019

Hi Brandon. Thanks for taking the time to leave us a review. We appreciate your business. Let us know if we can help in the future, and have a great day!


GG
George G.
Holly Springs, MS
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
MERRY CHRISTMAS!
You folks are wonderful! Merry Christmas and Happy New Year!!!!
Lindsay S. from BB's Euromotors responded on 12/31/2018

Hi George! Merry Christmas to you, and thank you for the kind words! We hope you have a Happy New Year as well. We appreciate your business and look forward to seeing you in 2019!


KR
Kina R.
Southaven, MS
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Ms Terry , Is awesome , the people makes the place the way it is.
I WORK AT LANDERS IN SOUTHAVEN, AND THEY WERE FIRST CHOICE FOR THE TYPE OF CAR I HAVE. THE PEOPLE THERE JUST MAKES IT EASY TO DO BUSINESS WITH THEM.
Lindsay S. from BB's Euromotors responded on 12/21/2018

Hi Kina. Thanks so much for taking the time to leave us such a kind review. We appreciate your business. Please let us know how we can help in the future and have a great day!


Displaying Review 101 - 120 of 216 in total