Good Afternoon Ryan....I'm sorry you feel as if you had a bad expierence here. I think we looked over your car and presented the safest options in regards to your brake system. With a leaking caliper in the Front and a over exteneded one in the rear, plus pads and rotors for rear, I am surprised you could fix all that for $50.00.
We reached out to the customer to let them know that there are diagnostics neccessary to confirm that an engine would need replacement. We try to keep in mind the best interests of our customers expecially when there could be a large repair bill involved. We also asked what we could do to rectifiy the situtation we are waiting to hear back
When you came in with your truck, it had no power steering, also you brung in the power steering lines to be installed. We installed them and test drove your vehicle the power steering was working. You called me that day stating same thing, i offered for you to come down too show you you refused stating you would be here the next day, roughly a week and a half ago, I still have your old parts in the bags that you brung them too us in. So i'm sorry you feel this way, but we installed what you requested. Again if you would like to come down for us to show you the old parts off the truck and new ones installed the invitation is still open.
Here At Conways Car Care we offer a two year or 24,000 mile warranty, unfortunatley the repiar was performed six (6) years ago and out of our warranty coverage.
Good Morning Lisa, We here at Conways'we try very hard to make every service expierence the best you have ever had. What could we do better to make your service expierence better? Thank you, Buddy
We reached out to customer and he is going to bring it back in so we can recheck it.