Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

738 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


DD
David D.
Flat Rock, MI
Toyota Camry Solara
Verified
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10/17/2018
Honesty and Integrity! Two days ago they suggested I could get a better price on a muffler replacement at another shop. That other shop gave me great service when I told them I was referred by Buddy and Randy.
Thirteen years ago they also owned an oil change company. That company made a mistake when replacing my gas filter. When I go home and called about the situation they told me to have my car towed to Conway. Conway admitted that oil change person made a mistake. They paid for the tow bill, fixed the problem and apologized a lot for the mistake. I respect be who own up to a mistake and then take responsibility to make it right. Great service for thirteen years now.

MF
Mandy F.
Wyandotte, MI
Dodge Caliber
Verified
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10/12/2018
An excellent, trustworthy shop!
I am always nervous taking my car in for service anywhere because I can't trust shops (especially dealerships!). Conways is the ONLY place I trust. Their prices are reasonable and their work is top notch. Most importantly, they aren't crooks! Anytime my car needs service, I will always bring it to Conways.

DG
Dave G.
Trenton, MI
Ford F-150
Verified
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10/04/2018
Great service
Great service honest and affordable

FL
Franklin L.
South Rockwood, MI
Chrysler Sebring
Verified
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10/04/2018
heater tube assembly
NEVER LOOKED UNDER HOOD.
CONFIDENT IT,S A GOOD JOB.

JO
James O.
Gibraltar, MI
Ford Ranger
Verified
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09/30/2018
ford ranger
do a great job no downside

DV
Dave V.
Rockwood, MI
Ford Edge
Verified
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09/28/2018 Category: Service
Dave said the employees were friendly and dependable. He went in for an oil change and mechanical work. The employees told him to bring his vehicle in at a specific time and they got the work done as soon as they could.
This review was collected via phone interview by Customer Research Inc.

RP
Robert P.
Flat Rock, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Robert said that he would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SL
Stephanie L.
Trenton, MI
Volvo XC70
Verified
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09/26/2018
Honesty is their policy!
Although I declined service this time around, it was for the reason that the repairs were worth more than the car, and it’s time to trade in. Conway’s was originally suggested by my parents; and I will HIGHLY recommend them to anyone. Sometimes there is a wait to get in; totally worth it! To me, it says everyone else loves them, too! They will always have my business. Hands down the most fair, HONEST, and quality work. Always friendly service, too!

BD
Billy D.
Rockwood, MI
Mercury Mariner
Verified
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09/19/2018 Category: Service
Billy said the staff told him they would not be able to service his vehicle until a week from when he brought it in. He explained his situation, and they had it done and ready for him the very next day.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
South Rockwood, MI
Dodge Grand Caravan
Verified
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09/17/2018 Category: Service
Mike said the business was really good.
This review was collected via phone interview by Customer Research Inc.

MF
Michael F.
Gibraltar, MI
Ford Escape
Verified
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09/15/2018
Fantastic work AGAIN.
Dropped my suv off in the morning for an exhaust problem. Picked it up after work and it was good as new. Been a few days now and I’ve got no complaints. I will ALWAYS go to Conway’s FIRST for any repair needs I have.

JF
Joe F.
Gibraltar, MI
Ford Mustang
Verified
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09/12/2018 Category: Service
Spoke with Bil. Hel said that the place was good.
This review was collected via phone interview by Customer Research Inc.

RS
Rhonda S.
Newport, MI
Ford F-150
Verified
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09/06/2018
Older truck
My truck is 1998 desperate for maintenance since receiving after my dad passed. Always does a great job, good to let me know has to be done now and what can wait until another time and always does a great job every time.

MM
Monika M.
Flat Rock, MI
Mercury Grand Marquis
Verified
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09/06/2018
Thank you for your expertise, kindness, and great price. Its a great feeling to have a car repair shop that you can trust.
Thank you for your expertise, friendly service (along with some laughter), fair price and willingness to help me with my schedule.
Its so comforting to have a car repair shop that you can trust. I'd give a million star rating of I could.
Monika M

JB
Josh B.
Woodhaven, MI
Ford Mustang
Verified
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08/28/2018 Category: Service
Josh said that this business provided him excellent service. He would absolutely recommend them.
This review was collected via phone interview by Customer Research Inc.

JS
Jenni S.
Rockwood, MI
Dodge Caliber
Verified
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08/22/2018 Category: Service
Jenni said her dad likes the business.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Rockwood, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
James said the staff at this business was honest and truthful. His vehicle did not need work and they were honest about it.
This review was collected via phone interview by Customer Research Inc.
Randy a. from Conway's Car Care responded on 08/17/2018

Thanks Mr. Carter 
appreciate the complimant !


RF
Robert F.
South Rockwood, MI
Chevrolet Impala
Verified
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08/10/2018
Highly Recommended
I've had several repairs done over the last few years and am completely satisfied with pricing and workmanship.

BW
Bernard W.
Rockwood, MI
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Bernard said the staff at the business were courteous and efficient.
This review was collected via phone interview by Customer Research Inc.

BV
Bill V.
Rockwood, MI
Mercedes-Benz GLA-Class
Verified
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08/09/2018 Category: Service
Bill said the technicians got him in when they said that they would and they did a fine job.
This review was collected via phone interview by Customer Research Inc.