Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

480 Reviews

99% Would Recommend
Latest Review about 16 hours ago

Reviews


CS
Chuck S.
Akron, OH
Buick Regal
Verified
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08/20/2018
Newer Car
Transitioning from one vehicle to another can be stressful. Fortunately the trusted team at Wrenchworks is ready for a thorough check to confirm I'm getting a quality vehicle. Chris quickly discovered frayed wiring under the hood, allowing me to have the dealer repair the damage at no charge before I bought the car. I can always count on this level of professional diligence with every visit. Thanks Chris!

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Susan S.
Medina, OH
Volvo XC70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
I won’t go anywhere else
As always, stellar experience. On time appointment, good communication, work completed in timely manner at a fair price.

SP
Sheila P.
Akron, OH
Mercedes-Benz C-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018 Category: Service
Sheila said there was an issue with time. The staff member promised her a free oil change the next time she comes in. She stated she was happy with the way he addressed the situation, and he apologized for it.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Barberton, OH
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Richard said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Barberton, OH
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Overall experience with this shop
All good

TW
Tom W.
Akron, OH
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Tom said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

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Todd G.
Akron, OH
GMC Terrain
Verified
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06/25/2018 Category: Service
Spoke with Lynn. She said they always go to the business, and the staff treat them very well.
This review was collected via phone interview by Customer Research Inc.

DG
Doris G.
Clinton, OH
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Doris said they are always happy with the work.
This review was collected via phone interview by Customer Research Inc.

TP
Tami P.
Akron, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Tami said the employees were courteous and efficient.
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
Akron, OH
Jaguar S-TYPE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Jim said the employees provided tremendous service.
This review was collected via phone interview by Customer Research Inc.

MF
Marjorie F.
Akron, OH
Saturn LS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Marjorie said the staff were wonderful and amazing for washing her vehicle after all the work they did.
This review was collected via phone interview by Customer Research Inc.

BJ
Brendan J.
Akron, OH
Honda Accord Wgn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Brendan said the employees did a pretty good job, and he didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

MP
Marryane P.
Ohio
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Marryane said they did a great job.
This review was collected via phone interview by Customer Research Inc.

BD
Bryan D.
Uniontown, OH
GMC Envoy XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Bryan said the business did the job as he expected.
This review was collected via phone interview by Customer Research Inc.

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Ricki E.
Akron, OH
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Ricki said the staff do a good job of communicating, they do what needs to be done, they are informative and they let him make up his own mind.
This review was collected via phone interview by Customer Research Inc.

SP
Sheila P.
Akron, OH
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Sheila said the technicians inform her of what is needed and what they will do. They do the job quickly.
This review was collected via phone interview by Customer Research Inc.

CS
Chuck S.
Akron, OH
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Oil Change and Swap Out Snow Tires
My appointment was originally for an oil change, and I mentioned that I was using more oil than normal. Shawn researched the problem and recommended I contact the dealer, as Audi has recognized these symptoms as a problem that they are addressing with certain model years. The dealer has confirmed this, and scheduled an appointment for further testing. Thanks for the extra effort Shawn! Wrenchworks is the best way to avoid high dealer prices for repairs and maintenance, while keeping me apprised of manufacturer bulletins and issues.

MD
Mikayla D.
Canal Fulton, OH
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Mikayla said the business was able to fit her in for service the same day she contacted them. All of the maintenance they provided was done correctly.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Barberton, OH
Buick LeSabre
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Spoke with Susan.She said her husband Bill had a little problem with a new employee at the business.
This review was collected via phone interview by Customer Research Inc.

JD
Jerry D.
Akron, OH
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Great job as always
I have been taking my cars to Wrenchworks for years now and have always gotten great service. I would recommend them to anyone looking for honest and reliable work on your car

Displaying 1 Review