Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

515 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


MD
Maci D.
Barberton, OH
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Maci said she was happy with her service.
This review was collected via phone interview by Customer Research Inc.

CP
Charolette P.
Akron, OH
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Charolette said the business is great. Shawn and Chris were very informative, pleasant, kind and knowledgeable. They listen to the customers concerns.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Barberton, OH
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
Courteous on time service at a reasonable price
Brought my vehicle in for scheduled maintenance and it was completed promptly and courteously. Have been a loyal customer for many years!

BB
Bill B.
Barberton, OH
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Spoke with Susan. She said she has dealt with the business for years, They are prompt, courteous and get finished for a good price.
This review was collected via phone interview by Customer Research Inc.

FM
Fred M.
Akron, OH
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
New tires!
I need a new set of tires and Salems is the only place I called. They always to great work at a very fair price.

DI
Deborah I.
Wadsworth, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
quality of workmanship
Honesty, sincerity, and quality in workmanship, customer relations and parts.

RM
Randy M.
Barberton, OH
Chrysler Sebring Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Randy said that he has been using the place for years, he knows Chris well, the mechanics are excellent and honest as the day is long.
This review was collected via phone interview by Customer Research Inc.

RK
Ron K.
Akron, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Ron said they do great work and are economical.
This review was collected via phone interview by Customer Research Inc.

WB
Will B.
Akron, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Will said the service is always great.
This review was collected via phone interview by Customer Research Inc.

JD
Jim D.
Akron, OH
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Jim said the staff are good people, they are friendly, and provide good work.
This review was collected via phone interview by Customer Research Inc.

RB
Russell B.
Akron, OH
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Great Service!!
Salems is a great auto shop to get your vehicle work done. Appointments are fast to get in; Customer service is excellent. Quality of work done is excellent.

NP
Ned P.
Akron, OH
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
New front brakes and oil change
As always Salem is spot on with customer service and quality. They communicate very well and get the job done all with a sense of humor.

JM
Jill M.
Canal Fulton, OH
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018
prompt, courteous and reasonable
They have gotten me in quickly when I call. In checking my car out when rotating tires and doing an oil change they make me aware of anything that may be going on with my car.

SE
Sarah E.
Akron, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
Best Mechanics around the Lakes
Chris and his knowledgeable staff keep my car running safely. They are not as costly as the dealerships and put the same warranted parts in every time! Very honest about what needs to be done now and what can wait. Thanks guys!!

VH
Veronica H.
Akron, OH
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Veronica said they are there for her and do a good job. She said they are very nice people.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Akron, OH
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Spoke with Linda. She said they did a great job.
This review was collected via phone interview by Customer Research Inc.

JC
Jack C.
Orrville, OH
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Jack said the staff were really nice.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Akron, OH
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
James said they did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Timley, Efficient and Friendly
Customer for at least 6 years. Always friendly. Have never had a complaint.

NP
Ned P.
Akron, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Fast and friendly
Always fast and friendly service.

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