Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

473 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


DG
Doris G.
Clinton, OH
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Doris said they are always happy with the work.
This review was collected via phone interview by Customer Research Inc.

TP
Tami P.
Akron, OH
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Tami said the employees were courteous and efficient.
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
Akron, OH
Jaguar S-TYPE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Jim said the employees provided tremendous service.
This review was collected via phone interview by Customer Research Inc.

MF
Marjorie F.
Akron, OH
Saturn LS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Marjorie said the staff were wonderful and amazing for washing her vehicle after all the work they did.
This review was collected via phone interview by Customer Research Inc.

BJ
Brendan J.
Akron, OH
Honda Accord Wgn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Brendan said the employees did a pretty good job, and he didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

MP
Marryane P.
Ohio
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Marryane said they did a great job.
This review was collected via phone interview by Customer Research Inc.

BD
Bryan D.
Uniontown, OH
GMC Envoy XL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Bryan said the business did the job as he expected.
This review was collected via phone interview by Customer Research Inc.

RE
Ricki E.
Akron, OH
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Ricki said the staff do a good job of communicating, they do what needs to be done, they are informative and they let him make up his own mind.
This review was collected via phone interview by Customer Research Inc.

SP
Sheila P.
Akron, OH
Mercedes-Benz C-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Sheila said the technicians inform her of what is needed and what they will do. They do the job quickly.
This review was collected via phone interview by Customer Research Inc.

CS
Chuck S.
Akron, OH
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Oil Change and Swap Out Snow Tires
My appointment was originally for an oil change, and I mentioned that I was using more oil than normal. Shawn researched the problem and recommended I contact the dealer, as Audi has recognized these symptoms as a problem that they are addressing with certain model years. The dealer has confirmed this, and scheduled an appointment for further testing. Thanks for the extra effort Shawn! Wrenchworks is the best way to avoid high dealer prices for repairs and maintenance, while keeping me apprised of manufacturer bulletins and issues.

MD
Mikayla D.
Canal Fulton, OH
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Mikayla said the business was able to fit her in for service the same day she contacted them. All of the maintenance they provided was done correctly.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Barberton, OH
Buick LeSabre
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Spoke with Susan.She said her husband Bill had a little problem with a new employee at the business.
This review was collected via phone interview by Customer Research Inc.

JD
Jerry D.
Akron, OH
Volkswagen Passat
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Great job as always
I have been taking my cars to Wrenchworks for years now and have always gotten great service. I would recommend them to anyone looking for honest and reliable work on your car

JS
Jerry S.
Akron, OH
Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2018
Quick service!
I work at an health agency that requires me to drive my own car. I was having problems with the car NOT charging. I phoned Salem's and explained my situation. I was told to bring to car to them. Instead of me having to lose a day's work and pay, Salem's had me on the road again in about an hour. That is super service. I realize that they might not always be able to do such great service, but Salem's hasn't let me down so far. Great service and a great job.

BB
Bob B.
Akron, OH
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Honest and efficient
A+ As usual

LW
Lee W.
Akron, OH
Toyota Camry
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04/02/2018
Excellent Honest Service
Chris got me in within an for a battery change. The service was done to my safisfaction and in a very timely manor. I and my family will only take our cars to Wrenchworks.

BS
Brian S.
Barberton, OH
BMW 325i
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03/30/2018
Great sevice
Always get great sevice here and the price is right. Chris is very knowledgeable and helpful. Will definitely keep using them.

GS
Gail S.
Akron, OH
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Gail said the business's service is really good. She said Chris and Scott are very honest and trustworthy.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Massillon, OH
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Tim said the staff was awesome. They got him in quickly, diagnosed his vehicle and fixed it.
This review was collected via phone interview by Customer Research Inc.

CS
Charm S.
Akron, OH
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Charm said staff members, Chris and Scott, do a great job. She likes them and the service they provide.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 473 in total