Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

567 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


NS
Nick S.
Pennsylvania
Honda Civic
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/09/2018 Category: Service
Nick said this business tried to cheat him. He needed an inspection and they tried to do a bunch of extra work charging him $800. He went to another mechanic and he said he didn't need that work done. He said it was terrible service.
This review was collected via phone interview by Customer Research Inc.

PS
Peter S.
Charlestown, MD
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/13/2017
Horrible giant waste of time bunch of scam artists
Inquired about a truck online and agreed on a price in as is condition. Drove there twice an hour each way only to have him try to add 3000 onto the price of the truck that turned out to not even be owned by the buisness. Complete waste of time. sat in the waiting room for hours ignored and waiting to hear back from his friend who actually owned the truck...bunch of fucking liars. Heard them joking about how them got top dollar for that pos ect.. very unprofessional and shady

CK
Caroline K.
Glen Mills, PA
Mercedes-Benz E350
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/11/2016 Category: Service
Caroline said she had an appointment and when she got there, she had to wait 45 minutes. That was a real waste of her time and she will not recommend this facility because of that.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
West Chester, PA
Hyundai Santa Fe Sport
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/29/2015
Misquoted estimate
I was quoted a price of $55.00 to have the front rotors resurfaced. I received a bill for an additional $130.00. I was told that it was for checking out the front end and repacking the bearings. Interesting thing is the bearings are sealed and the checking out thing was not mentioned when I received the quote.

WZ
Wayne Z.
Pennsylvania
Ford Mustang
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/01/2018 Category: Service
Wayne said he bought a vehicle from this business. The vehicle was leaking very badly, so upon purchasing it, he asked the staff to fix the leak. Instead of buying a twenty dollar part, they put glue around it. He even paid full price for this vehicle.
This review was collected via phone interview by Customer Research Inc.

OM
Owen M.
Pennsylvania
Volvo S60
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/08/2018 Category: Service
Owen said they replaced the brake pads and rear rotors but he already hearing screeching and he's not happy about it. They were not able to diagnose the issue so he had to take it somewhere else.
This review was collected via phone interview by Customer Research Inc.

JN
Judy N.
West Chester, PA
Buick Lucerne
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/02/2017 Category: Service
Spoke with Tom. He said the staff charged him for a few things he didn't ask for. He stated he feels they may have damaged his tires sensors as well.
This review was collected via phone interview by Customer Research Inc.

JZ
John Z.
Pennsylvania
Mazda 3
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/09/2017 Category: Service
John said the problem was not fixed.
This review was collected via phone interview by Customer Research Inc.
Laura A. from Dave's Automotive Repair responded on 05/10/2017

Thank you for your response John. I can assure you that the bumper we painted will be completed to your satisfaction upon your return visit.


JM
Joe M.
Reading, PA
Jeep Liberty
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/10/2017 Category: Service
Joe said they would of incorrectly charged him if he hadn't said anything.
This review was collected via phone interview by Customer Research Inc.

DL
Dean L.
Downingtown, PA
Mercedes-Benz SL500
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/03/2016
SL500 ABS
Brought the car in Tuesday at 8:30 concerning brake light. Was told after an hour that I would have to leave it since you would have to take it to Mercedes dealer for diagnostic. Called Wednesday afternoon and was told it would cost $2,195.00 to fix. I told Jonathan I didn't want to pay that much and would pick the car up at 5:00. When car got back from Mercedes there was still no specifics as to what was wrong. Jonathan said they would get the specifics and call me to see if I had alternatives. As of Saturday, I have not received a call or definitive as to specific problem or part numbers. First time I have been disappointed with service.

HD
Hector D.
West Chester, PA
Chrysler PT Cruiser
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/04/2016
Inspection appointment
I scheduled and drop off at 9:30am for inspection appointment for my daughters car. The service department finally called me at 3pm to say that they just brought the car into the shop and if they could keep it overnight. The car was finished around 11:15 the next day (and we were without a car in the meantime). I was satisfied with the work but not the delay.

SB
Sherron B.
Coatesville, PA
Honda Odyssey
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/06/2016 Category: Service
Sherron said he has been to this business too many times for the same issue and he does not live in the area. He picked up his vehicle recently and it was leaking oil, and he had visited them 3 times prior for that same reason. He does recommend them to a lot of people he is friends with, but the oil leak is his only complaint.
This review was collected via phone interview by Customer Research Inc.

DM
Donna m.
West Chester, PA
Buick LeSabre
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Donna said they are a bit pricey.
This review was collected via phone interview by Customer Research Inc.

GL
Glen L.
West Chester, PA
Chevrolet TrailBlazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
Glen said the employees did a good job but he thinks it seems like they are stretched kind of thin at this business.
This review was collected via phone interview by Customer Research Inc.

KW
Kenneth W.
West Chester, PA
Nissan Rogue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2018 Category: Service
Kenneth said he likes the guys at this facility, but they forgot to replace his interior light.
This review was collected via phone interview by Customer Research Inc.

WC
Wilford C.
Pennsylvania
Nissan NV200
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Wilford said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

ST
Smitha T.
Pennsylvania
Nissan Sentra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018 Category: Service
Smitha said the service was good, but she stated her husband thought the wheel alignment was a little pricey.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Pennsylvania
Pontiac Grand Prix
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2017 Category: Service
Tom said this business provided quick service.
This review was collected via phone interview by Customer Research Inc.

JG
Joe G.
West Chester, PA
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2017 Category: Service
Joe said the service provided by this business was very good.
This review was collected via phone interview by Customer Research Inc.

JK
Jim K.
Pennsylvania
Lexus GS 350
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2017 Category: Service
Jim said that due to the circumstances it took a lot longer to detail. However, they did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.