Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

555 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


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Nick S.
Pennsylvania
Honda Civic
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/09/2018 Category: Service
Nick said this business tried to cheat him. He needed an inspection and they tried to do a bunch of extra work charging him $800. He went to another mechanic and he said he didn't need that work done. He said it was terrible service.
This review was collected via phone interview by Customer Research Inc.

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Owen M.
Pennsylvania
Volvo S60
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/08/2018 Category: Service
Owen said they replaced the brake pads and rear rotors but he already hearing screeching and he's not happy about it. They were not able to diagnose the issue so he had to take it somewhere else.
This review was collected via phone interview by Customer Research Inc.

WZ
Wayne Z.
Pennsylvania
Ford Mustang
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/01/2018 Category: Service
Wayne said he bought a vehicle from this business. The vehicle was leaking very badly, so upon purchasing it, he asked the staff to fix the leak. Instead of buying a twenty dollar part, they put glue around it. He even paid full price for this vehicle.
This review was collected via phone interview by Customer Research Inc.

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Judy N.
West Chester, PA
Buick Lucerne
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/02/2017 Category: Service
Spoke with Tom. He said the staff charged him for a few things he didn't ask for. He stated he feels they may have damaged his tires sensors as well.
This review was collected via phone interview by Customer Research Inc.

PS
Peter S.
Charlestown, MD
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/13/2017
Horrible giant waste of time bunch of scam artists
Inquired about a truck online and agreed on a price in as is condition. Drove there twice an hour each way only to have him try to add 3000 onto the price of the truck that turned out to not even be owned by the buisness. Complete waste of time. sat in the waiting room for hours ignored and waiting to hear back from his friend who actually owned the truck...bunch of fucking liars. Heard them joking about how them got top dollar for that pos ect.. very unprofessional and shady

CK
Caroline K.
Glen Mills, PA
Mercedes-Benz E350
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Overall Rating 1/5rating 1rating 1rating 1rating 1
08/11/2016 Category: Service
Caroline said she had an appointment and when she got there, she had to wait 45 minutes. That was a real waste of her time and she will not recommend this facility because of that.
This review was collected via phone interview by Customer Research Inc.

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Mike M.
Pennsylvania
Honda Civic
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2016 Category: Service
Mike said they did a good job, but it was extremely expensive. Therefore, he would not recommend this business for service because of the expense.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
West Chester, PA
Hyundai Santa Fe Sport
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Overall Rating 1/5rating 1rating 1rating 1rating 1
12/29/2015
Misquoted estimate
I was quoted a price of $55.00 to have the front rotors resurfaced. I received a bill for an additional $130.00. I was told that it was for checking out the front end and repacking the bearings. Interesting thing is the bearings are sealed and the checking out thing was not mentioned when I received the quote.

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Matt S.
Pennsylvania
GMC Acadia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Matt said everything was fine and all was great.
This review was collected via phone interview by Customer Research Inc.

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Matthew S.
West Chester, PA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Matthew said the employees completed the service they promised. He had no problem with the work.
This review was collected via phone interview by Customer Research Inc.

MA
Michael A.
Philadelphia, PA
Ford Expedition EL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Michael said they completed the job in a timely manner.
This review was collected via phone interview by Customer Research Inc.

PJ
Pricilla J.
Pennsylvania
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Pricilla said the staff were willing to fit her in on a moments notice, they gave her a ride home, and a discount on the work.
This review was collected via phone interview by Customer Research Inc.

KL
Kristine L.
West Chester, PA
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Its the little things
I had such a great experience for major car repair in the winter that i came back just to get the oil changed!

KW
Kenneth W.
West Chester, PA
Nissan Rogue
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2018 Category: Service
Kenneth said he likes the guys at this facility, but they forgot to replace his interior light.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
West Chester, PA
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
David said that when he visited the facility everything was great.
This review was collected via phone interview by Customer Research Inc.

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Sandy E.
Kia Soul
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2018
Dave's is always great!
You folks are always helpful and thorough in finding out the problem and saving me money on keeping both of my older cars in running order. Thanks for the great service!

RV
Ramsey V.
Pennsylvania
Volvo S40
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Ramsey said the business performed the work promptly.
This review was collected via phone interview by Customer Research Inc.

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Samuel V.
West Chester, PA
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Samuel said this is the second time that he has used this business. Each time they have been courteous and did good work. They have even offered to drive him to his next location. They value their customers.
This review was collected via phone interview by Customer Research Inc.

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Sarah S.
Pennsylvania
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Sarah said they do good work.
This review was collected via phone interview by Customer Research Inc.

JP
Jon P.
West Chester, PA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Spoke with Geri. She said that they got her in, it was done on time, the service was exactly what she needed and she was happy.
This review was collected via phone interview by Customer Research Inc.

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