Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

567 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


NS
Nick S.
Pennsylvania
Honda Civic
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/09/2018 Category: Service
Nick said this business tried to cheat him. He needed an inspection and they tried to do a bunch of extra work charging him $800. He went to another mechanic and he said he didn't need that work done. He said it was terrible service.
This review was collected via phone interview by Customer Research Inc.

OM
Owen M.
Pennsylvania
Volvo S60
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/08/2018 Category: Service
Owen said they replaced the brake pads and rear rotors but he already hearing screeching and he's not happy about it. They were not able to diagnose the issue so he had to take it somewhere else.
This review was collected via phone interview by Customer Research Inc.

WZ
Wayne Z.
Pennsylvania
Ford Mustang
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/01/2018 Category: Service
Wayne said he bought a vehicle from this business. The vehicle was leaking very badly, so upon purchasing it, he asked the staff to fix the leak. Instead of buying a twenty dollar part, they put glue around it. He even paid full price for this vehicle.
This review was collected via phone interview by Customer Research Inc.

JN
Judy N.
West Chester, PA
Buick Lucerne
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/02/2017 Category: Service
Spoke with Tom. He said the staff charged him for a few things he didn't ask for. He stated he feels they may have damaged his tires sensors as well.
This review was collected via phone interview by Customer Research Inc.

PS
Peter S.
Charlestown, MD
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/13/2017
Horrible giant waste of time bunch of scam artists
Inquired about a truck online and agreed on a price in as is condition. Drove there twice an hour each way only to have him try to add 3000 onto the price of the truck that turned out to not even be owned by the buisness. Complete waste of time. sat in the waiting room for hours ignored and waiting to hear back from his friend who actually owned the truck...bunch of fucking liars. Heard them joking about how them got top dollar for that pos ect.. very unprofessional and shady

CK
Caroline K.
Glen Mills, PA
Mercedes-Benz E350
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/11/2016 Category: Service
Caroline said she had an appointment and when she got there, she had to wait 45 minutes. That was a real waste of her time and she will not recommend this facility because of that.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Pennsylvania
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2016 Category: Service
Mike said they did a good job, but it was extremely expensive. Therefore, he would not recommend this business for service because of the expense.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
West Chester, PA
Hyundai Santa Fe Sport
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/29/2015
Misquoted estimate
I was quoted a price of $55.00 to have the front rotors resurfaced. I received a bill for an additional $130.00. I was told that it was for checking out the front end and repacking the bearings. Interesting thing is the bearings are sealed and the checking out thing was not mentioned when I received the quote.

LE
Lauren E.
Pennsylvania
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Lauren said the business is awesome. They did work for her that she could not do.
This review was collected via phone interview by Customer Research Inc.

SC
Spencer C.
Oxford, PA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spencer said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JE
Joanne E.
West Chester, PA
Mercedes-Benz 420SEL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Joanne said the service was good.
This review was collected via phone interview by Customer Research Inc.

KP
Kaitlyn P.
Pennsylvania
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Kaitlyn said everyone was very helpful and nice.
This review was collected via phone interview by Customer Research Inc.

MR
Matt R.
Media, PA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018
The best service! Fast, affordable, and done right.
Thank you for fixing our bumper - it looks fantastic. You guys are awesome as always.

EB
Emmett B.
Pennsylvania
Buick Verano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Emmett said he was very satisfied and also very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

MP
Matthew P.
Pennsylvania
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Matthew said he had a good visit with Dave and it was a smooth process.
This review was collected via phone interview by Customer Research Inc.

DM
Donna m.
West Chester, PA
Buick LeSabre
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Donna said they are a bit pricey.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Pennsylvania
GMC Savana Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
John said everything went really well during his service.
This review was collected via phone interview by Customer Research Inc.

DH
Doug H.
West Chester, PA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Doug said the service was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GL
Glen L.
West Chester, PA
Chevrolet TrailBlazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
Glen said the employees did a good job but he thinks it seems like they are stretched kind of thin at this business.
This review was collected via phone interview by Customer Research Inc.

RH
Richard H.
Pennsylvania
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Spoke with Jone. She said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.