Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

603 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


TD
Teodor D.
Pennsylvania
Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/07/2018 Category: Service
Teodor said the business has the highest prices he has seen.
This review was collected via phone interview by Customer Research Inc.

NS
Nick S.
Pennsylvania
Honda Civic
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/09/2018 Category: Service
Nick said this business tried to cheat him. He needed an inspection and they tried to do a bunch of extra work charging him $800. He went to another mechanic and he said he didn't need that work done. He said it was terrible service.
This review was collected via phone interview by Customer Research Inc.

OM
Owen M.
Pennsylvania
Volvo S60
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/08/2018 Category: Service
Owen said they replaced the brake pads and rear rotors but he already hearing screeching and he's not happy about it. They were not able to diagnose the issue so he had to take it somewhere else.
This review was collected via phone interview by Customer Research Inc.

WZ
Wayne Z.
Pennsylvania
Ford Mustang
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/01/2018 Category: Service
Wayne said he bought a vehicle from this business. The vehicle was leaking very badly, so upon purchasing it, he asked the staff to fix the leak. Instead of buying a twenty dollar part, they put glue around it. He even paid full price for this vehicle.
This review was collected via phone interview by Customer Research Inc.

JN
Judy N.
West Chester, PA
Buick Lucerne
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/02/2017 Category: Service
Spoke with Tom. He said the staff charged him for a few things he didn't ask for. He stated he feels they may have damaged his tires sensors as well.
This review was collected via phone interview by Customer Research Inc.

PS
Peter S.
Charlestown, MD
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/13/2017
Horrible giant waste of time bunch of scam artists
Inquired about a truck online and agreed on a price in as is condition. Drove there twice an hour each way only to have him try to add 3000 onto the price of the truck that turned out to not even be owned by the buisness. Complete waste of time. sat in the waiting room for hours ignored and waiting to hear back from his friend who actually owned the truck...bunch of fucking liars. Heard them joking about how them got top dollar for that pos ect.. very unprofessional and shady

CK
Caroline K.
Glen Mills, PA
Mercedes-Benz E350
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/11/2016 Category: Service
Caroline said she had an appointment and when she got there, she had to wait 45 minutes. That was a real waste of her time and she will not recommend this facility because of that.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Pennsylvania
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2016 Category: Service
Mike said they did a good job, but it was extremely expensive. Therefore, he would not recommend this business for service because of the expense.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
West Chester, PA
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/29/2015
Misquoted estimate
I was quoted a price of $55.00 to have the front rotors resurfaced. I received a bill for an additional $130.00. I was told that it was for checking out the front end and repacking the bearings. Interesting thing is the bearings are sealed and the checking out thing was not mentioned when I received the quote.

GN
George N.
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Suspension service
Did a great job on my rear suspension. Jonathan was totally honest and upfront with all the work that needed to be done. I finally found a service center that I can trust and I wouldn’t go anywhere else.

V
Valued Customer
West Chester, PA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Great Work
Friendly, fast service.

CR
Christina R.
West Chester, PA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Christina said the service at this business was excellent. They were great and courteous.
This review was collected via phone interview by Customer Research Inc.

AT
Andrew T.
Pennsylvania
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Service
Andrew said it went smoothly but the price was little on the premium side. Also they're a helpful group of guys.
This review was collected via phone interview by Customer Research Inc.

RK
Robin K.
West Chester, PA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Great and friendly service!!
The folks at Dave's are awesome. I am a long time customer and I fully trust that they will do the right thing every time. Never a worry about getting unwanted services. I take all of my cars there every time.

JD
Jim D.
Thornton, PA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Crankshaft Sensor
These mechanics are the best and Billy provided status of any issues as the repair progressed.

Verified Customer
West Chester, PA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Detail-Interior / Exterior
Brought in 2011 Honda Odyssey that had gone years without a cleaning, much less a full detail. Picked up the van and it looks great! Chocolate milk spills and other stains on the seats-gone. Carpets look new. Exterior shines.

RL
Robert L.
West Chester, PA
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Robert said he is treated well at the business.
This review was collected via phone interview by Customer Research Inc.

NT
Noah T.
Pennsylvania
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Noah said they were quick and efficient.
This review was collected via phone interview by Customer Research Inc.

AS
Anne S.
Pennsylvania
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Anne said the service was great. The work was completed in a timely manner and was well performed.
This review was collected via phone interview by Customer Research Inc.

FK
Francis K.
West Chester, PA
Plymouth Breeze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Great Service, as Usual
Dave's is the best! They took my son's car in for inspection quickly and did all that needed to be done the same day. Thanks to Billy for a job well done!

Displaying Review 1 - 20 of 603 in total