Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

154 Reviews

99% Would Recommend
Latest Review 14 days ago

Reviews


Verified Customer
Fontana, CA
Audi A4
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/27/2018
I was very unhappy when I last had work done at this place!!!!!!
Very UN Happy at the end of my service with Concord Auto Care & Tire

WB
WAYNE B.
Fontana, CA
Chevrolet Traverse
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/26/2018
Watch for the sudden price increase when you pick up your car.
We'd been customers of Concord for years, stretching back to the nine or so years when the current owner bought the location. Prior to our last visit, and I do mean last, we'd bought tires only four months earlier. But never again. Upon dropping the car off, I was very clear that I needed to know the exact price to be paid, and was told $530. I needed to know because I wanted to be sure I returned with enough cash to cover everything. The service person reiterated that $530 covered everything, tires, rotation, alignment, etc. Imagine my surprise when I returned pick up my car and was told that the price had increased by $60. There was no 'oh we found unexpected work.' During the three hours they had car no one called me to say, "by the way, it's going to be $60 more than we told you". Just the ultimatim that in order to get my keys back, I suddenly had to come up $60 more than I was quoted. The service person wasn't surprised when I pointed out the difference and made no effort to describe why there was such a large increase. Just held onto the keys until I came up with the extra money. So they've lost the business of extended family, and I'll be sure to warn anyone else I can about my own experience.

JA
Jaime A.
Pomona, CA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Jaime said the employees were helpful and really helped him with the problem on his vehicle.
This review was collected via phone interview by Customer Research Inc.

AU
Alma U.
Fontana, CA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019 Category: Service
Alma said the business was little high priced, they did a good job, she understood that everything was expensive, but the price was a little high. They had good service and the guy was very nice to her.
This review was collected via phone interview by Customer Research Inc.

EG
Elma G.
Fontana, CA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
Elma said the staff explained everything to her as to what was best for her vehicle and that they are nice people.
This review was collected via phone interview by Customer Research Inc.

GF
Gustavo F.
California
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Gustavo said the service provided by this business was excellent. He also said they treated him pretty good.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Fontana, CA
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Robert said that he really likes them. They are courteous and showed him what was wrong with his vehicle. He said they told him what needed to be replaced and that they explained what work needs to be done later. The people at the business are polite. He said they stayed open so he could get his vehicle after work.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
California
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Michael said they got him in and the service was fast. The guys did a great service.
This review was collected via phone interview by Customer Research Inc.

KS
Keven S.
San Bernardino, CA
Chevrolet HHR
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2019 Category: Service
Keven said the business was overall really good.
This review was collected via phone interview by Customer Research Inc.

RR
Richard R.
Fontana, CA
Lincoln MKS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Richard said that the place was OK but he'll have to take the vehicle back.
This review was collected via phone interview by Customer Research Inc.

LB
Lamar B.
Fontana, CA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Lamar said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

AR
Annita R.
Fontana, CA
Land Rover LR3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2019 Category: Service
Annita said the service took a little longer than expected.
This review was collected via phone interview by Customer Research Inc.

VL
Victor L.
California
Ram 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Victor said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

WF
William F.
California
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
William said the business did a really good job. The employees were very friendly and professional.
This review was collected via phone interview by Customer Research Inc.

FJ
Fonda J.
Fontana, CA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Fonda said the staff is friendly, and she receives good service without being sold things she does not need.
This review was collected via phone interview by Customer Research Inc.

TJ
THERESA J.
Rialto, CA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Always a good experience
Service here is great and timely!

AV
Arnold V.
Fontana, CA
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Arnold said the service was good.
This review was collected via phone interview by Customer Research Inc.

SI
Seth I.
California
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Seth said the service was good.
This review was collected via phone interview by Customer Research Inc.

DC
Daniel C.
California
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Daniel said the service was great.
This review was collected via phone interview by Customer Research Inc.

VM
Victor M.
California
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Victor said he recommends the business, and they are on time.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 154 in total