Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

802 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


HS
Houston S.
Columbia, SC
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Great experience!
Everybody was very friendly and professional! The repair was completed at a lower cost than the initial estimate. We'll be back!

TG
Tim G.
Columbia, SC
Honda Insight
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
Trustworthy auto expertise
Suddeth’s is one of the best auto repair shops in Columbia. Thank you for providing trustworthy auto expertise with a friendly atmosphere.

DD
Daniel D.
Columbia, SC
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Daniel said they have good customer service. Everything was fast, everybody was very nice.
This review was collected via phone interview by Customer Research Inc.

SD
Stanley D.
Columbia, SC
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Most reliable in Columbia
Suddeth has never disappointed.

JC
Jimmy C.
Columbia, SC
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
AC Blower Motor Resistor Chevy Z71
I called for a quote for a known repair my 2006 Chevy Z71 Crew Cab need. They were familiar with the repair, parts needed and time required. The price quoted was very fair. So, I dropped my truck off the following morning, ran errands and picked it up at the end of the day...they even washed my truck! I highly recommend anyone needing repairs to call Suddeth for a quote.

SC
Steve C.
Columbia, SC
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Steve said the business always provided good service.
This review was collected via phone interview by Customer Research Inc.

TJ
Terri J.
Greenville, SC
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/07/2018
Amy was rude and unhelpful
Son's alternator was failing so dropped car there. My son had used this company before. Quote was higher than expected and for rebuilt unknown brand. When I tried to inquire about the quality of the "remanufactured" unit which was only $80 less than new Honda unit, and asked if there were other options, Service rep just got mad and told me to come pick up the car. I explained that I live in another city and we are just trying to make a good decision and mentioned that my son had used them before. She stated: "No he hasn't. You can just come pick up the car!"

CC
Chris C.
South Carolina
Isuzu Rodeo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Spoke with Andrew. He said the staff did their best to listen and give him a logical explanation with the issue his vehicle was having.
This review was collected via phone interview by Customer Research Inc.

JR
Juliet R.
Columbia, SC
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
very reliable and super quick service
can't say enough about the folks at Suddeths. no complaints and will keep coming back

DS
Derrick S.
Columbia, SC
Chevrolet Malibu
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/16/2018 Category: Service
Derrick said when he brought his vehicle in, his air conditioning was working but when he picked the vehicle back up it was not, so he had to take the vehicle back.
This review was collected via phone interview by Customer Research Inc.

JM
Jannie M.
Columbia, SC
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Jannie said the service was convenient. The staff were very nice and helpful.
This review was collected via phone interview by Customer Research Inc.

JJ
Joseph J.
Columbia, SC
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Very Pleased.
Everything just right.

ET
Ed T.
Columbia, SC
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018
Reliable Service
They did what needed doing - oil change and tire rotation - and did it quickly. They didn’t push additional unneeded maintenance on me, but they did do a multi-point inspection to verify all else was well.

DW
David W.
West Columbia, SC
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
David said the business management provided him with great service.
This review was collected via phone interview by Customer Research Inc.

GD
Gary D.
Columbia, SC
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/28/2018
Bad diagnosis
I have been taking my SUV there for servicing but just recently I was told that I had a failing front differential. They would not repair it or put a used one. I took their advice and had a used one put in at the dealership. Turns out that wasn't the problem. I told Suddeth's that I suspected a bad wheel bearing. As it turned out it WAS both front wheel bearing failing. The cost was very high. 2 trips to the dealer and having it taken there on a roll back ended up costing me almost $2300.00. They didn't even check the warped brake rotor either. I won't go back.

CB
Chris B.
Columbia, SC
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Chris said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

RH
Ryan H.
Indianapolis, IN
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Ryan said the employees explained things to him. They were quick and did a good job.
This review was collected via phone interview by Customer Research Inc.

MG
Matthew G.
Columbia, SC
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Matthew said Amy knew what she was doing and was great to work with.
This review was collected via phone interview by Customer Research Inc.

GK
Gwen K.
Columbia, SC
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
First Rate Service
Truly good people! Always professional and helpful. Thanks Suddeths

AD
Allison D.
Columbia, SC
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Allison said the mechanic was quick and efficient.
This review was collected via phone interview by Customer Research Inc.