Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

846 Reviews

99% Would Recommend
Latest Review about 7 hours ago

Reviews


DL
David L.
Columbia, SC
Honda Accord Sdn
Verified Customer
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04/18/2019
Honest, great service!
Always friendly and helpful.

AA
Ann A.
Columbia, SC
Honda CR-V
Verified Customer
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04/16/2019 Category: Service
Ann said she's gone to the business for maybe twenty five years. She trusts the owner's judgment.
This review was collected via phone interview by Customer Research Inc.

BH
Bob H.
Columbia, SC
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Bob said they were excellent.
This review was collected via phone interview by Customer Research Inc.

HB
Haley B.
Greenville, SC
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Haley said the business took her vehicle in last minute and completed the service quickly.
This review was collected via phone interview by Customer Research Inc.

MM
Martha M.
Columbia, SC
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
Satisfied Customer
Very satisfied with your prompt service. Good to know that you are less than a mile from my home. Staff is very helpful and courteous. A pleasure doing business with you.

SF
Shirley F.
Columbia, SC
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Shirley said they are good.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Ridgeway, SC
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Spoke with Nancy. She said they are nice and friendly. She said if they have any problems with them they are corrected quickly and they have hardly any problems.
This review was collected via phone interview by Customer Research Inc.

JS
Jason S.
Columbia, SC
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Jason said that the place is the best, they are great, the staff are great, top notch and it's the only place that he will ever go.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Columbia, SC
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Steve said as always they were responsive, competent and friendly.
This review was collected via phone interview by Customer Research Inc.

SS
Sarah S.
Columbia, SC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Sarah said the staff was really friendly, and timely. The vehicle being washed was a nice surprise.
This review was collected via phone interview by Customer Research Inc.

TP
Tristan P.
Williamston, SC
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2019 Category: Service
Tristan said he didn't have any problems. He said he did appreciate them giving him a ride to school.
This review was collected via phone interview by Customer Research Inc.

SS
Steven S.
Columbia, SC
Nissan Altima
Verified Customer
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01/24/2019
Fast, Friendly and Reliable Service!
I recently took my vehicle to get serviced at Suddeth Automotive. I had been searching a while for a reliable auto shop to start bringing my car to since I moved down to the Columbia, SC area. Suddeth went above and beyond in terms of customer service and I felt like I was getting thorough answers to my questions as well as sincere and honest feedback. I didn’t feel pressured into making confusing or unnecessary purchases during my visit like often is the case when using larger dealerships or national chain auto shops that are just looking to get your money. Mr. Suddeth and his staff were very genuine and friendly, could give me an accurate estimate of cost for repairs up front and they were able to explain their reasoning for each service my car required in a very straightforward and easy to understand manner. DON’T let the older looking building or physical appearance of their garage deter you from considering their business! They have been around for a while and it is clear why: they know what they are doing, they offer quality care at a reasonable price and actually value both you as a customer as well as your car’s long term maintenance. These are definitely the main reasons why they have stayed in business for so long and hopefully will stay around even longer! I was very pleased with the high-quality service and how quickly I was able to hear back from them and pick up my vehicle. It feels, looks, sounds and drives better than it has in a long time and I will definitely be returning again for regular vehicle maintenance and services. Thank you Suddeth Automotive for your honest and excellent work!

GK
Gwen K.
Columbia, SC
Subaru Outback
Verified Customer
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01/16/2019
Always 5 stars!
Took my vehicle in for an oil change and rear brakes. I was called sometime later and told that I could hold off for awhile on replacing the rear brakes, still life left in them. It was a good day! Thanks Suddeths!!!! They treat you like family.

NR
Nancy R.
Columbia, SC
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Nancy said this been her automotive service place for ages and they do a great job. It is a wonderful group of people who do her vehicle work. They are honest and sincere, and she stated she appreciates it.
This review was collected via phone interview by Customer Research Inc.

JJ
Joseph J.
Columbia, SC
Ford Explorer
Verified Customer
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01/09/2019
Thank you!
I appreciate your consistently good service.

FH
Frank H.
Columbia, SC
BMW Z4
Verified Customer
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01/05/2019
Quality service you can trust
I took my car in because of a red warning light that I could not identify. The staff promptly scheduled an appointment. After checking my system they determined my computer needed resetting. A very concerning situation resolved at minimum cost to me. It is always a pleasure to see the staff, that are friendly and always concerned with keeping my car in top shape.

MM
Marion M.
Columbia, SC
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
courtesy and efficiency
Suddeth appears to do business the "Old School" way; that is, honest and reliable; have never been dissatisfied with their performance; thanks for the free wash jobs, too...............

SF
Shirley F.
Columbia, SC
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Shirley said the service was good.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Columbia, SC
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Another great experience
Mike and his crew are awesome. Got a 60k checkup and oil change. Car was washed and work was done quickly and professionally. No attempt to sell me on things I didn't need.

VR
Victoria R.
Columbia, SC
Mitsubishi Eclipse
Verified Customer
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12/14/2018 Category: Service
Victoria said her tire was flat and they worked on it, and all is good.
This review was collected via phone interview by Customer Research Inc.