Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

838 Reviews

99% Would Recommend
Latest Review 12 days ago

Reviews


SC
Steve C.
Columbia, SC
Dodge Dakota
Verified Customer
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02/06/2019 Category: Service
Steve said as always they were responsive, competent and friendly.
This review was collected via phone interview by Customer Research Inc.

SS
Sarah S.
Columbia, SC
Chevrolet Silverado 1500
Verified Customer
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02/02/2019 Category: Service
Sarah said the staff was really friendly, and timely. The vehicle being washed was a nice surprise.
This review was collected via phone interview by Customer Research Inc.

SS
Steven S.
Columbia, SC
Nissan Altima
Verified Customer
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01/24/2019
Fast, Friendly and Reliable Service!
I recently took my vehicle to get serviced at Suddeth Automotive. I had been searching a while for a reliable auto shop to start bringing my car to since I moved down to the Columbia, SC area. Suddeth went above and beyond in terms of customer service and I felt like I was getting thorough answers to my questions as well as sincere and honest feedback. I didn’t feel pressured into making confusing or unnecessary purchases during my visit like often is the case when using larger dealerships or national chain auto shops that are just looking to get your money. Mr. Suddeth and his staff were very genuine and friendly, could give me an accurate estimate of cost for repairs up front and they were able to explain their reasoning for each service my car required in a very straightforward and easy to understand manner. DON’T let the older looking building or physical appearance of their garage deter you from considering their business! They have been around for a while and it is clear why: they know what they are doing, they offer quality care at a reasonable price and actually value both you as a customer as well as your car’s long term maintenance. These are definitely the main reasons why they have stayed in business for so long and hopefully will stay around even longer! I was very pleased with the high-quality service and how quickly I was able to hear back from them and pick up my vehicle. It feels, looks, sounds and drives better than it has in a long time and I will definitely be returning again for regular vehicle maintenance and services. Thank you Suddeth Automotive for your honest and excellent work!

GK
Gwen K.
Columbia, SC
Subaru Outback
Verified Customer
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01/16/2019
Always 5 stars!
Took my vehicle in for an oil change and rear brakes. I was called sometime later and told that I could hold off for awhile on replacing the rear brakes, still life left in them. It was a good day! Thanks Suddeths!!!! They treat you like family.

NR
Nancy R.
Columbia, SC
Buick LeSabre
Verified Customer
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01/11/2019 Category: Service
Nancy said this been her automotive service place for ages and they do a great job. It is a wonderful group of people who do her vehicle work. They are honest and sincere, and she stated she appreciates it.
This review was collected via phone interview by Customer Research Inc.

JJ
Joseph J.
Columbia, SC
Ford Explorer
Verified Customer
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01/09/2019
Thank you!
I appreciate your consistently good service.

FH
Frank H.
Columbia, SC
BMW Z4
Verified Customer
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01/05/2019
Quality service you can trust
I took my car in because of a red warning light that I could not identify. The staff promptly scheduled an appointment. After checking my system they determined my computer needed resetting. A very concerning situation resolved at minimum cost to me. It is always a pleasure to see the staff, that are friendly and always concerned with keeping my car in top shape.

MM
Marion M.
Columbia, SC
Nissan Altima
Verified Customer
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01/05/2019
courtesy and efficiency
Suddeth appears to do business the "Old School" way; that is, honest and reliable; have never been dissatisfied with their performance; thanks for the free wash jobs, too...............

SF
Shirley F.
Columbia, SC
Ford Pickup
Verified Customer
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01/05/2019 Category: Service
Shirley said the service was good.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Columbia, SC
Honda Civic Coupe
Verified Customer
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12/20/2018
Another great experience
Mike and his crew are awesome. Got a 60k checkup and oil change. Car was washed and work was done quickly and professionally. No attempt to sell me on things I didn't need.

VR
Victoria R.
Columbia, SC
Mitsubishi Eclipse
Verified Customer
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12/14/2018 Category: Service
Victoria said her tire was flat and they worked on it, and all is good.
This review was collected via phone interview by Customer Research Inc.

JJ
Joseph J.
Columbia, SC
Ford Edge
Verified Customer
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12/11/2018
Very Pleased.
Nice to be able to have your oil changed and greased while you wait.

WB
Winn B.
Columbia, SC
Chevrolet TrailBlazer
Verified Customer
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12/11/2018 Category: Service
Winn said the service was very good and the people were really nice.
This review was collected via phone interview by Customer Research Inc.

FH
Frank H.
Columbia, SC
BMW Z4
Verified Customer
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12/04/2018
Trust Sudduth
I take my car to Sudduth because they are honest and will treat you right. This trip they saved me over $650.00 by simply telling the truth, unlike BMW of Columbia. I have been a customer for many years and they have always treated me with respect and kept my cars in top shape. Thank goodness for locally owned businesses.

DW
Dandre W.
Columbia, SC
Ford Taurus
Verified Customer
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12/03/2018 Category: Service
Dandre said the staff was courteous, prompt, and got him out early.
This review was collected via phone interview by Customer Research Inc.

TS
Tyler S.
Florence, SC
Mercedes-Benz C250
Verified Customer
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11/17/2018 Category: Service
Tyler said everything went well at the business. The staff was nice and kind, as well.
This review was collected via phone interview by Customer Research Inc.

PM
Patrick M.
South Carolina
Dodge Dakota
Verified Customer
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11/14/2018 Category: Service
Patrick said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Ridgeway, SC
Chevrolet Malibu
Verified Customer
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11/14/2018 Category: Service
Jim said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

VL
Vivian L.
Columbia, SC
Pontiac G6
Verified Customer
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11/13/2018
I was helped without an appointment
I was very pleased with the service I received the day before and after. I was assisted by Demar Jones when I stopped in with my check engine light on and he made me feel at ease until I could get home. He explained the problem to me and said that it was fixable so I made an appointment for the next morning. The office associate was very friendly and helpful getting the things that would be needed to get me going again. I would recommend Suddeths to everyone fir car needs.

TA
Tom A.
Columbia, SC
Toyota Tacoma
Verified Customer
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11/10/2018
Needed Quick help
It was raining & I Needed windshield wipers. This truck is not a primary vehicle, but I was running errands. Went all the way to our regular garage at Suddeth. Pulled in told Amy what I needed, she told Mechanic & 4 Minutes latter I was paying the bill & heading on my other stops. We always use Suddeth & have for 40 years.