Suddeths Automotive Service


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

771 Reviews

99% Would Recommend
Latest Review 5 days ago
Martin G. on 12/05/2014
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"They charge to much"
I go to a place like this to save money,but they cost more than the dealer.they wanted $2,200.00 to replace (4) oxygen sensors on 2005 lexus LS and $800.00 to repair a lock. Yes they do good work but not that good. I got my car repaired for less than half of what they wanted.
Review Created: 12/05/2014 05:07 PM
Martin G. on 11/29/2014
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"The charge For Service Is As Much As The Dealer Maybe More."
To get a quote for $2,200.00 to install oxygen sensor, and $800.00 to fix the passenger side lock is robbery with a gun.
Vehicle: Lexus LS 430
Service Date: 11/28/2014
Review Created: 11/29/2014 09:44 PM
Thomas G. on 04/18/2013
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Thomas said this business was not able to find out the underlying problem with his vehicle. He said there were discrepancies in terms of what repairs would be covered. Due to the reasons stated above he said he would not recommend this business for service.
Vehicle: Ford Taurus
Category: Service
Service Date: 04/11/2013
Review Created: 04/18/2013
This review was collected via phone interview by Customer Research Inc.
Mike S. at Suddeths Automotive Service responded on 04/30/2013
Thomas G., I understand your frustration in this situation. We identified several problems with this vehicle and presented this information to you as well as your warranty company. The warranty company decided not to cover all of the repairs needed on the vehicle. Unfortunately, we have no control over what repairs the third party warranty company decides to cover. We wish you much success in the future and hope you resolve any issues you may have with your warranty company in regards to what they choose to cover for your future car repair needs.
Mark R. on 02/27/2012
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"red chevy g20"
Im sorry but i will never go back there. you charge to much. 85.00 for an oil change come on. you rapped me i could have done it for 30.00. I wanted to business with you guys but not any more. sorry
Vehicle: Chevrolet Chevy Van
Service Date: 02/21/2012
Review Created: 02/27/2012 05:37 AM
Chuck A. on 12/08/2011
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"First Visit Lacked Luster"
Tire pressures were all across the board - were they really checked or even rotated? Windows, mainly interior were not touched - is that normal? Carpet and mats were somewhat vaccuumed but had to ask for second vaccuuming for rear and console area - is that normal? I was really hoping to find someone for great service since I just recenlty moved downtown. i'm not sure Suddeth is the place??? Based upon what you "said" you did for what I paid for, I would not come back myself.
Service Date: 12/05/2011
Review Created: 12/08/2011 06:18 AM
Joann V. on 04/18/2018
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JoAnn said this business does a good job, they are honest and reliable.
Vehicle: Ford Taurus
Category: Service
Service Date: 04/13/2018
Review Created: 04/18/2018
This review was collected via phone interview by Customer Research Inc.
Maria L. on 04/17/2018
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"Great experience!"
Very impressed with the work they did on my car. Knowledgeable. They were honest, friendly and professional. Plan to take all of our cars here.
Vehicle: Volvo XC90
Service Date: 04/16/2018
Review Created: 04/17/2018 08:23 PM
Dan C. on 04/11/2018
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"Great service as always"
Took my wife's truck in to have what I thought was a nail pulled, oil change and replacing a running light bulb. Tech found no nail in tire and that she had another bulb burned out which they caught and replaced. All in all I was in and out in under 4 hours with a detail to her truck on top of the great service. Suddeth's is the only shop I use in COLA.
Vehicle: Kia Sportage
Service Date: 04/10/2018
Review Created: 04/11/2018 10:41 AM
Mark C. on 04/03/2018
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"Great service, reasonable pricing and my truck was repaired in a timely fashion. "
Thank you Suddeth for a job well done.
Vehicle: Chevrolet Silverado SS
Service Date: 03/30/2018
Review Created: 04/03/2018 08:42 PM
Clinton E. on 03/30/2018
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Spoke with Rebecca. She said they always do a great job.
Vehicle: Kia Sportage
Category: Service
Service Date: 03/26/2018
Review Created: 03/30/2018
This review was collected via phone interview by Customer Research Inc.
Sam H. on 03/22/2018
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Sam said they did an excellent job.
Vehicle: Lexus RX 350
Category: Service
Service Date: 03/20/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
Bucky G. on 03/21/2018
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Bucky said they're honest.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 03/20/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Emmett P. on 03/20/2018
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Emmett said this facility has outstanding customer service which he really appreciates. His vehicle turned out great and he's very happy with his whole experience.
Vehicle: Ford Explorer
Category: Service
Service Date: 03/16/2018
Review Created: 03/20/2018
This review was collected via phone interview by Customer Research Inc.
Chris C. on 03/19/2018
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Spoke with Andrew. He said the employees were helpful. They did not take too long on his service. They explained the completed work.
Vehicle: Isuzu Rodeo
Category: Service
Service Date: 03/16/2018
Review Created: 03/19/2018
This review was collected via phone interview by Customer Research Inc.
Jim B. on 03/10/2018
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Jim said the staff treated his wife nicely and got the job done on schedule.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 03/06/2018
Review Created: 03/10/2018
This review was collected via phone interview by Customer Research Inc.
Elizabeth G. on 03/02/2018
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"Always Excellent Service!"
I am always comfortable leaving my VW with Suddeth's. I know that they will do good work and tell me the truth. Thank you so much!
Vehicle: Volkswagen GTI
Service Date: 03/01/2018
Review Created: 03/02/2018 12:09 PM
William F. on 03/01/2018
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"Just fix what is needed. "
I thought for sure that the brakes were bad all the way around, (fierce shuddering) and when I left it with them, I just said, "Fix whatever it takes." When they called to say it was ready, they told me it was just the rear, and cost half what I expected. Not everywhere does it like that.
Vehicle: Chevrolet Tahoe
Service Date: 02/28/2018
Review Created: 03/01/2018 05:39 AM
Gwen K. on 02/28/2018
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"Mechanics who make you feel like family!"
Suddeths always performs work timely, economically, and happily! Family friendly.
Vehicle: Mercedes-Benz C32
Service Date: 02/27/2018
Review Created: 02/28/2018 07:52 AM
Tom A. on 02/23/2018
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"In & Out on time. Regular service & a Repair. "
The fast lube, would not have found the broken motor mount &/or even checked as though.
With Suddeth One can keep the care in good condition & they stay roadworthy much longer.
Vehicle: Buick Park Avenue
Service Date: 02/21/2018
Review Created: 02/23/2018 02:18 AM
Dale B. on 02/23/2018
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Dale said the staff provided suggestions on how to make his vehicle run better.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 02/21/2018
Review Created: 02/23/2018
This review was collected via phone interview by Customer Research Inc.
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