Suddeths Automotive Service


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

746 Reviews

99% Would Recommend
Latest Review 3 days ago
Martin G. on 12/05/2014
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"They charge to much"
I go to a place like this to save money,but they cost more than the dealer.they wanted $2,200.00 to replace (4) oxygen sensors on 2005 lexus LS and $800.00 to repair a lock. Yes they do good work but not that good. I got my car repaired for less than half of what they wanted.
Review Created: 12/05/2014 05:07 PM
Martin G. on 11/29/2014
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"The charge For Service Is As Much As The Dealer Maybe More."
To get a quote for $2,200.00 to install oxygen sensor, and $800.00 to fix the passenger side lock is robbery with a gun.
Vehicle: Lexus LS 430
Service Date: 11/28/2014
Review Created: 11/29/2014 09:44 PM
Thomas G. on 04/18/2013
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Thomas said this business was not able to find out the underlying problem with his vehicle. He said there were discrepancies in terms of what repairs would be covered. Due to the reasons stated above he said he would not recommend this business for service.
Vehicle: Ford Taurus
Category: Service
Service Date: 04/11/2013
Review Created: 04/18/2013
This review was collected via phone interview by Customer Research Inc.
Mike S. at Suddeths Automotive Service responded on 04/30/2013
Thomas G., I understand your frustration in this situation. We identified several problems with this vehicle and presented this information to you as well as your warranty company. The warranty company decided not to cover all of the repairs needed on the vehicle. Unfortunately, we have no control over what repairs the third party warranty company decides to cover. We wish you much success in the future and hope you resolve any issues you may have with your warranty company in regards to what they choose to cover for your future car repair needs.
Mark R. on 02/27/2012
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"red chevy g20"
Im sorry but i will never go back there. you charge to much. 85.00 for an oil change come on. you rapped me i could have done it for 30.00. I wanted to business with you guys but not any more. sorry
Vehicle: Chevrolet Chevy Van
Service Date: 02/21/2012
Review Created: 02/27/2012 05:37 AM
Chuck A. on 12/08/2011
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"First Visit Lacked Luster"
Tire pressures were all across the board - were they really checked or even rotated? Windows, mainly interior were not touched - is that normal? Carpet and mats were somewhat vaccuumed but had to ask for second vaccuuming for rear and console area - is that normal? I was really hoping to find someone for great service since I just recenlty moved downtown. i'm not sure Suddeth is the place??? Based upon what you "said" you did for what I paid for, I would not come back myself.
Service Date: 12/05/2011
Review Created: 12/08/2011 06:18 AM
Stan M. on 01/18/2018
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Stan said the customer service was good and so was the service on his vehicle.
Vehicle: Nissan Sentra
Category: Service
Service Date: 12/29/2017
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Nancy R. on 01/15/2018
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Nancy said she been using the business for years and they are the best. The staff members are honest and provide great service.
Vehicle: Buick LeSabre
Category: Service
Service Date: 01/10/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Rosalind J. W. on 01/13/2018
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"Can a’ Lady get an Honest Mechanic"
I think one of the most admirable things about Suddeth is Integrity and Honesty. I have been coming here for awhile, recently it came full circle; there are no games played here, no one trying to “get over”. It is a business based on professional integrity, so Can a’ Lady get a Honest Mechanic- YES @ Suddeth Automotive. Thanks Again!!.
Vehicle: Jeep Grand Cherokee
Service Date: 01/09/2018
Review Created: 01/13/2018 12:41 PM
J C. on 12/30/2017
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J said the business provided great service.
Vehicle: Kia Sorento
Category: Service
Service Date: 12/29/2017
Review Created: 12/30/2017
This review was collected via phone interview by Customer Research Inc.
Billy P. on 12/29/2017
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Spoke with Billy's wife. She said they always get their vehicle fixed with the business.
Vehicle: Honda Odyssey
Category: Service
Service Date: 11/29/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Joseph J. on 12/27/2017
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"Good service and friendly staff!"
They have serviced several of my cars and I’ve never been disappointed! Efficient and cordial.
Vehicle: Ford Edge
Service Date: 12/26/2017
Review Created: 12/27/2017 12:29 PM
Nick W. on 12/26/2017
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Nick said the people at this business are always nice, honest and do good work.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 12/19/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Mamietta C. on 12/23/2017
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Mamietta said the business provides a good service. She was satisfied with the service.
Vehicle: Ford Fusion
Category: Service
Service Date: 12/15/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
Robert B. on 12/21/2017
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Robert said he's been dealing with this facility for years and they are perfect.
Vehicle: Kia Forte
Category: Service
Service Date: 12/15/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Jessica R. on 12/14/2017
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Jessica said she had her vehicle serviced at the facility. They did not fixed it correctly. However, she brought it back and they fixed it at no cost.
Vehicle: Buick LeSabre
Category: Service
Service Date: 12/08/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth G. on 12/12/2017
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"Always Excellent Service!"
As usual when I need help for my car, Suddeth's gets it done well and as quickly as possible. Thank you for your excellent service. I also trust them to be honest with me. I have been to other places where the mechanics did not know how to deal with a VW. Suddeth's has well qualified technicians!
Vehicle: Volkswagen GTI
Service Date: 12/11/2017
Review Created: 12/12/2017 03:46 PM
John T. on 12/12/2017
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John said the staff did good work.
Vehicle: Honda CR-V
Category: Service
Service Date: 11/29/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Bob H. on 12/08/2017
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Bob said the business provides good service. They are good friends.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 11/30/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
Beach B. on 11/30/2017
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Beach said they do good work. They are timely.
Vehicle: Hyundai Genesis
Category: Service
Service Date: 11/27/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Tom T. on 11/30/2017
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Tom said the business has always done a great job.
Vehicle: BMW 3 Series
Category: Service
Service Date: 11/27/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
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