Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

784 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


MG
Martin G.
Columbia, SC
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/05/2014
They charge to much
I go to a place like this to save money,but they cost more than the dealer.they wanted $2,200.00 to replace (4) oxygen sensors on 2005 lexus LS and $800.00 to repair a lock. Yes they do good work but not that good. I got my car repaired for less than half of what they wanted.

MG
Martin G.
Columbia, SC
Lexus LS 430
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Overall Rating 1/5rating 1rating 1rating 1rating 1
11/29/2014
The charge For Service Is As Much As The Dealer Maybe More.
To get a quote for $2,200.00 to install oxygen sensor, and $800.00 to fix the passenger side lock is robbery with a gun.

TG
Thomas G.
Columbia, SC
Ford Taurus
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/18/2013 Category: Service
Thomas said this business was not able to find out the underlying problem with his vehicle. He said there were discrepancies in terms of what repairs would be covered. Due to the reasons stated above he said he would not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Suddeths Automotive Service responded on 04/30/2013
Thomas G., I understand your frustration in this situation. We identified several problems with this vehicle and presented this information to you as well as your warranty company. The warranty company decided not to cover all of the repairs needed on the vehicle. Unfortunately, we have no control over what repairs the third party warranty company decides to cover. We wish you much success in the future and hope you resolve any issues you may have with your warranty company in regards to what they choose to cover for your future car repair needs.

MR
Mark R.
Columbia, SC
Chevrolet Chevy Van
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Overall Rating 1/5rating 1rating 1rating 1rating 1
02/27/2012
red chevy g20
Im sorry but i will never go back there. you charge to much. 85.00 for an oil change come on. you rapped me i could have done it for 30.00. I wanted to business with you guys but not any more. sorry

CA
Chuck A.
Columbia, SC
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/08/2011
First Visit Lacked Luster
Tire pressures were all across the board - were they really checked or even rotated? Windows, mainly interior were not touched - is that normal? Carpet and mats were somewhat vaccuumed but had to ask for second vaccuuming for rear and console area - is that normal? I was really hoping to find someone for great service since I just recenlty moved downtown. i'm not sure Suddeth is the place??? Based upon what you "said" you did for what I paid for, I would not come back myself.

GK
Gwen K.
Columbia, SC
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
First Rate Service
Truly good people! Always professional and helpful. Thanks Suddeths

AD
Allison D.
Columbia, SC
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Allison said the mechanic was quick and efficient.
This review was collected via phone interview by Customer Research Inc.

CK
Claudia K.
Columbia, SC
Buick Century
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Claudia said the service was prompt. The staff was honest and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

CO
Cali o.
Columbia, SC
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Cali said they did a great job.
This review was collected via phone interview by Customer Research Inc.

MB
Muriel B.
Columbia, SC
Chevrolet Caprice
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Muriel said she was pretty pleased with the service.
This review was collected via phone interview by Customer Research Inc.

DL
Debbie L.
South Carolina
Scion xD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Debbie said the business completed her vehicle services quickly. The staff was efficient. They explained her services and answered all of her questions.
This review was collected via phone interview by Customer Research Inc.

FM
Fred M.
Columbia, SC
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Fred said he has been going to the business for years. The staff are courteous and offer professional service. He trusts the work they do on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MC
Mamietta C.
Columbia, SC
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Mamietta said the staff got her back on the road very quickly after she got a flat tire.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Ridgeway, SC
Mazda MX-5 Miata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Spoke with Nancy. She said she's been going to the business for a long time, and the staff have never treated her wrong. She said she likes the owner, the establishment is a good family business, which is very dependable, and she was very satisfied with what they did there. She said they always make things right, if they aren't.
This review was collected via phone interview by Customer Research Inc.

EG
Elizabeth G.
Columbia, SC
Volkswagen GTI
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Always Excellent Service!
Thank you all so very much for the miracle of making my 2006 VW Golf GTI run better than when it was new! She purrs now instead of coughing and shaking. You are all the best. I never feel uncomfortable leaving my car with you. I know that I will receive an honest appraisal of what is wrong and a fair cost to repair. Thank you Mike, Amy and technicians!

KH
Katherine H.
Columbia, SC
Buick Century
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Katherine said the personnel were all very kind, nice, professional and pleasant to deal with. They were prompt and treated her decently. The business gave her an estimate for the service before doing anything to her vehicle, and they called her when the service was done. They provided transportation for her to get home during the service and transportation back to pick up her vehicle. She adores them, and she enjoys taking her vehicle there.
This review was collected via phone interview by Customer Research Inc.

TM
Tyler M.
Estill, SC
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Spoke with Tyler's grandmother. She said she appreciates the staff taking care of her grandson's vehicle's needs.
This review was collected via phone interview by Customer Research Inc.

NR
Nancy R.
Columbia, SC
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Nancy said the staff was wonderful and honest. She's used the business for at least 25 years.
This review was collected via phone interview by Customer Research Inc.

JV
Joann V.
Columbia, SC
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
JoAnn said this business does a good job, they are honest and reliable.
This review was collected via phone interview by Customer Research Inc.

ML
Maria L.
Columbia, SC
Volvo XC90
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Great experience!
Very impressed with the work they did on my car. Knowledgeable. They were honest, friendly and professional. Plan to take all of our cars here.