Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

506 Reviews

99% Would Recommend
Latest Review over 1 year ago

Reviews


WR
Warren R.
Orange, CA
Buick Park Avenue
Check 20x19 Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/16/2014
Disappointed
I have used Titan Automotive for servicing both of our cars for many years. Approximately two and a half years ago I took my 1994 Buick Park Ave. in to have the air conditioning fixed, spending over $1000. It required a new compressor and other related parts. Since I seldom use this car it was only driven about 1500 miles during this time period, mainly in the winter season. I had a need to drive it recently and found that the AC was not working, so took it back for analysis. I was told the new compressor went out with many metal particle in the system. I was also told that since it was over the one year warranty period they would not remedy the problem unless I again paid to have it done. There was no offer to negotiate. I elected to do without. At least I did not have to pay for the analysis.

Warren Reynolds
Mike F. from Titan Automotive responded on 08/18/2014

Warren
Im sorry your disappointed , we try very hard to keep every one happy, but as stated when you picked up the car, that we are still talking to the supplier to help and we are also going to do something.I will let you know as soon as they get back to me
Mike


JB
John B.
Anaheim, CA
Nissan Maxima
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/04/2013
Quality service.
Reliable and consistently good service.

BR
BRANDON R.
Lake Forest, CA
Toyota Tundra
Check 20x19 Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/29/2013
I am not brandon reeves
who gave you my email address
Tony B. from Titan Automotive responded on 05/30/2013
we apologize for sending you an e-mail in error. We have removed your name from our data base and you will not receive any other contact from us. Dawn

DM
DAVID M.
Orange, CA
Check 20x19 Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/04/2011
Econoline 350
My vehicle continues to stall and idle at low speeds since you worked on it. $350 spent to make it totally unreliable. $100 per hour is a lot of money to charge to make cars run worse than they did before you worked on them.
Mike F. from Titan Automotive responded on 10/10/2011
David Im concered that your still haveing a problem and I thank you for taking the time to let me know.As I pulled records and look at the notes I remember the van came in for a DMV renewell but had a check engine light on and thats a automatic failure , so we diagnosed the codes in the computor and found misfire and lean condition codes,We then traced and found a vacuum leak at a Pcv hose assemble and replaced . We then cleared codes to make sure we didnt have more then one problem so we can be as efficient with your money . We test dove and no codes came back so we tested and it passed,test drove one last time and it seemed fine.I also show a invoice a slight time after stateing a intermintant stalling, so (no cost to recheck) you brought the van back in and we checked for codes (no codes) and test drove three different times and did not have it stall . so we suggested to continue to have us monitor or if you were experencing the problem to bring it right in and well look at it right away .Did not hear back so we thought things were good.If this problem has not been fixed yet well be more than willing to continue to check at no cost , if it has been and its related to what we did well take care of it . With our relationship in the past repairs I hope we can continue.If theres any questions please call Mike

PR
PHILLIP R.
Orange, CA
Infiniti G37
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2016
Great People
Wonderful!

JN
JACK N.
Orange, CA
Chevrolet Camaro
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2016
IROC Repair
Great job diagnosing & repairing the problem!

RS
RANDY S.
Orange, CA
Toyota Venza
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2016
Honest
Been doing business with Titan for over 18 years. Mike and Pat are the best!

AN
AMY N.
Orange, CA
Honda CR-V
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2016
The owners and enployees
Love Titan!!!!

GB
GERHARD B.
Orange, CA
Nissan Sentra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2016
Your firm goes out of the way to help up older folks with transportation home and pick up.
the best auto service firm in this area.

LA
LEAH A.
Chino Hills, CA
Nissan Armada
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2016
The best service honest ,friendly and reliable.
Honest,friendly and reliable. I recommend Titan to anyone needing car repairs.

GB
GORDON B.
Fountain Valley, CA
Ford Explorer
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2016
All staff excellence
Friendliness, professionalism, service, integrity

PP
PIA//PIYANATHN (PIA) P.
Fullerton, CA
Acura Vigor
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2016
Great job!
Everything was great. Very happy

RB
RON B.
Orange, CA
Honda CR-V
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2016
Ron's review
Great place, great people. They always do the job right the first time.

SE
SABINE E.
Santa Ana, CA
Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2016
Never overpay
No matter what the issue, Titan staff do their job. Also they do not make you do work on your car unless it needs it. I never feel that they over charge or do work that is not needed. They tell me what will come up, so I can plan the next service. I have already two other friends go there. Marvelous decision - you won't regret it.

MA
MARK A.
Pahrump, NV
Toyota Camry
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2016
A small detail
I always get stellar, honest advice and service. My last service was just basic however later in the afternoon the day of my service the tire pressure light came on. When I checked the pressure all 4 tires were low, between 27 and 28.5 lbs psi. Manufacturer specs on the door say 32. When I filled the tires the light went off. A small oversight but that's the first "issue" I've ever had and I consider it a fluke.

JN
JACK N.
Orange, CA
Chevrolet Camaro
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2016
Always the BEST!
This shop always takes care of my 31 year old Camaro and i t is not an easy task! Thanks, guys!

LA
LEAH A.
Chino Hills, CA
Nissan Armada
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2016
Great service
Always proffessional, honest, reliable and friendly. Thank you

DM
DAVID M.
Chino, CA
Chrysler Sebring
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2016
Great services and friendly staff
Services are always just what is needed,never feel that I am being taken advantage. We drive 45 minutes to get there but we truly trust the work, that makes it worth the drive.

SE
SABINE E.
Santa Ana, CA
Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2016
Awesome service
Titan staff are honest and considerate every time I go. Unless the car needs a repair they will not do it. I e been somewhere else where I was told I had to input a lot of money. I went to Titan and I only had to do partial of what I was told at a lesser cost. Can't be happier about that.

JG
JIM G.
Orange, CA
Mitsubishi Montero Sport
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2016
Mitsubishi Maintenance
I've now taken both of my cars to Titan after going to the dealers for years. Titan was recommended to me by my daughter who was recommended by a friend of hers. I've found that Titan will tell you honestly if you need a particular service or not while most dealers try to up-sell you on repairs you may or may not need. I will continue to use Titan in the future.

Displaying Review 1 - 20 of 506 in total