Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

158 Reviews

100% Would Recommend
Latest Review 11 days ago

Reviews


EL
Erin L.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Erin said the service is always A plus.
This review was collected via phone interview by Customer Research Inc.

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GEORGE S.
Las Vegas, NV
BMW 750Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019
Service Beyond Reproach.....VEGAS STRONG!
Over the past 46 years I have dealt with many automotive service centers and mechanics. I can say this without any reservations that BMW ONLY, is by far the best. Victor and his crew are simply amazing. I am looking forward to our continued relationship as BMW ONLY keeps my 2009 750li FO1 with 250k miles running strong!!

JG
Jerard G.
Kingman, AZ
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Jerard said he has been a customer of this business for two years, and the staff is always friendly, and they know what they are doing. He stated the service is completed in a timely manner, and there are no surprises at the end of the day. He knows up front what they are going to do, and they don't try to add any extra service. He added he would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

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Sibyana E.
Las Vegas, NV
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Sibyana said the place was great and she really liked the texted updates keeping her informed the whole time.
This review was collected via phone interview by Customer Research Inc.

DH
DOUGLAS ARTHUR H.
Henderson, NV
BMW Z4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019
Very responsive
Vehicle broke down and had to have it towed. They got to it and fixed the problem the very next day. Very honest about their findings and Only repaired what I asked them to do.

Verified Customer
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Professional service
Awesome customer service! If only other shops would take some pointers from this honest shop.

MM
Maged M.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Maged said the service provided by this business was done in a reasonable time and he was not overcharged.
This review was collected via phone interview by Customer Research Inc.

RS
ROBERT S.
Las Vegas, NV
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
Fast, reliable, friendly service and experienced technicians
This is the most trusted BMW service in Las Vegas.

BF
BRYON PATRICK F.
Henderson, NV
BMW 750Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Good customer services car was ready on time
My car was ready on time I like the customer services I have been going to BMW only for 3 years now they return call all the times keep you posted what need to be taking care on your next visit so you can be prepared for it I like that.

RM
Robert M.
North Las Vegas, NV
BMW 740Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Robert said the super staff did a good job for a fair price.
This review was collected via phone interview by Customer Research Inc.

TW
TERRY W.
Henderson, NV
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019
Super service
Fast reliable service, well informed !!!

MP
MAYKEL P.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019
Service
Honestly the best shop in town, I feel that they care more about the customer and building a relationship than just fixing and changing I’ll give 10 stars if I could

RM
Ryan M.
Las Vegas, NV
BMW M4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Ryan said the staff is very knowledgeable. He mentioned that the service center uses the latest tools and is very affordable.
This review was collected via phone interview by Customer Research Inc.

JG
Jordan G.
Las Vegas, NV
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Jordan said they are the best and they are convenient. He said he appreciates it.
This review was collected via phone interview by Customer Research Inc.

SI
Stephan I.
Las Vegas, NV
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Stephan said this business provided the best service.
This review was collected via phone interview by Customer Research Inc.

ML
MANOLO M DIZON L.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019
Very professional
The price is reasonable, they will help you just ask question and they answer right away.

CG
Charles G.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Charles said the business provides good service and the staff are up front.
This review was collected via phone interview by Customer Research Inc.

MP
MAYKEL P.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019
Service
Always taking care of costumers 👍🏽

GN
Gabrielle N.
Las Vegas, NV
BMW 740Li xDrive
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Gabrielle said they always take care of her, and explain everything that's going on.
This review was collected via phone interview by Customer Research Inc.

JB
Joelle B.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Joelle said she appreciated the staff kept in touch with her via text, which is more convenient for her than talking on the phone. She likes that they give her all the prices up front and ask her if she wants to go ahead with various services. She also really likes the way their receipts summarize which services she will need in the future. She added she thinks Sam is cool and loves the way he explains which problems are urgent and which ones she can hold off on for awhile.
This review was collected via phone interview by Customer Research Inc.