Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

579 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
Latest Review 4 days ago

Reviews


LH
LORENE H.
Atascadero, CA
Toyota Sequoia
Verified Customer
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12/13/2018
As always the men at Ferrrell's solved my problem and fix it quickly and the price was great. Thanks again for being great guys and being so helpful.
Thanks again for being so helpful and fixing my car. You are all great guys and I appreciate all your help.

TD
TERI D.
Atascadero, CA
Scion xA
Verified Customer
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12/05/2018
Honest and Reliable Service
Service center was honest and helpful with my repair. They were concerned about getting my car to me on time. The repair was efficient and on mark with fair pricing. They even checked my hoses to make sure the last repair shop did what they said they did. They did not try to add any extra work to the project and only repaired what needed to be repaired. Highly Recommend them.

BD
BRENDA D.
San Luis Obispo, CA
Land Rover Range Rover Evoque
Verified Customer
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12/05/2018
They are very efficient and quick to respond.
Every time I go to Ferrell's I have an amazing experience. Erik is very knowledgeable with his position and I feel like I am getting honest treatment and my car is in good hands with anyone who works on it.

JB
John B.
Atascadero, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
John said he has used this business for almost 9 years and the service is great.
This review was collected via phone interview by Customer Research Inc.

HD
HARLEY D.
Atascadero, CA
Cadillac CTS
Verified Customer
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12/02/2018
Honesty
Thank you for being honest

NL
NANCY L.
Atascadero, CA
Ford Focus
Verified Customer
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12/01/2018
Great service and good job
Always great, friendly service and they are honest. They have always done a good job for me and I trust them.

DP
DANIEL P.
Atascadero, CA
GMC Forward Control
Verified Customer
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11/29/2018
Motorhome smog
I took my 31 foot class A Motor Home in for the smog check. I selected the pretest option due to the age, 1988 and old gas. It passed and I was in and out in roughly an hour. I am very pleased.

PS
Paul S.
Santa Margarita, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Paul said the employees were honest. They took his vehicle in quickly. They provided good service. They completed the service on time.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Atascadero, CA
Volvo 740
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Always excellent service!
As always, service was prompt, efficient, and reasonably priced. That 's why I keep coming back.

Verified Customer
Templeton, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Honest friendly service
very thorough and knowledgeable. friendly staff

FB
FEDERICO B.
Atascadero, CA
Subaru Baja
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
customer service
the best customer service, very patient and willing to explain

PB
Pamela B.
Atascadero, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Spoke with Roy. He said the staff were professional, courteous, and very economical.
This review was collected via phone interview by Customer Research Inc.

MW
MICHAEL W.
Creston, CA
Mazda RX-7
Verified Customer
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11/07/2018
You have a come-back customer
With a somewhat rare and older car, I was looking some place who could help with some problems. Ferrell's has fit my needs. First they did a smog job that others could not do due the car age. Did a lot of cleaning out of tubes and got it to pass. Great. I need brake work with rotor rotors warped. The rotors were at the limit of turning so Ferrell's managed to find a complete set for front and rear and got them installed, well almost. The ABS sensor delayed things. I also had an ABS light on due to a bad sensor. That is an unobtainium part. I have searched and only used parts available. They guys at Ferrell's were able to get an OEM wheel sensor in only a couple of weeks from Japan. They suggested the brake work delayed until the ABS sensor part arrived so it can all be done in one shot. It was perfect. The sensor fixed the ABS problem plus the pulsing due to rotor warping is all fixed. Ferrell's is my new "go to" shop. Great people and willing to work with you to solve your problems. Great place.
Mike

TE
Tommy E.
Atascadero, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Tommy said he really had a good experience with this business.
This review was collected via phone interview by Customer Research Inc.

MT
Matt T.
Atascadero, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Spoke with Phyillis. She said that she's had very good results with the business, and has taken her vehicles there for awhile.
This review was collected via phone interview by Customer Research Inc.

SR
SANDY R.
Templeton, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Always very professional.
I recommend these guys to all my friends. They do an awesome job.

RS
ROY S.
Atascadero, CA
Buick Century
Verified Customer
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10/31/2018
Excellent Service
Good pricing!

MW
Mark W.
Atascadero, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Mark said he has used this business for thirty-six years. He had no service issues.
This review was collected via phone interview by Customer Research Inc.

BM
Brent M.
Atascadero, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Brent said they are a reliable automotive business. They are honest and quality of work is very good.
This review was collected via phone interview by Customer Research Inc.

EP
ERIC P.
Atascadero, CA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
good shop
They are honest and get their work done without a lot of drama.

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