Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

609 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
Atascadero, CA
Chevrolet TrailBlazer
Verified Customer
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03/20/2019
Honest
I felt like they were being honest and not trying to rip me off. That means everything.
They communicated well and gave me fair pricing.

EL
ERIC L.
Atascadero, CA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019
They go out of their way to provide great service...EVERY TIME...
Our rigs are always done on time...If'n there are hard to get parts, Eric goes out of his way to get the part and get er done....there is regular personal phone contact and updates that are very much appreciated..also Eric will call you when the rig is done...he doesn't wait till 4:30 and says hurry we close at 5:00...The reason I say that is it helps schedule your day..
It's important that my wife is very comfortable and confident in there professionalism and friendly atmosphere..I think she likes Armondo, and when ever her Jeep is worked on she asks for Armondo...Then I have to hear how handsome and his warm smile when she gets home...Kinda joking, but her comfort and being treated respectful is important to me...Plus they explain and have a detailed report of what was done and when future service will be needed....it is also important to me that they don't make you feel dumb about a the strange noise, funny sound or drivability prob. you feel about with the rig...they take the time to hear you and drive the rig and try and replicate the prob and fix it..I'm ramblin, but, i have had poor experiences with other shops in the past and been made to feel ignorant...and it's totally cool to know that there is a local shop that has our best interest in mind and and makes me feel I have an advocate in my little corner...

RR
Robert R.
Santa Margarita, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Robert said this facility is great. Whenever he has a problem they take care of it right away and do a good job.
This review was collected via phone interview by Customer Research Inc.

LW
LEONORE W.
Atascadero, CA
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Very satisfied
You not only addressed my problem, but also checked the cars lights etc, and brought to my attention items that needed to be replaced. Also very pleasant to work with everyone.

JH
Junne H.
Atascadero, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Junne said that he has been using the place for years.
This review was collected via phone interview by Customer Research Inc.

JB
JENELL B.
Atascadero, CA
Chrysler Sebring Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019
Courteous
I got my car smogged there and was out by 30 minutes! Make an appointment!!

LS
LES S.
Paso Robles, CA
Lexus SC 300 Luxury Sport Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019
Honest and reliable service
They have worked on my Jeeps and wife's Lexus for almost a decade and never ever had any problems.

CC
CHRISTIAN C.
Atascadero, CA
Ford RV Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2019
RV smog
Got our RV in, passed it, and done within two hours! Great service! Thx!

LH
LORENE H.
Atascadero, CA
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
Service for 2005 Toyota Sequoia
As always great service and the employees are very helpful and are always letting me know exactly what need to be done and tells me why. I am so grateful to find an auto repair shop that is honest and so pleasant. Your employees are the best ever. I tell all my friends that if they need a good mechanic go to Ferrells.
Thank you for all you do for us.
Nancy H

SS
SIGNA S.
Atascadero, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
They are honest, helpful and friendly.
Honest,helpful and friendly.

BN
BARBARA N.
Paso Robles, CA
Isuzu Rodeo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Great Job!!!
Ferrell's is the best!!!

JB
JOHN B.
Atascadero, CA
BMW Z4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
made appointment and they were ready to do the job right on schedule
it was only a smog check but it's nice not to wait

PC
PEGGI C.
Atascadero, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Always professional & provide great service!
Ed and his crew always have the customer’s best interest and their safety in mind when working on a car. Ferrell’s Auto Repair has been taking care of our cars and truck for over 15 years. Eric and Armando are always friendly and helpful whatever we may need. We highly recommend them! .

KM
Ken M.
Templeton, CA
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Spoke with Carol. She said they are personal friends and they do great work.
This review was collected via phone interview by Customer Research Inc.

JP
JOAN P.
Atascadero, CA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Professional. On time with appointments. Trust them with repairs on my car.
Always professional and polite. On time & get the job done quickly.

HL
Harlen L.
Atascadero, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Harlen said that he likes the place's service and knows them well.
This review was collected via phone interview by Customer Research Inc.

AS
ANN S.
Santa Margarita, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Ferrell's is grrat
I trust Ferrell's, nothing more to say

TM
Tom M.
Atascadero, CA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Tom said that the place has served him well for thirty years and they do a great job.
This review was collected via phone interview by Customer Research Inc.

GP
GARY P.
Atascadero, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019
Electrical issues with F-150
I had a dead battery and electrical issues that were creating a draw on the battery. Ferrell's Auto Repair was able to address those issues related to an after factory remote and do necessary repairs at minimal cost. I am very thankful to have a high caliber auto repair place here in Atascadero.

CE
Clay E.
Atascadero, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Clay said the business made everything easy. They are friendly and kept in contact during the work.
This review was collected via phone interview by Customer Research Inc.

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