Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

29 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


RW
Richard W.
North East, MD
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Richard said he received good service. The facility got him in and out. Everybody was friendly and does a great job.
This review was collected via phone interview by Customer Research Inc.

OP
Orland P.
North East, MD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Orland said the staff were courteous, friendly, and prompt.
This review was collected via phone interview by Customer Research Inc.

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Beth W.
North East, MD
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Beth said this business was suburb. She has never been there before and they went above and beyond her expectations. She got in and was unsure if they could assist her. They tried to help her out, but told her to come back and if someone was available they would slide her in. When she got back to them she was in and out in 30 minutes. The prices were fair and the people were super.
This review was collected via phone interview by Customer Research Inc.

RH
Ray H.
North East, MD
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Spoke with Doris. She said that the work was done quickly and everyone was pleasant.
This review was collected via phone interview by Customer Research Inc.

DH
Donna H.
North East, MD
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05/05/2018
Great Experience!!
I can't say enough good words about my experience with Crouch Automotive. Every single person I've dealt with there is not only friendly but knowledgeable. I like my car and I'm not ready to purchase a new one yet, however I've had some serious issues with it over the last 8 months. They were able to identify and fix 2 issues that other mechanics couldn't find or told me they weren't worth fixing. I was also super happy to hear they had two other locations because, in my opinion, you don't get a 3rd without doing something right! Welcome to North East Crouch Automotive!

MK
Matthew K.
Rising Sun, MD
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Matthew said the business is very honest.
This review was collected via phone interview by Customer Research Inc.

IF
Irene F.
North East, MD
Chevrolet Avalanche
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Irene said the business did a very good job. She also said she will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

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SHIRLEY D.
North East, MD
Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Great service and friendly staff
Great service , and friendly staff.

JW
JUTTA W.
North East, MD
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Inviting
It makes me feel better going there now, when a place is clean and organized, I have more confidence in the people, even if it is a car repair shop.

SD
Sarah D.
Port Deposit, MD
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Sarah said they did a good job at explaining things and answering her questions.
This review was collected via phone interview by Customer Research Inc.

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Nagi N.
Brooklyn, NY
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Nagi said the staff were polite, and responsive.
This review was collected via phone interview by Customer Research Inc.

PH
PASTOR WAYNE H.
North East, MD
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
The people
They took good care of the car. We were kept up to date on the needs and the price of the repair.
We miss the Fosters but are pleased to have great people step in to a great business.
Thanks Beth

KO
Kyle O.
Port Deposit, MD
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Kyle said the work was done in a timely manner and they made it easy to transfer all the documents to the Motor Vehicle Association.
This review was collected via phone interview by Customer Research Inc.

SG
Steven G.
Elkton, MD
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Steven said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

MM
Madalyn M.
North East, MD
Chrysler PT Cruiser
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2018 Category: Service
Madalyn said she was not completely satisfied with the visit because the oil light keeps coming on and she wonders if they changed the oil and the oil sensor. She would appreciate the manager calling her soon to let her know.
This review was collected via phone interview by Customer Research Inc.
Cb59a57c22af74e816d800b71bc05727?s=28
Dale and Joanna C., Owner from Foster's Auto Service

We gave Madalyn a call, her oil sensor was replaced, but an oil change was not due or performed at the time of service. She will need to return the vehicle to us so we can make sure the new sensor is working as it should.

Dale & Joanna Crouch

Crouch Automotive & Diesel
Foster's Auto Service

410-378-5555 (Crouch)
410-287-5821 (Foster's)

DP
DAVID P.
Colora, MD
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018
Service above and beyond
Foster's is quality in action they go above and beyond to do whatever is need to exceed customer expectations. I will always take my vehicles here for any repairs needed.

RE
Roger E.
North East, MD
Pontiac Grand Am
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/02/2018 Category: Service
Roger said there was a miscommunication with his final charge.
This review was collected via phone interview by Customer Research Inc.
Cb59a57c22af74e816d800b71bc05727?s=28
Dale and Joanna C., Owner from Foster's Auto Service

Hi there sir! We're sorry your experience with us was not to your satisfaction. Please stop in or give us a call if there is anything we can do to fix this! We would love to keep your business!

Dale & Joanna Crouch

Crouch Automotive & Diesel
Foster's Auto Service

410-287-5821

RK
Ryan K.
North East, MD
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Ryan said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

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Scott T.
North East, MD
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Scott said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Bill T.
Elkton, MD
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Bill said the business did a great job.
This review was collected via phone interview by Customer Research Inc.