Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

64 Reviews

95% Would Recommend
Latest Review about 11 hours ago

Reviews


MC
MIKE C.
North East, MD
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
1999 Chevy Express Van
Once again Crouch automotive has come through for me. I drop my van off for service why I was away or vacation they took care of all of my needs. When I returned to pick up my van everything was perfect.This is an old van with a lot of miles but I need to keep it going for my business and Crouch understands that and that is a big help. Thanks again for a great job!

MR
Mark R.
North East, MD
BMW M235i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Mark said the business does good work and on time. He has never had any problems.
This review was collected via phone interview by Customer Research Inc.

JH
JOYCE H.
Elkton, MD
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Customer service
They explained all the work that needed to be done with pricing. If any additional work was needed they called me before doing to let me know. Great customer service
Good work.

WC
Wayne C.
North East, MD
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Wayne said he always takes his vehicle there and the staff does a good job. Everything was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
North East, MD
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018
Service
They were very professional and did a thorough check of my car.
I was happy with the service and will be back.

LE
Landon E.
Elkton, MD
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Landon said the customer service was good, and the brakes are working fine.
This review was collected via phone interview by Customer Research Inc.

KT
Keith T.
Midland Park, NJ
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Keith said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

PH
PASTOR WAYNE H.
North East, MD
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018
Friendly people
The service was prompt quick and friendly.

MC
MIKE C.
North East, MD
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
Awesome shop!
Awesome shop! I could tell just by walking through the door that this shop had it all together. My van lost brakes due to a brake line and I took it there and they took care of it right away and had me back on the road. They were kind and courteous and I will highly recommend this shop to anybody

BM
Bob M.
North East, MD
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Bob said the staff at this business had good communication with him. The prices were reasonable and the quality of service was great.
This review was collected via phone interview by Customer Research Inc.

AK
Alexandra K.
Fort Myers, FL
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Alexandra said this business' employees were super friendly to her and her mom. They were helpful and hospitable. They really turned an unlucky day into a lucky one, and she appreciates that.
This review was collected via phone interview by Customer Research Inc.

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Ed W.
Naples, FL
GMC Savana Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Ed said the business was excellent. The employees were very personable, helpful, and pleasant.
This review was collected via phone interview by Customer Research Inc.

AW
Archie W.
North East, MD
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Archie said the this business is close to where he works and they had an opening for him to get in.
This review was collected via phone interview by Customer Research Inc.

RP
Ron P.
North East, MD
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Ron said it is a good facility.
This review was collected via phone interview by Customer Research Inc.

PS
Pam S.
Port Deposit, MD
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Pam said they were very good.
This review was collected via phone interview by Customer Research Inc.

PJ
PATRICIA J.
North East, MD
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018
great service
I have several problems with my truck.. I have stop and they took the time to see what was wrong fixed it..

TZ
Tim Z.
North East, MD
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Tim said this business did a good job and it was done right the first time. They were understanding.
This review was collected via phone interview by Customer Research Inc.

MU
Mike U.
North East, MD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Mike said he had his trailer inspected and it failed the first time. They were very thorough going through it and explained everything, and took care of it right away. They have very good service.
This review was collected via phone interview by Customer Research Inc.

WC
Wayne C.
North East, MD
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Wayne said the staff get done what needs to be done.
This review was collected via phone interview by Customer Research Inc.

ID
Irene D.
Perryville, MD
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Spoke with Stan. He said his mom was extremely happy. She was treated with respect and they were honest.
This review was collected via phone interview by Customer Research Inc.