Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

1284 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 2 days ago

Reviews


AN
ANTHONY N.
Van Nuys, CA
Jaguar XK8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Less than I expected.
I brought my Jaguar in for a check engine light and restricted performance warning.
I expected a higher bill since it was a vacuum leak.
It was 1200 less than I thought. The part was bought with warranty.
Great shop, honest people.

TC
Terry C.
Chatsworth, CA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Terry said they always do a terrific job.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Studio City, CA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
David said the service at this business was great.
This review was collected via phone interview by Customer Research Inc.

GR
GARY R.
Sherman Oaks, CA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Actor/Director
Paul,Louis as well as all the other mechanics on the site are as clear about the work that needs to be done as any shop I have every patronized. There is never any confusion or misunderstanding. The work is always excellent and done in a fast and timely manner and they have worked with me and my constant fluctuating income.

AL
ALAN L.
Van Nuys, CA
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Head and antlers above the rest
They know what they’re doing the first time and they’re honest. That’s hard to find.

FG
FRANK G.
Sherman Oaks, CA
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Best Mechanic I ever had
I've been going to pauls for over 15 years the service is excellent the work is always great and they go above and beyond. Great bunch of people and they been consistently good over the years I've never had a mechanic in LA that was consistently as good for that long. I highly recommend Pauls Automotive they do everything there as well.

JI
JULIE I.
Studio City, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Excellent service
Brought my Mom's car in since it was making an odd noise. They found the minor problem and repaired it in a very timely manner. These guys are the best!

MF
MICHAEL F.
Oak Park, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
The honest and knowledgeable services provided.
The staff at Pauls automotive are all very experienced and knowledgeable as well as honest.

SK
STEVEN K.
Beverly Hills, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Smog Test
Awesome

CB
CAROL B.
Los Angeles, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Steady customer
I have been taking my car to Paul's for years. Paul and Louis are kind, fair, and honest! It doesn't get better than that!

RR
REUBEN R.
North Hollywood, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Great automotive work
Fast and good job done, would trust them with anything

Verified Customer
Sherman Oaks, CA
Volvo XC60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Paul's is awesome!
Paul's in right in my neighborhood! They are always incredible no matter how small or big my car issue may be. I trust them and know they will make any repair necessary for the best possible price. I would recommend Paul's to everyone!

DD
Danny D.
Glendale, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Danny said they always inform him of what's going on, keep him in the loop and do not belittle him or be rude to him. He knows where the money goes and everything it's for beforehand.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Encino, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Trustworthy Auto Mechanics
I always trust Paul's Auto to do good work and not "steer" me wrong.

IG
IRVIN G.
Sherman Oaks, CA
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Awesome!
Always great service! Paul's keeps my mom's 1998 Saturn in great condition!

GR
Garett R.
Sherman Oaks, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Garret said it was quick, convenient and a job well done.
This review was collected via phone interview by Customer Research Inc.

PM
PATRICK M.
Sherman Oaks, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Oil change and rotated tires, too
They were excellent as always! So nice doing business with them.

BN
BEN N.
Oak Park, CA
Mercedes-Benz GLE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Trustworthy
Trustworthy and very reasonable. Great service. Can always count on them for any job and not feel taken advantage of. And they do quality service.

CW
Caroline W.
Sherman Oaks, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Caroline said she found the staff at this business to be honest, efficient and very helpful. She trusts the staff and she has faith in them.
This review was collected via phone interview by Customer Research Inc.

PM
PATRICK M.
Sherman Oaks, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
excellent as always!!
excellent as always

Displaying 1 Review