Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

304 Reviews

99% Would Recommend
97% Business Response
Latest Review about 19 hours ago

Reviews


GB
Gary B.
Elk Grove Village, IL
Mercedes-Benz 380SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Great staff
I always get great service and all my issues are always solced
Manny from Elk Grove Marathon/ EGM Automotive responded on 09/21/2019

Thank you Gary!!

Manny

HW
Heather W.
Elk Grove Village, IL
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Satisfaction guaranteed.
Friendly, efficient and experienced mechanics, professional management and a fair rate.
ūüėĀ got a laugh when I saw this comment could be anonymous. I am not shy, I will tell everybody.
Manny from Elk Grove Marathon/ EGM Automotive responded on 09/20/2019

Thank you Heather!! 

Manny

MT
Mary Lou T.
Bloomingdale, IL
Cadillac CTS Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Nicest people around
Russ is always so helpful and always explains any other item that might need service
Manny from Elk Grove Marathon/ EGM Automotive responded on 09/20/2019

Thank you Mary Lou!!

Manny

DF
Dan F.
Elk Grove Village, IL
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
Russ and Manny
Russ and Manny make it the best place to go for any auto service.
They are extremely customer service oriented and I have never been disappointed.
Been going there for years
Manny from Elk Grove Marathon/ EGM Automotive responded on 09/19/2019

Thank you Dan for sharing your experience with us! Thank you again for your business and five star review! 

Manny

MA
Marie A.
Chicago, IL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019
Prompt courteous
Communication was amazing, told me exactly what was wrong with detailed pictures. Told me the most it could. OST, but could be less. My vehicle was in & out . Ty Emanuel & your team.
Manny from Elk Grove Marathon/ EGM Automotive responded on 09/19/2019

Thank you Marie for sharing your first time experience with us! I'm glad we were able to get your truck completed quickly. Thank you again for your business! 

Manny

CG
Christine G.
Chicago, IL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019
Great service
They were very accommodating, and provided prompt service and were reasonable in price. They even drove me back to work instead of waiting at the shop!
Manny from Elk Grove Marathon/ EGM Automotive responded on 09/17/2019

Thank you Christine for sharing your first time experience with us! Thank you again for your business and will see you at your next service.  

Manny

Verified Customer
Addison, IL
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019
Reliable
I haven been coming to EGM automotive for about two years now. The staff is great and knowledgeable. I can always count to get their expert advice to help me with any car issues. I highly recommend egm automotive
Manny from Elk Grove Marathon/ EGM Automotive responded on 09/16/2019

Thank you very much for sharing your experience with us and trusting us with your vehicles. Thank you again for your business! 

Manny

BO
Bernie O.
Elk Grove Village, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019
I'm not sure if great is the right word yet. This was my first time bringing my car in for service & I was impressed with the quality of service.
Same as above.
Manny from Elk Grove Marathon/ EGM Automotive responded on 09/16/2019

Thank you Bernie for sharing your first time experience with us. Thank you again for your business and will see you at your next service! 

Manny

JF
Janine F.
Elk Grove Village, IL
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019
Courtious
Trustworthy
Manny from Elk Grove Marathon/ EGM Automotive responded on 09/13/2019

Thank you Janine!! 

Manny

CN
Carla N.
Schaumburg, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019
I trust them !!
They are honest as well as pleasant to deal with.
Manny from Elk Grove Marathon/ EGM Automotive responded on 09/12/2019

Thank you Carla! 

Manny

JC
Joby C.
Chicago, IL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019
Joby's Rav4
really professional, honest and expedient. thank you!!!
Manny from Elk Grove Marathon/ EGM Automotive responded on 09/12/2019

Thank you Joby! 

Manny

HM
Hilda M.
Roselle, IL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019
First time customer.
My first time at this establishment, as AAA towed my car on the weekend due to needing a new altenator. Great communication and friendly service. thank you for helping me get my car fixed right away on Monday.
Manny from Elk Grove Marathon/ EGM Automotive responded on 09/10/2019

Thank you Hilda for sharing your first time experience with us! I'm glad we were able to get your car fixed the same day. Thank you again for your business and we hope to see you again at your next service. 

Manny

EC
Elizabeth C.
Elk Grove Village, IL
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019
Great SERVICE!!
Russ is the best! Love the new diggs! So helpful...the true neighborhood partner....only wish you did repairs too!
Manny from Elk Grove Marathon/ EGM Automotive responded on 09/10/2019

Thank you Elizabeth for the great review! If we had more room we would look into adding that auto body shop dept. Thank you again for your business! 

Manny

SG
Scott G.
Elk Grove Village, IL
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019
Very knowledgeable and very price competitive.
I took my wife’s 2003 trailblazer In for a power steering leek. I did go to a competitor they quoted me a very high price but, meeting with Russ He pulled it in and took a look at it and found out that just a line needs to be replaced. Since then I’ve driven it for more than 30 days with no leaks whatsoever. I would recommend Elk Grove Marathon to all my family and friends.
Manny from Elk Grove Marathon/ EGM Automotive responded on 09/10/2019

Thank you Scott for sharing your experience with us! I'm glad to hear Russ was able to repair your power steering leak at a minimal cost. We always look for ways to save our customers money! Thank you again for your business! 

Manny

JD
Joe D.
Roselle, IL
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019
Great place.
Russ and crew are very helpful and nice. Repairs were done in a few hours. Highly recommended.
Manny from Elk Grove Marathon/ EGM Automotive responded on 09/09/2019

Thank you Joe! 

Manny
Manny from Elk Grove Marathon/ EGM Automotive responded on 09/16/2019

Thank you Joe!

Manny

ES
Edward S.
Elk Grove Village, IL
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019
Marathon Visit
Russ and Manny are the best. I can always count on them to fix my car right the first time. They quote me their best price while still making a little money (it is a business after all). I never feel like I'm being ripped off when I take my car their to get fixed. They even do little things at no charge (ex: I had a light that was going on, and they re-set it so it wouldn't show up anymore).
Manny from Elk Grove Marathon/ EGM Automotive responded on 09/03/2019

Thank you Edward for that great review and sharing your experience with us!  Thank you again for your business! 

Manny

FG
Frank G.
Roselle, IL
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
Beat repair shop in town !
I bring all my cars here and every single time I get great ; dependable service! I will continue to have my cars serviced here
Manny from Elk Grove Marathon/ EGM Automotive responded on 08/29/2019

Thank you Frank for that great review! Thank you again for your business and will see you at your next service! 

Manny

MG
Mike G.
Elk Grove Village, IL
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019
Always a great experience
Thanks again to EGM for excellent service and reasonable pricing.
Manny from Elk Grove Marathon/ EGM Automotive responded on 08/27/2019

Thank you Mike for your business! 

Manny

AF
Anna F.
Lake In The Hills, IL
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019
Great customer service
The team at EGM is reliable. They will be upfront and honest about what is going on with your vehicle. Tell you what you need and don’t need and are committed to finding the cause of what is going on. Russ and his team are great! Bob usually works on my car and he’s determined to fix anything! They do the research and keep you up to date. Thanks EGM!
Manny from Elk Grove Marathon/ EGM Automotive responded on 08/27/2019

Thank you Anna for that great review about our crew and sharing your recent experience with us. Our commitment is to go above and beyond for customers each and every time! Thank you again for your business and for trusting EGM Automotive! 

Manny

DC
Debra C.
Elk Grove Village, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019
I have always had excellent service and fair prices...
Superb automotive shop....great customer service....honest and fair prices.....great quality work....
Manny from Elk Grove Marathon/ EGM Automotive responded on 08/22/2019

Thank you Debra!! 

Manny