Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

185 Reviews

96% Would Recommend
Latest Review 4 days ago

Reviews


RS
RONNY S.
Charlotte, NC
Mercedes-Benz S430
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2019
Great job
On time very friendly

OM
OREDA M.
Charlotte, NC
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019
Customer service was great
The customer service was great and the greeting as soon as you enter was warm and inviting. They diagnosed my car quickly and the repair was complete when they promised.

SG
Stacie G.
Matthews, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Stacie said they didn't have to do anything but the customer service was outstanding.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Mercedes-Benz C350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
All around great experience
Customer service, facility, outstanding work

KE
Kadherine E.
Charlotte, NC
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2019 Category: Service
Kadherine said that Scott was very good and accommodating. She stated that during her repair the business had to replace her axle after replacing her struts. She said overall, she is happy with the service she receives from this facility.
This review was collected via phone interview by Customer Research Inc.

BL
BRIAN L.
Matthews, NC
Audi TT
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/23/2019
Just OK this time...
We've taken our Audi to Dynamic Auto Tune before and have had great service, but this last time was just "OK." Communication was lacking this time around (had to call twice to get updates), the end cost was more than originally quoted, and none of our systems were reset after having the battery disconnected (radio, windows). I also didn't realize the hood was popped when driving home (thank goodness for a latch) and there was debris all along the top of the dash and in the air vents. I hope this is a one-off situation as we've had great service from them before.

SM
Sandy M.
Charlotte, NC
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2019 Category: Service
Sandy said the service just took a little longer.
This review was collected via phone interview by Customer Research Inc.

SR
SAM R.
Charlotte, NC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
Oil / Preventitive Maintenance Check
DAT is always top notch, car is in and out, I value the preventative maintenance recommendations they provide on the invoice, allows you to budget and anticipate what the car will need in the near-term, a concerted effort to ensure your ride, whether it's the latest M-car, or a decade-old daddy wagon you just can part with, is operating it's best. Always fun to see the various cars on-site and in lobby, real deal...staff always working hard, the burden of being good at what you do, ha!

PT
PAUL T.
Charlotte, NC
Audi A8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019
Dynamic Auto Service is more like it
The staff at Dynamic Auto Tune was very eager and helpful. Good guys. I will definitely return , should the need arises. Plus, their waiting room is sick. If I was 15, I'd want to move in and never leave.

LR
Leo R.
North Carolina
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Leo said they give good service.
This review was collected via phone interview by Customer Research Inc.

KC
Ken C.
North Carolina
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Ken said the staff does excellent service.
This review was collected via phone interview by Customer Research Inc.

JS
JON S.
Fort Mill, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019
Great shop
Friendly, helpful, and fair pricing. It’s clear this shop has a passion for the cars they work on.

HM
HECTOR M.
Fort Mill, SC
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
Oil Change
As always Dynamic Auto Tune's customer service is second to none. Gave me an appointment time of 8:30am when the shop opens at 9am. They were on time and did a quick diagnostics on the BMW X3. Could not be nay happier. Thanks Team

Verified Customer
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
Reasonable Prices and focus on long term relationship with the customer
Service prices are far more reasonable than dealer. I was provided with an assessment to help me weigh how much I wanted to spend on my vehicle to keep it running, without and pressure

CW
Chelice W.
Charlotte, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
Awesome Team
I never have to worry about the diagnosis from this team; they know their stuff. I was told about them from a coworker 2 years ago and have been going here every since. Prices are great! I wouldn’t take my vehicle anywhere else for service.

CW
CHELISE W.
Charlotte, NC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
Reasonable prices
Very professional and great service!

MM
Madzhad M.
Charlotte, NC
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Madzhad said he gets great service, the people are awesome and he loves them.
This review was collected via phone interview by Customer Research Inc.

PA
PETERSON A.
Charlotte, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019
Best car service ever
Best car service ever.

Verified Customer
Charlotte, NC
Porsche 911 Carrera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019
Knowledgeable
Great care of exotic vehicles. Very knowledgeable.

ER
ED R.
Charlotte, NC
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
All smiles
The guys at Dynamic Auto Tune are in a great mood and happy.
This must be a great place to work.
They take their work seriously and i had a great experience.
very professional.