Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

945 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.33333/5Overall Rating 4.33333/5Overall Rating 4.33333/5Overall Rating 4.33333/5rating 4.33333
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
99% Would Recommend
Latest Review 8 days ago

Reviews


BL
Bill L.
Wilmington, NC
Ram Pickup
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06/14/2018 Category: Service
Bill said the business did what he asked them to do and the vehicle was ready when he went to pick it up. Greg does a good job.
This review was collected via phone interview by Customer Research Inc.

LT
Liz T.
Wilmington, NC
Ford Flex
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Spoke with Liz's husband. He said the staff are always friendly, honest, and the price is fair.
This review was collected via phone interview by Customer Research Inc.

DB
Dolores B.
Wilmington, NC
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Dolores said she had a very nice visit at the business. She said their service was excellent. She has been with them for several years because they are very respectful, and they go out of their way. She said she gets respect, and good repair work there. Dolores said they are the best, and the staff are very nice people to work with.
This review was collected via phone interview by Customer Research Inc.

DS
Dan S.
Wilmington, NC
Honda Element
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05/31/2018
Great service
Great, honest service.

AR
Alexis R.
Wilmington, NC
Hyundai Accent
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05/31/2018
Made A Believer Out Of Me!!
Got exactly what I needed! Did I say timely and reasonable. Can't ask for more, but got knowledgeable friendly attention included. I like this place. Don't feel like I might be taken advantage of because I'm female.

Trust is huge and The Car Doctor delivers.

YB
Yetta B.
Wilmington, NC
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Yetta said the service was great. The business does good work and they are friendly.
This review was collected via phone interview by Customer Research Inc.

TK
Tom K.
Wilmington, NC
Acura 3.2TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Aptly Named Car Doctor
Greg, who manages the Car Doctor, knows your car well as if it was a person. He gives a good reason for any suggestions he might make. For example, when we dropped the car off for an oil change, we asked they could identify why the car was vibrating at 45 mph. Greg's answer: "We found a nail in your back tire on the driver's side and fixed it. That's probably why the car vibrated. We didn't rotate your tires this time (as they usually do with oil change) because the two front tires are evenly worn but the back tires are newer, so if we moved one up front and moved the front tire on the passenger side to the back, the car would be out of balance. You might want to think about getting a new tire for the back." We did, and had them make the tire they fixed our spare.

MF
Mark F.
Sneads Ferry, NC
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Mark said Greg the front desk person and also Val the technician are very sharp and experienced in what they do. He and his wife are very pleased with their service.
This review was collected via phone interview by Customer Research Inc.

JB
Jack B.
Wilmington, NC
Ford Pickup
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05/19/2018
Honest
These guy are great

They found some money under floor mart
And gave it to me

I forget I had placed there

SC
Shari C.
Wilmington, NC
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
Happycamper
The Car Doctor gets the work done! They keep record of what I need serviced and give me a heads up so I can plan for it.

MS
Melinda S.
Wilmington, NC
Ford Edge
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05/10/2018
Caring for my Ford and Avalon
We wouldn't let anyone else in Wilmington service our cars.
Melinda S.

DH
David H.
Wilmington, NC
Porsche 911
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05/04/2018
Towed in and drove out.
Car Doctor recommended as one of a few places that was competent to work on Porsches. Vehicle had to be towed in after braking down out in city. Problem was attended to right away, much less than i expected, and back on road next day.

TB
Tricia B.
North Carolina
Toyota Venza
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Tricia said the staff did a great job with the service. It is very attentive and has great customer service. The employees know their business and do a really great job at what they do. She was well taken care of. There were no hidden surprises and the prices were fair. She would recommend the business if someone is looking for honesty, quality work and great prices.
This review was collected via phone interview by Customer Research Inc.

ST
Sontino T.
Castle Hayne, NC
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Sontino said the service was really quick. The business is easy to get to and the staff is friendly.
This review was collected via phone interview by Customer Research Inc.

EJ
Ed J.
Wilmington, NC
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018
quick and excellent service
They are always looking out for the customer

JT
James T.
Wilmington, NC
Chevrolet TrailBlazer
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04/30/2018
Taking care of business
val, Greg, and the crew at the Car Doctor take care of my vehicles. They know what I need and are always looking to provide the service you should expect.

SD
Susan D.
Carolina Beach, NC
Toyota MR2 Spyder
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Susan said they are always really friendly and work hard to get her in. They are courteous and do a good job.
This review was collected via phone interview by Customer Research Inc.

EJ
Ed J.
Wilmington, NC
BMW 5 Series
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04/19/2018
Car inspection.
Quick and easy

WT
William [Trip] T.
Wilmington, NC
Chrysler Sebring Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Customer Service & Fair prices !
As always thanks again !

RB
Rodney B.
Wilmington, NC
Mercedes-Benz ML350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Great service and excellent knowledge
Always a good experience at the Car doctor.