Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

973 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.33333/5Overall Rating 4.33333/5Overall Rating 4.33333/5Overall Rating 4.33333/5rating 4.33333
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
99% Would Recommend
Latest Review 15 days ago

Reviews


JC
Joseph C.
Wilmington, NC
Buick Rendezvous
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
Joseph said the business does great work but is a little expensive.
This review was collected via phone interview by Customer Research Inc.

GR
Geoff R.
Wilmington, NC
Subaru Legacy Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Trust
They keep digging until they find the root of the problem. They will not suggest unnecessary work, they want to keep you safe and provide a fair and honest assessment of your specific situation. I trust them they have proven themselves to me again and again

Verified Customer
Wilmington, NC
Chrysler Voyager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
State inspection
Truly professional inspection.

BS
Bob S.
Wilmington, NC
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
Annual Inspection
Made an appointment for annual safety inspection. I was in and out in 15 minutes.

BO
Brandon O.
Wilmington, NC
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Brandon said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Wilmington, NC
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Robert said the repairs were done in a timely manner. He was also really pleased with the service.
This review was collected via phone interview by Customer Research Inc.

DO
Devin O.
Wilmington, NC
BMW 3 Series
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/15/2018 Category: Service
Devin said the employees were very nice. He had to go back, but he was not charged.
This review was collected via phone interview by Customer Research Inc.

HM
Hank M.
Wilmington, NC
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Spoke with Linda. She said the staff at this business always give them excellent service, they go above and beyond. They enjoy doing business with them.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Wilmington, NC
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
David said he has gone there for years.
This review was collected via phone interview by Customer Research Inc.

SW
Shelly W.
Wilmington, NC
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Shelly said she had a great experience. The staff had friendly good service. They were affordable.
This review was collected via phone interview by Customer Research Inc.

TK
Tom K.
Wilmington, NC
Acura 3.2TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Excellent Care
Greg, Jay and their team of mechanics each live up to their name---the Car Doctor. They treat our fifteen-year-old Acura as if were a hand-crafted luxury Maserati--why our beloved vehicle has lasted so long and is still chomping at the bit to go!

WB
Walter B.
North Carolina
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Walter said the staff does good quality work, and he will definitely come back.
This review was collected via phone interview by Customer Research Inc.

MM
Mary M.
Wilmington, NC
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Mary said the staff at the business were nice to deal with, provided great service, and had reasonable prices.
This review was collected via phone interview by Customer Research Inc.

BS
Bruce S.
Wilmington, NC
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Bruce said that the place does good work and is honest.
This review was collected via phone interview by Customer Research Inc.

TN
Travis N.
Richmond, VA
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2018 Category: Service
Travis said the service was pretty good, but he had to wait a little.
This review was collected via phone interview by Customer Research Inc.

WT
William T.
Hallsboro, NC
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
My #1 go to repair shop
For knowledge of repairs and honesty of what to do, Car Doctor cannot be beat. I always know when I take a vehicle there that the repairs that are needed will be made. They do not do guess work, they will keep the car and do intensive trials on it until the actual problem is found. I have had other repair shops that repaired things that were not required, did not fix the problem and cost me extra money. I always know that when my vehicle is returned from them, it will be running as it should.

BS
Bob S.
Wilmington, NC
Plymouth Voyager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Bob said he has done business with them for years. It is standard that they perform whatever they set out to do. He has recommended this facility many times.
This review was collected via phone interview by Customer Research Inc.

BB
Bonnie B.
Wilmington, NC
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2018 Category: Service
Bonnie said she lost 36 hours going back and forth because the problem wasn't diagnosed correctly at first. They said it was the battery, so they replaced the battery. Then she got stranded, so she had the vehicle towed back to this business. It turned out to be the alternator. She has received good service from this business in the past. The staff is very courteous and thorough. She appreciates the good work they do. The waiting area is nice.
This review was collected via phone interview by Customer Research Inc.

SW
Steve W.
Kure Beach, NC
Dodge Grand Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Steve said his wife had an appointment, and Greg was slow in getting her in.
This review was collected via phone interview by Customer Research Inc.

WK
Walter K.
Wilmington, NC
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Spoke with Mary. She said they would go nowhere else. They've taken all of their vehicles there for years.
This review was collected via phone interview by Customer Research Inc.