Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1011 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.33333/5Overall Rating 4.33333/5Overall Rating 4.33333/5Overall Rating 4.33333/5rating 4.33333
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
99% Would Recommend
Latest Review 6 days ago

Reviews


SW
Stephen W.
North Carolina
BMW 750Li
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2019 Category: Service
Stephen said the business provided a professional and nice service. He said the staff kept him informed.
This review was collected via phone interview by Customer Research Inc.

DM
Donna M.
Wilmington, NC
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2019 Category: Service
Donna said the service was great, and she appreciated they included an inspection, but she had been keeping track of her trip mileage, and she was unhappy those numbers got reset.
This review was collected via phone interview by Customer Research Inc.

MP
Meghan P.
Wrightsville Beach, NC
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Meghan said that she is happy with the place, she goes there regularly and the staff are nice people.
This review was collected via phone interview by Customer Research Inc.

RB
Rodney B.
Wilmington, NC
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Excellent work and great value
Did excellent job repairing my a/c

RB
Rodney B.
Wilmington, NC
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Great service and fair prices
Always on time and always accurate quotes for service

KR
Ken R.
Wilmington, NC
Mitsubishi Raider
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019
They got us in & out right away.
As usual, service with a smile! Thx Guys!

GL
George L.
Rocky Point, NC
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
George said he really appreciates the work that was done and the way he's always treated. The owner is always nice and pleasant.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Wilmington, NC
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Complete confidence
I know that I don't have to worry about being sold any service or part that is not necessary. The work is done in a timely manner, and reasonably priced

JG
John G.
Wilmington, NC
GMC Sonoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Follow-up work request
Starter still spinning and not cranking on first try. Knox’s at times, and then cranks. One month after a starter and Battery replacement.
Came in today, 1-31-19 Thursday, and made another follow up appointment fo Monday 2-4-19, 0830am? 2001 GMC SLE SONOMA——-Somethings wrong? JG

WB
Walter B.
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
The Knowledge These People Have, and The Care They Give To Their Customers.
I Have Been To Dealerships, other Private Owned Garages. The Car Doctor Is The Best. Their Mechanics, and Staff Are Second To None. When They Say You Need A Part, Or An Oil Chang You Can Rest Assured That It Does. I Have Been Looking For A Garage Like This For A long Time. Great People.

DH
Doug H.
Hampstead, NC
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Visiting the Car Doctor Inspires Confidence
Recently had my 2003 Chevy Silverado truck serviced at The Car Doctor service center on Oleander. I made an appointment for service and a North Carolina Safety Inspection. When I arrived, Jay, the service manager, greeted me
by name, verified the work I wanted done, and assigned a service technician to take my keys and truck. I know the Car Doctor, Val Boudreau, from his Friday morning interviews, car education sessions, on Tyler Calle's radio show on 980 Waav AM. Val has a personal goal of introducing and educating the general public about vehicle care and maintenance. He talks about vehicles, cars and trucks, from A to Z, anything you want to know. Our conversations, his service technician's attention to details, and their explanations inspire confidence that they accomplished the work competently and thoroughly. When talking or listening to Val, you understand that he is an honorable man, one who says he will do the work, does the work he said he would do and takes pride in making and keeping a good reputation. I recommend The Car Doctor to everyone who has and wants a well cared for vehicle.

RB
Rodney B.
Wilmington, NC
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Good service fair price
Service performed on time and at price quoted

JW
Janice W.
Wilmington, NC
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
I trust Val and The Car Doctor
Excellent, reliable service

BF
Billy F.
Wilmington, NC
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Fast service, friendly. Helpful
Got the 06 back. Drives so good, going to keep it & not sell, 03 doing good, got to keep it. It's the doggie truck..
Thanks for you for serving us so quickly.
We always recommend you to our friends

JB
Jack B.
Wilmington, NC
Ford Escape
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/17/2019
Ford pick up truck
Brought my ford 250 in for estimate

Evaporator coil to be replaced an gas gauge fived

Estimate was 800 higher than shop down the street

I would have them give estimate on further work

DR
Denise R.
Wilmington, NC
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Denise said she likes their service and staff.
This review was collected via phone interview by Customer Research Inc.

DB
Dolores B.
Wilmington, NC
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Dolores said her daughter drives all the way from Virginia to get her vehicle serviced at this facility. She also tells everyone to go to this facility instead of going anywhere else.
This review was collected via phone interview by Customer Research Inc.

JB
Joel B.
Wilmington, NC
Chevrolet S10 Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/14/2018 Category: Service
Joel said some things were missed. The staff members at this business were good guys and friendly people, but they just made a mistake and he stated he felt it was average service.
This review was collected via phone interview by Customer Research Inc.

LW
Luke W.
Wilmington, NC
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Luke said the business was excellent.
This review was collected via phone interview by Customer Research Inc.

DO
Devin O.
Wilmington, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Devin said the business did a good job.
This review was collected via phone interview by Customer Research Inc.