Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

1054 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago

Reviews


MK
Marianne K.
Middleton, WI
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Honest Service, Fair Prices
Honest service, if something doesn’t need fixing immediately, they will guide as to when repairs need to be made. Meticulous about researching car manufacturers’ guidelines. Highly recommend!

Verified Customer
Madison, WI
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Quality work - Fair price
easy in - easy out - nice people - quality work - fair price.

Verified Customer
Middleton, WI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019
friendly, informative, completed repair timely.
Friendly, informative, completed repair timely.

CS
Chris S.
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Great service. Very thorough.
The team at Wrench does a really great job. They are willing to take the time to explain the necessary repairs to my car in a manner that I can understand. Great value!

MS
Marcy S.
Madison, WI
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Excellent people!
Every time I talk to the people at wrench I am more and more impressed! They are fair, honest, and trustworthy. What more could you want? I recommend them to anyone that will listen! Thank you wrench for all you do!

KC
Kevin C.
Madison, WI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Routine service
As usual Ben and the crew took care of me with no issues.

JB
Jeannine B.
Middleton, WI
Ford Transit Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
Amazing service in a last minut pinch
Wrench auto service not only got us in for next day service but they fixed our van and made it possible to attend a family funeral, without needing to spend $500 on a rental car. They were kind, professional, and went above and beyond. We will definitely be going back!

RD
Russ D.
Madison, WI
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Always reliable!
Ben is always professional. Team does a great job and they are practical with their recommended repairs. Great work Wrench team!!

DA
Dave A.
Middleton, WI
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
Prius 12 V Battery
Excellent Knowledge, Excellent Sevice

AB
Anna B.
Johnson Creek, WI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Great service
I was referred by a friend and had excellent service. They were very helpful, specific about what was going on, and got my car fixed super fast!

SR
Sue R.
Middleton, WI
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Sue said the business knows what's wrong with her vehicle right away. They fixed it and any problem she has, they take care of it. She trusts their work and they are reliable. She stated she feels they make her comfortable.
This review was collected via phone interview by Customer Research Inc.

SM
Stuart M.
Middleton, WI
Toyota FJ Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
I’ll be back...
Great service, knowledgeable staff & fair prices.

Had two different vehicles there and no complaints with their service.

Will be a repeat customer!

Stu

Verified Customer
Verona, WI
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Friendly and Knowledgable
They do great work and in a timely fashion. They always let new know what repairs or maintenance I should consider in the near future to help get the most out of my vehicle. They don't push those repairs on you like other places but rather act as a consultant and explain why the repair or maintenance is recommended.

BG
Brian G.
Waunakee, WI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Truck repair
Delivered faster than promised and the loaner makes it so convenient to be able to drop and go.

CB
Chantel B.
Blanchardville, WI
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Amazing service and great people!
These guys are simply the best! Friendly, timely service and quality work. They really care about you and your car!

JW
Jeff W.
Middleton, WI
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Great Servive knowledge people
Every time I come into the shop it's always a pleasurable experience the owner and staff are very knowledgeable and very accurate when it comes to my vehicle and my wife's vehicle....i would not trust just anybody as I have had many bad experiences elsewhere.. over 4 years and going strong....

MK
Marianne K.
Middleton, WI
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Great local auto mechanics
Great local auto mechanic shop. Fair prices, quick turnaround, free loaners, honest assessment. I have been using this shop for about four years, they came recommended from a family member that knows a lot more about cars then I do, but didn’t have time to do his own repairs or own the equipment., he used them for years. This is a much better experience for routine service and major repairs then a dealership or other repair shops.

SB
Shane B.
Madison, WI
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Great Service, as Usual
I'm a longtime customer of Wrench Auto and have been 100% happy with every visit. These guys are the best at what they do.

CP
Chris P.
Madison, WI
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Fast analysis and repair time!
Took my car in to get the heat fixed, were able to diagnose it in under a couple hours and have it fixed as soon as they got the parts

BG
Brian G.
Middleton, WI
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Respond quickly to address the customer’s needs
Solution focused service from the start. Whether it’s providing a loaner vehicle or making special arrangements to get the parts needed to get the job done quickly.