Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

733 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


BC
Bill C.
Bedford, NH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2018
work revue
excellent explanation of work provided
Ian P., Marketing Director from Bob and Sons Automotive Inc responded on 01/15/2019

Bill,

Thank you for the positive review. We strive to educate and inform our customers on any and all work we provide them with.

Ian Poirier
Marketing Director
603-623-9295

JS
Jared S.
Hooksett, NH
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Still Receiving Great Service.
I had some routine work done in my car, but also asked to have a recurring problem looked at that I have been mentioning to the dealership and getting nowhere with. They did the normal maintenance, but we're also able to find out the root cause of my other issue was, which ended up being a serious problem. But there were able to get that fixed as well and get my on my way very quickly. I'm always pleased with the service and expertise here. I haven't had an issue yet there weren't able to diagnose or fix.
Ian P., Marketing Director from Bob and Sons Automotive Inc responded on 01/15/2019

Jared, I am happy to hear we were able to service your vehicle's maintenance needs and solve a recurring problem. 

Ian Poirier
Marketing Director
603-623-9295

DM
Deanna M.
Manchester, NH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
good honest service along with fair prices.
good honest service along with fair prices.
Ron P. from Bob and Sons Automotive Inc responded on 12/19/2018

Deanna, Thank you for the positive review.  We appreciate you allowing us to service your CRV.


GC
Gerry C.
Manchester, NH
Dodge Dart
Verified Customer
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11/13/2018
your honesty
i appreciate the recommendations you offer me when i come in for service.
Ron P. from Bob and Sons Automotive Inc responded on 12/19/2018

Gerry,  Thank you for the kind words about our business. Honesty has been one of the cornerstones of our business since we began 54 years ago.


RC
Richard C.
Hooksett, NH
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Awesome as usual!
I have been a client of Bob and Sons for the past four years and wanted to share my experience on 11/2/18. The warm and professional welcome given by Rob when I walked in really sets the stage for the service that follows. Rob was well prepared for my scheduled appointment and had the loaner vehicle ready upon my arrival. When my service was completed, Rob called to let me know my 2018 Ford F-150 ready. The checkout process was smooth and shop manager Ian Poirier came out to tell me about the work they performed. I highly recommend this family owned shop for all your automotive needs. Bob and Sons is truly the Premere auto shop in Manchester.
Dicky Caplette
Gallant Insurance Account Executive
Ian P., Marketing Director from Bob and Sons Automotive Inc responded on 11/05/2018

Dicky,

Thank you for the positive experience review of your last visit. We strive to provide excellent service for you and your Ford F-150.

Ian Poirier
Marketing Director
603-623-9295

Verified Customer
Manchester, NH
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Everything worked out fine.
I was satisfied with the work done on my car today at Bob and Son's. Thank you!

LD
Lorraine D.
Manchester, NH
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Lorraine said the business keeps her vehicle in tip top shape.
This review was collected via phone interview by Customer Research Inc.

PN
Peter N.
Manchester, NH
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Peter said the mechanic was fast and efficient and everyone was really nice.
This review was collected via phone interview by Customer Research Inc.
Ian P., Marketing Director from Bob and Sons Automotive Inc responded on 10/30/2018

Thank you for the feedback and kind review

Ian Poirier
Marketing Director
603-623-9295

GG
Gary G.
Weare, NH
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Spoke with Collette. She said the business has quick response. They get right down to business, with no fooling around.
This review was collected via phone interview by Customer Research Inc.

KS
Keith S.
Manchester, NH
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Keith said the business is very prompt and personable. They get to the bottom of problems quickly and do good work. Everyone there is very honest and he is pleased.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Manchester, NH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Great Inspection
Love the digital report with detail pictures. Definitely great place to do pre-purchase inspections!
Ian P., Marketing Director from Bob and Sons Automotive Inc responded on 10/22/2018

Mike we are happy to hear that we excelled at providing you with superior service.

Ian Poirier
Marketing Director
603-623-9295

DD
Doris D.
Manchester, NH
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
A family owned business that treats you like family.
Where else can you have your car repaired and they give you a FREE loaner car so you don't have to miss work. Always thorough and honest about the repairs needed to keep your car on the road. My car has 192,000 miles and I commute to Dover NH for work. I'm hoping to reach Bob and Sons 300,000 mile club and with them servicing my car I have no doubt I will.
Ian P., Marketing Director from Bob and Sons Automotive Inc responded on 10/17/2018

Doris,

Thank you for the positive words about our business. We are continually striving to find ways to add value to our services.  We enjoy working on your Hyundai and hope to continue to have the opportunity to do so.

Ian Poirier
Marketing Director
603-623-9295

BB
Bob B.
Green Cove Springs, FL
Saturn Outlook
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Customer service
Very good customer service very knowledgeable staff work is done clean and they explain everything to you
Ian P., Marketing Director from Bob and Sons Automotive Inc responded on 10/22/2018

Bob, we are happy your Bob & Sons experience was positive. 

Ian Poirier
Marketing Director
603-623-9295

PC
Pauline C.
Manchester, NH
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Pauline said the service was good.
This review was collected via phone interview by Customer Research Inc.

RH
Rick H.
Manchester, NH
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Rick said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CM
Carolyn M.
Goffstown, NH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Carolyn said they are punctual, courteous and very on top of things.
This review was collected via phone interview by Customer Research Inc.

WA
Walter A.
Manchester, NH
Chevrolet Prizm
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Walter said the business was excellent. They are reasonable. They always do what needs to be done to his vehicle.
This review was collected via phone interview by Customer Research Inc.

EM
Eileen M.
Concord, NH
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09/28/2018
Great for an Inspection
Made it super easy to get my car inspected. A thorough report following inspection.

AS
Ashish S.
Manchester, NH
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Perfect customer satisfaction.
Family business with great customer service and exceptional work done.

BC
Bill C.
Bedford, NH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
understanding repairs
Quality work that can be trusted

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