Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

717 Reviews

99% Would Recommend
Latest Review about 23 hours ago

Reviews


Verified Customer
Manchester, NH
Toyota Corolla
Verified
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10/18/2018
Great Inspection
Love the digital report with detail pictures. Definitely great place to do pre-purchase inspections!

DD
Doris D.
Manchester, NH
Hyundai Accent
Verified
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10/14/2018
A family owned business that treats you like family.
Where else can you have your car repaired and they give you a FREE loaner car so you don't have to miss work. Always thorough and honest about the repairs needed to keep your car on the road. My car has 192,000 miles and I commute to Dover NH for work. I'm hoping to reach Bob and Sons 300,000 mile club and with them servicing my car I have no doubt I will.
Ian P., Marketing Director from Bob and Sons Automotive Inc responded on 10/17/2018

Doris,

Thank you for the positive words about our business. We are continually striving to find ways to add value to our services.  We enjoy working on your Hyundai and hope to continue to have the opportunity to do so.

Ian Poirier
Marketing Director
603-623-9295

BB
Bob B.
Green Cove Springs, FL
Saturn Outlook
Verified
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10/11/2018
Customer service
Very good customer service very knowledgeable staff work is done clean and they explain everything to you

WA
Walter A.
Manchester, NH
Chevrolet Prizm
Verified
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09/29/2018 Category: Service
Walter said the business was excellent. They are reasonable. They always do what needs to be done to his vehicle.
This review was collected via phone interview by Customer Research Inc.

EM
Eileen M.
Concord, NH
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09/28/2018
Great for an Inspection
Made it super easy to get my car inspected. A thorough report following inspection.

AS
Ashish S.
Manchester, NH
Ford Mustang
Verified
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09/27/2018
Perfect customer satisfaction.
Family business with great customer service and exceptional work done.

BC
Bill C.
Bedford, NH
Toyota Camry
Verified
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09/24/2018
understanding repairs
Quality work that can be trusted

SP
Sheryl P.
Derry, NH
Dodge Journey
Verified
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09/24/2018
An outstanding experience!
Probably the best vehicle service experience I have ever had. I very much appreciated the care & concern expressed during all contacts with Bob & Sons. My vehicle had an ongoing issue for almost 2 years and your staff was able to resolve it! They not only requested all information/records regarding prior service to the vehicle, but actually took the time to listen to me and to review the documents I provided!! I was contacted and kept fully informed throughout the diagnosis/repair process and after years of frustration felt I FINALLY found an honest answer & solution (thank you Dennis). This is exactly how auto service SHOULD BE.

TD
Tyron D.
Manchester, NH
BMW 3 Series
Verified
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09/24/2018 Category: Service
Tyron said that he would highly recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PF
Pierre F.
Manchester, NH
Ford Fusion
Verified
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09/22/2018
Great job
Diagnosed and fixed the problem with my brakes. Great job as always!

JH
Jeanette H.
Manchester, NH
Mazda CX-5
Verified
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09/22/2018
Very professional
We've been bringing our cars here for a few years now and we have always been extremely satisfied. They let us know what's going on every step of the way. There have never been any surprises. We wouldn't go to anyone else.

AC
Aiden C.
Chester, NH
Acura 3.2TL
Verified
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09/19/2018 Category: Service
Aiden said they are just way quicker than any normal mechanic.
This review was collected via phone interview by Customer Research Inc.

TT
Tom T.
Saco, ME
Cadillac ATS
Verified
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08/27/2018 Category: Service
Tom said the business is really great. The customer service is very nice.
This review was collected via phone interview by Customer Research Inc.

DT
Diane T.
Goffstown, NH
Toyota Camry
Verified
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08/22/2018 Category: Service
Diane said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

LH
Louis H.
Manchester, NH
Ford Fusion
Verified
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08/16/2018 Category: Service
Louis said all was good at this business. He recommends them.
This review was collected via phone interview by Customer Research Inc.

DB
Donna B.
Newbury, NH
Lexus RX 350
Verified
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08/15/2018
Special people
Create a good experience that puts the word “ mechanic”back in service to mean service to be trusted

DS
Doris S.
Manchester, NH
Hyundai Accent
Verified
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08/14/2018 Category: Service
Doris said they are always very honest and they get the work done.
This review was collected via phone interview by Customer Research Inc.

EB
Eleanor B.
Manchester, NH
Subaru Forester (Natl)
Verified
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08/09/2018 Category: Service
Eleanor said the staff is fantastic.
This review was collected via phone interview by Customer Research Inc.

RC
Richard C.
Hooksett, NH
Toyota Highlander
Verified
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07/28/2018
3 For 3 Bob and Son's Have Done It Again!
Once again Ian and his staff at Bob and Son's have outdone themselves! Outstanding customer service from the moment I walked in the door to the complete explanation of what services were performed and what services I will need in the future. This is the third consecutive Friday in which I had one of my vehicles serviced for oil changes and inspection stickers. From the warm greeting, the digital report of services performed and the courtesy vehicles which was provided so I could continue on with my work day, another Home Run at Bob and Son's. If you looking to support local business owners and receive top quality service in return, look no further than Bob and Son's.
Dicky Caplette

KH
Keesha H.
Manchester, NH
Honda CR-V
Verified
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07/27/2018 Category: Service
Keesha said they are personable and professional.
This review was collected via phone interview by Customer Research Inc.