Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

1279 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


GD
Gary D.
Middleboro, MA
Hyundai Accent
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/06/2015
Wonderful greeting/Lousy billing practice
I have brought my vehicle to your business a few times. I guess you could refer to me as a returning customer. I have always been treated in a warm and pleasant manner by your receptionist. This last time I brought my vehicle in with more than 3 problems. Only one was taken care of and the others put on hold for specific reasons. The completed exhaust system issue wound up costing over $900. I took this bill and looked up the cost of these items online and found the exact same suggested retail price as I was charged by your dealership. There actual retail price was $400 less than yours. I can understand charging the customer for the delivery fee but when you disrespect your customers so much that you will over charge for parts then you truly don't deserve customers. For the price I paid for those parts they should be gold plated.

BP
Brian P.
Middleborough, MA
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/22/2014
TOTAL RIP OFF
These people putting good reviews have to be on drugs or fake reviews. They charge 3x what the parts really cost and the rates are flat out insane. Totally a car jacking experience. DO NOT GO HERE
Scott D. from A & A Automotive responded on 10/23/2014

Brian,
 We are dissapointed to hear that you are not happy with our service. Could you please give us a call so we can discuss this matter and the vehicle in question. 508-947-4472. Please ask to speak with Scott or Andrew.
Thank you.


JM
John M.
Middleboro, MA
Nissan Altima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/21/2016 Category: Service
John said this business provided great service but the estimate that they told him about never came.
This review was collected via phone interview by Customer Research Inc.

JM
Joshua M.
Middleboro, MA
Chevrolet Silverado 2500 HD
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/07/2016 Category: Service
Joshua said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

KV
Kayla V.
Middleboro, MA
Jeep Grand Cherokee
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/05/2016 Category: Service
Kayla said she paid $715 for a variety of issues to be resolved but this business only completed part of the work she expected to have done.
This review was collected via phone interview by Customer Research Inc.

AL
Arthur L.
Middleboro, MA
Buick LaCrosse
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/21/2015
radiator flush..recent 1/16/15
Since flush, unable to experience other than mild interior heat at max setting, after traveling several ~25 mile dist @ ~60-70mph. additionaally, after temp gage reaches "normal" OpRng abruptly & sporadically get cold inside air flow for brief
spurts; strange! comment does not reflect prior work done at A&A. Suggestions?

DD
Daniel D.
Middleborough, MA
Dodge Dakota
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/15/2014
Full service Oil Change?
Overall it was a good experience, with the full service oil change the reciept states that the interior of the vehicle is supposed to get vacuumed. My vehicle didn't get that service, if I pay for full service I expect Full service. Thank you

DG
David G.
Taunton, MA
Honda Accord
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/22/2013 Category: Service
David said the work was not done to his expectations and he would not recommend this business.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Middleboro, MA
Chevrolet Malibu
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/16/2013 Category: Service
David said he was a little disappointed they didn't check his antifreeze after completing a major service on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Scott D. from A & A Automotive responded on 01/18/2013
Called David to follow up on his concern. He stated he had added 1 quart of antifreeze the next day. We explained we had installed new antifreeze after replacing intake manifold gaskets, the level was correct when he picked it up and after the vehicle cooled down overnight it may have displaced some air in the system and taken in coolant from the reservoir. David stated it made sense to him after the explaination and thanked us for a good job.

BH
Beth Lyn H.
Lakeville, MA
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2019
great service
My first time here, walked in looking for a oil change they were able to get me in within the hour with great friendly service.

Verified Customer
Lakeville, MA
Toyota Matrix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/19/2019
A & A Automotive
Great, friendly service. Wish you did oil changes on Saturdays again.

JE
John E.
Middleboro, MA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2018 Category: Service
John said he thought it was too cold there. He would recommend the place for service.
This review was collected via phone interview by Customer Research Inc.

DS
Deborah S.
Middleboro, MA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018
Good job!!
Honest and good work

MS
Mary S.
Middleboro, MA
Mercury Grand Marquis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018 Category: Service
Mary said the staff does a good job.
This review was collected via phone interview by Customer Research Inc.

JS
Joseph S.
East Taunton, MA
Ram 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018
Recently had service completed
This shop was completely professional and went above and beyond to fix the issues I had with my Ram 1500. They took the vehicle kept me informed and were able to not only fix the issues I had but also had the recalls addressed. I would highly recommend this shop and will be using them in the future.

RH
Robert H.
Middleboro, MA
Scion iA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018
Good service.
They do a good job on changing the oil and rotating the tires. They get it done when they say it’s going to be done. I just wish they would apply the rebate before calculating sales tax it amounts to a $14 rebate not a $15 rebate the way it’s done.

RS
Robert S.
Middleboro, MA
GMC Sierra 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2018
Truck inspection
Good experience quick and easy as I was in a hurry

BD
Bill D.
Quincy, MA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Bill said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JS
Justin S.
Middleboro, MA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2018 Category: Service
Justin said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

MT
Marc T.
Lakeville, MA
Nissan Pathfinder
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2018
Quick service
I was in and out for my sticker really quickly.