Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

1280 Reviews

100% Would Recommend
Latest Review about 12 hours ago

Reviews


SS
Sandra S.
Lakeville, MA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
Customer service
I got a blow out squeezing me in in there crazy day short handed father son got ut down thank you

IS
Irene S.
Middleboro, MA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Quality work!
Always dependable, quality work at a reasonable price. I recommend them 100%.

KV
Kayla V.
Middleboro, MA
Jeep Grand Cherokee
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/05/2016 Category: Service
Kayla said she paid $715 for a variety of issues to be resolved but this business only completed part of the work she expected to have done.
This review was collected via phone interview by Customer Research Inc.

GD
Gary D.
Middleboro, MA
Hyundai Accent
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/06/2015
Wonderful greeting/Lousy billing practice
I have brought my vehicle to your business a few times. I guess you could refer to me as a returning customer. I have always been treated in a warm and pleasant manner by your receptionist. This last time I brought my vehicle in with more than 3 problems. Only one was taken care of and the others put on hold for specific reasons. The completed exhaust system issue wound up costing over $900. I took this bill and looked up the cost of these items online and found the exact same suggested retail price as I was charged by your dealership. There actual retail price was $400 less than yours. I can understand charging the customer for the delivery fee but when you disrespect your customers so much that you will over charge for parts then you truly don't deserve customers. For the price I paid for those parts they should be gold plated.

BP
Brian P.
Middleborough, MA
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/22/2014
TOTAL RIP OFF
These people putting good reviews have to be on drugs or fake reviews. They charge 3x what the parts really cost and the rates are flat out insane. Totally a car jacking experience. DO NOT GO HERE
Scott D. from A & A Automotive responded on 10/23/2014

Brian,
 We are dissapointed to hear that you are not happy with our service. Could you please give us a call so we can discuss this matter and the vehicle in question. 508-947-4472. Please ask to speak with Scott or Andrew.
Thank you.


DG
David G.
Taunton, MA
Honda Accord
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/22/2013 Category: Service
David said the work was not done to his expectations and he would not recommend this business.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lakeville, MA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
They are a business you can trust
I was in for a few times with the same problem. Instead of just replacing the part, they tried a few things first to test out. They could have just charged me for the part and I would have not known . They thoroughly explain everything when you pick up your vehicle. Excellent service .

Verified Customer
Lakeville, MA
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019
Great work
A&A again proves their great service and customer interaction. From the repair diagnosis to their recommendations, the service process is always hassle free and value added.

LP
Len P.
Mashpee, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019
Fast, friendly service
Competent service, friendly honest advice. Excellent mechanics!

SM
Susan M.
Rochester, MA
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
Five Star Review
Well established, family owned and operated, excellent customer service, consistent good all around service.

WK
William K.
Lakeville, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
You can count on A&A Auto
Honest, knowledgeable, customer oriented, reliable. Hard to find any business with such high standards.

BH
Beth Lyn H.
Lakeville, MA
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2019
great service
My first time here, walked in looking for a oil change they were able to get me in within the hour with great friendly service.

RL
Rose L.
Middleboro, MA
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
Service
Very polite and accommodating! Would recommend AA Automotive

Verified Customer
Rochester, MA
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019
Excellent customer service.
They are always great to deal with.

DB
Dan B.
Rochester, MA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Dan said the employees were honest. They were helpful. They were generous with his service. They were not over bearing. They informed him of other possible service repairs.
This review was collected via phone interview by Customer Research Inc.

RC
Raymond C.
Middleboro, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Car Inspection
Brought family vehicle in for May inspection. As always, Diane efficiently set up necessary paper work and began procedure. The knowledgeable technicians performed their assignments and returned car with tasks done and required paper work in place. Have great confidence in the team at A & A Automotive. Scott and his team had carried out necessary maintenance so automobile successfully passed inspection . Once again job well done by a great staff of professionals.

KH
Kathleen H.
Berkley, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Only mechanics we will use
We have been patrons of A&A for over 20 years. The service and skills that the provide are paramount. I would never consider finding another company to service our vehicles. We are happy to travel through multiple towns with multiple service options to go to A&A.

MD
Mary Lou D.
Lakeville, MA
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
A+ Service
A+ Service

RM
Ruth M.
Lakeville, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
Excellent work!
I am always extremely happy with the service at A & A Automotive. The staff are friendly, knowledgeable, and helpful. I highly recommend this business!

AB
April B.
Middleboro, MA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019
Always excellent service
These guys are knowledgeable,fair and super nice! Wouldn't go anywhere else,!!!