Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

580 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JS
Jeff S.
Coventry, CT
Volkswagen Routan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Jeff said they were very accommodating.
This review was collected via phone interview by Customer Research Inc.

BJ
Brian J.
Andover, CT
Toyota Tundra 2WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Brian said the customer service at this business was really good. The staff were very pleasant and friendly.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 08/14/2018

Good morning Brian always a pleasure,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

AS
Anthony S.
Bolton, CT
Chevrolet Silverado SS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Anthony said his wife was very happy with her experience bringing her vehicle in. The staff have always treated him very well, which keeps him coming back. Whenever someone is looking for a recommendation, the business is the first place he thinks of for service.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 08/08/2018

Good moring 

Please let us know how we can make your experience a 5 star

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

MM
MELANIE M.
Manchester, CT
Chevrolet Monte Carlo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
Great Service
My car was so loud, brought it in at 8am and by two it was so quiet I didn't even think it was running lol. Professional and courteous service, highly recommend Bolton Motors.
Ed C., General Manager from Bolton Motors responded on 08/07/2018

Good Aternoon Melanie 

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

WC
William C.
Coventry, CT
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
William said they do the job they are supposed to do.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 08/07/2018

Good morning William,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

HB
Henry B.
Coventry, CT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Henry said that the staff at this business are very personable people.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 07/31/2018

Good morning Henry,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

LT
LEONARD T.
Coventry, CT
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
Vehicle Emissions inspection
I scheduled an appointment and Bolton Motors took me on time , and completed the inspection in about 10 minutes. I was impressed with this service.
Ed C., General Manager from Bolton Motors responded on 07/27/2018

Good morning,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

CS
Charles S.
Bolton, CT
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Charles said he always gets good service.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 07/28/2018

Good morning Charles,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

AG
Arlene G.
Bolton, CT
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Spoke with Jane. She said, this business is very convenient.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 07/21/2018

Good morning Arlene,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

DG
Donna G.
Bolton, CT
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Donna said the business was very friendly, very accommodating, they were trustworthy and they got her in right away for service.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 07/16/2018

Good morning Donna

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

IK
Irene K.
Bolton, CT
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Irene said the business did good quality work on her vehicle.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 07/06/2018

Good morning irene,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

CH
Charlotte H.
Bolton, CT
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Charlotte said the business did great work on her vehicle.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 07/06/2018

Good morning Charlotte,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

JD
John D.
Bolton, CT
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
John said that he has been a customer for over a decade.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 06/25/2018

GOOD MORNING JOHN,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

MS
Michael S.
Putnam, CT
Nissan Rogue Select
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Michael said he went in for a quick emissions test.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 06/20/2018

Good morning

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

WC
William C.
Bolton, CT
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
William said everything went smoothly and he's happy.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 06/20/2018

Good morning Bill,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

RD
Robert D.
Coventry, CT
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Robert said that he uses the facility because of their service and the results that he gets there.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 06/20/2018

Good morning Robert,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

MK
Marie K.
Hebron, CT
Volkswagen Jetta Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2018 Category: Service
Marie said the staff was very good and nice and they were good people to deal with.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 06/13/2018

Good afternoon Marie,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

JC
Joan C.
Bolton, CT
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Joan said the service is always excellent and the staff is courteous and prompt.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 06/08/2018

Good morning Joan,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

LD
Larry D.
Coventry, CT
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Bring your vehicles here for service. Yes, BMWs too!
I have been using the services of Bolton Motors on and off for many years. The current lineup of management and techs is excellent. Example: one of my vehicles is a problematic and somewhat rare BMW (aren't all BMWs problematic?), a 2006 530XIT Sport Wagon. It has many issues that both the dealer and a specialty shop could not fix. But Ed and his crew did. And at a price far below the others (who charged fully for their unsuccessful repairs). And they stand behind their work.
So, now I bring all my automotive maintenance and repairs to Ed. It's a matter of trust, and that's an increasingly rare thing. Bottom line: do not hesitate to come here, even with your exotic import. They can do it just fine. And it's local!
Ed C., General Manager from Bolton Motors responded on 06/02/2018

Good morning Larry,

Its always a pleasure   to talk with with you and help you get your vehicles serviced and get them ready for the road ahead

 

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

BM
BOB M.
Manchester, CT
Lexus GS 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2018
Honesty. Accessibility
We trust ED and Natalie and the technicians always there for us It's nice to do business with people who treat us like we are part of the Bolton motors family.
Bob M
Ed C., General Manager from Bolton Motors responded on 05/30/2018

Good morning Bob,

We do consider you and your wife as family.

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

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