Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

620 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Manchester, CT
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018
Nice and quick
Quick service and friendly staff makes Bolton motors an easy way to do your emission tests

RD
RICHARD D.
Manchester, CT
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Emissions test
I did not have an appointment, but was given a time for the afternoon which worked well for me.
The personnel are very courteous, and the workmanship and care of my vehicle was excellent.
There is a comfortable and warm waiting area during the chilly weather in December.
I highly recommend Bolton Motors as a dependable service station.
Jan D.

PS
PAUL S.
Vernon Rockville, CT
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
Z 28 Camaro
Another exceptional experience thanks to Ed and his team!

Paul
Ed C., General Manager from Bolton Motors responded on 12/04/2018

Good morning Paul always a pleasure!

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

DD
DAVID D.
Bolton, CT
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
Fine work on short notice.
Checked with my son in law and he stated that the work you did was well Paid correctly with all the parts and Labor. I usually rely on his judgement so I am happy.
Ed C., General Manager from Bolton Motors responded on 12/04/2018

GOOD MORNING

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

CF
CLAIRE F.
Bolton, CT
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Emissions test
Great experience. Got me in and out quickly. No appt was necessary.
Ed C., General Manager from Bolton Motors responded on 12/04/2018

Good morning,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

AK
ALEX K.
Manchester, CT
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Highly Recomended
It is always a pleasure to have a car serviced at Bolton Motors. The personnel is very polite and the job - what is the most important thing - is ALWAYS done at the highest standards, would it be oil change or break inspection and/or replacement. A bit pricey for my budget, but 200% sure that the job done perfectly and i am safe on the road!
Ed C., General Manager from Bolton Motors responded on 11/15/2018

Good morning Alex,

always a pleasure to deal with your wife and yourself,
when your wife came in to take care of brakes we did complete front brake job for less than our original estimate. we always will do what we can for our gueast and thank you for your business.

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

SM
Samuel M.
Vernon Rockville, CT
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Samuel said the business was very informative.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 11/09/2018

Good morning,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

IH
Irene H.
Coventry, CT
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Spoke with Irene's son. He said that the emissions test was fine. The business is close by and if he needs anything done, he will go there.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 11/09/2018

Good morning,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

ZH
Zach H.
Vernon Rockville, CT
Volvo S70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Zach said they did everything quickly and relatively economically.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 11/09/2018

Good morning Zach

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

SC
Sidney C.
Manchester, CT
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Sidney said he had his son bring the vehicle in to be inspected. He said he likes them. They are prompt and they do good work. They have always treated him well.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 11/09/2018

Good morning Sidney,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

Verified Customer
Vernon Rockville, CT
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
2006 Acura TL
Enjoy the friendliness of the staff and good service
Ed C., General Manager from Bolton Motors responded on 11/05/2018

Good morning Terri,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

AM
Andy M.
Bolton, CT
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Andy said the service was good. It was fine, uneventful.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 11/05/2018

Good morning Andy

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

IK
Irene K.
Bolton, CT
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Irene said the staff is very fair and honest.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 11/05/2018

Good morning Irene,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

TM
Thomas M.
Manchester, CT
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2018 Category: Service
Thomas said he will recommend this facility.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 11/05/2018

Good morning Tom always a pleasure

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

CP
CHASE P.
Manchester, CT
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Serpentine Belt replacement
Bolton motor’s technician notice that my serpentine belt was on the way out while doing my oil change. I had noticed that the truck would make a squeal here and there and really bad on some days. They replace the belt within a hour which I thought would take all day. Good thing there honest, reliable, good technicians, and fast service. Thank you Bolton motors for keeping me safe and off the side of the road .
Ed C., General Manager from Bolton Motors responded on 10/22/2018

Good morning Chase,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

JK
Jack K.
Connecticut
Saab 9000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Jack said they did a great job.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 10/29/2018

Good Morning Jack,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

LW
Lyndon W.
Coventry, CT
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Lyndon said the business gave him a good experience. They always come through for him and he wants them to keep doing a good job.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 10/29/2018

Good morning 

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

JJ
Janusz J.
Andover, CT
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Janusz said he hasn't had any problems with this business.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 10/29/2018

Good morning Janusz,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

PS
PAUL S.
Vernon Rockville, CT
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Camaro and Tahoe
Ed and his team is the reason I keep coming back. They always exercise integrity, dependability, technical knowledge and overall great customer service. Thank you

Paul
Ed C., General Manager from Bolton Motors responded on 10/22/2018

Good morning Paul,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

HL
HELEN L.
Manchester, CT
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Trust
Ed work with me and bought me a few more years from my explorer
Ed C., General Manager from Bolton Motors responded on 10/09/2018

Good norning Helen,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

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