Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

115 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


BS
Bob S.
Manchester, NH
Volkswagen Routan
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/20/2018 Category: Service
Bob said he brought his vehicle to the place for work. It was not fixed and he had to return so they could do the whole job over again. He will not be back.
This review was collected via phone interview by Customer Research Inc.

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Stephan C.
Manchester, NH
Toyota Corolla
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/07/2019 Category: Service
Stephan said the employees did not communicate. The service bill was hefty.
This review was collected via phone interview by Customer Research Inc.

BT
Ben T.
Manchester, NH
Jeep Wrangler
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/03/2018 Category: Service
Ben said he waited for 2 hours on the side of the highway for the tow driver to come help him, and he didn't arrive until 11PM. When he got there, the driver didn't speak much English, so the language barrier created problems with the method of payment. The driver demanded that he pay, but the insurance company was supposed to pay the business instead. Since the driver didn't understand what the insurance company was telling him about the payment, he hung up. Ben was unable to get a hold of another representative from the insurance company at the time, so he was forced to pay the driver out of pocket. Now he has to go back and forth with the insurance company to get his money back.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Manchester, NH
Chevrolet Camaro
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2019 Category: Service
David said the employees repaired his vehicle.
This review was collected via phone interview by Customer Research Inc.

EB
ERIC A B.
Concord, NH
Honda Accord Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/24/2019
Friendly Atmosphere
The people at Brutus are so friendly. They’re also upfront and honest and I appreciate that when it comes to auto repair.

TH
Tiago H.
Manchester, NH
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2019 Category: Service
Tiago said his vehicle was not ready when it was promised.
This review was collected via phone interview by Customer Research Inc.

TB
Thomas B.
Chester, NH
INFINITI M45
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2019 Category: Service
Thomas said this business was good.
This review was collected via phone interview by Customer Research Inc.

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JEANNE R G.
Manchester, NH
Jeep Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2018
They are all very good at what they do. They do not sell you more than your vehicle needs.
I drive an older Jeep. It is difficult to get a technician who can properly service/repair them. Working with Brutus I've been able to "catch up" with the normal aging of items. They are fair and honest. Refreshing. It is, once again, fun to drive this vehicle.

KP
Ken P.
Manchester, NH
Toyota FJ Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Ken said the business does a good job. He did not get tires there, because they were somewhat too high priced. He absolutely recommends them for work.
This review was collected via phone interview by Customer Research Inc.

MC
Maddie C.
Salem, NH
Lincoln MKZ
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/01/2018 Category: Service
Maddie said the staff were vague in explaining what needed to be fixed. They said there was a hole in her tire but she could not find the hole herself. They did fix the rim well.
This review was collected via phone interview by Customer Research Inc.

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William O.
Alton, NH
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2018 Category: Service
William said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JP
Joshua P.
Manchester, NH
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Joshua said he had good service and overall he was satisfied.
This review was collected via phone interview by Customer Research Inc.

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Heather M.
Henniker, NH
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Heather said they were really good to her.
This review was collected via phone interview by Customer Research Inc.
Ralph B. from Brutus Auto Repair And Service responded on 07/17/2019

Thank you very much for the review Heather! Let us know if you need anything else with the vehicle!


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DAWN M S.
Merrimack, NH
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
Great Service
I was able to make an appointment quickly and easily. The work needed on my vehicle was diagnosed and completed in a reasonable amount of time for a fair price. They even picked me up from home when the car was ready! Brutus Auto does excellent work on every car I've brought in. Thank you!

PB
PETER B.
Manchester, NH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
Top auto repair.
Quick service at a fair price. Staff is top notch.

LC
Luis C.
Manchester, NH
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Luis said they were nice.
This review was collected via phone interview by Customer Research Inc.

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NICOLE L.
Londonderry, NH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
Excellent Service
Was at Brutus Auto today for a maintenance light on my 2018 Honda CRV. I received quick and efficient service. The technician also pointed out a leak that should be covered under the warranty on my car from the dealership. Everyone was friendly and accommodating.

AG
ANDREW A G.
Manchester, NH
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
Friendly knowledgeable shop.
Been a customer for 10+ years. Always professional and straightforward with the service.

RS
RICHARD A LEBLANC S.
Manchester, NH
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019
honesty is the key its very rare nowadays
thanks for the good service please tell brian that the leak in the mustang is fixed and it enjoying the summer going to the beach and back with my daughter

JM
JAMES M M.
Manchester, NH
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2019
Great Service Every Time
Made appointment on Friday to have wife's car looked at Monday for a state inspection. I would've been in and out in less than 20 minutes, but I was talking to a friend waiting on his car also! You guys always take great care of me and our vehicles!

Displaying Review 1 - 20 of 115 in total