Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

131 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


SK
Swarn K.
Captain Cook, HI
Mazda B4000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Swarn said the business was great. It was a perfect experience.
This review was collected via phone interview by Customer Research Inc.

AG
ANTHONY G.
Captain Cook, HI
Toyota FJ Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
The people
The people are knowledgeable and courteous

DW
David W.
Honaunau, HI
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
David said that the facility's customers would greatly benefit from being offered loaner vehicles.
This review was collected via phone interview by Customer Research Inc.

CZ
CONNIE Z.
Kealakekua, HI
Toyota Echo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Routine oil change
Prompt, knowledgeable, good communications, helpful

Thx you!

GM
GEORGE M.
Kealakekua, HI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Honest Good People
Trustworthy , smart knowledgeable mechanics. They don’t try and over sell service. Very convenient… no trips to town !
Kealakekua is very lucky to have Auto Tech!
Thanks so much.

BG
BERNADINE G.
Kealakekua, HI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Awesome customer service
I have been doing my safety checks for years for all my vehicles, and I never had any problems. Friendly customer service from the front desk Cookie to The safety check technician Herman and their entire staff so much Aloha.

NS
NORMAN T S.
Kealakekua, HI
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
safety check
Excellent service even after being informed of expired registration...not a problem rescheduling...Mahalo!

MA
MELODEE A.
Kailua Kona, HI
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Awesome
Awesome people, awesome service! Very happy!!

AG
ANTHONY G.
Captain Cook, HI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Service
The staff was very courteous and knowledgeable, my appt was made quickly

FP
Frank P.
Kealakekua, HI
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Frank said the business is excellent. The customer service is great, from the front office to the skilled technicians working on his vehicle.
This review was collected via phone interview by Customer Research Inc.

NH
Niles H.
Captain Cook, HI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Niles said the service is always good.
This review was collected via phone interview by Customer Research Inc.

DK
DELMA K.
Captain Cook, HI
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Wonderful staff, family atmosphere
Staff courteous, thorough and knowledgable when working on my car.

RG
ROBERT G.
Captain Cook, HI
Ford Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/05/2019
1984 Ford farm flatbed
Very pleased with the quick one day service for safety check and getting my rear lights working .
However , the very next day , the turn signals were intermittent operating again ( of & on )
and one of the brake light in the back was out completely .
So it needs to come back in .

Perhaps a brake inspection is also in order . I rarely drive it and corrosion might be a factor

Verified Customer
Kealakekua, HI
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Friendly receptionist. Efficient service. On time.
Close to residence. Attentive to voncerns

NM
NICOLE M.
Kealakekua, HI
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
Always Friendly and try give me the best price...
Cookie is always awesome in the front.. You may not like it when they tell you how much gonna cost to fix your car but that’s life and you get quality work. You pay for back yard Machanices you get what you pay for. I learn the hard way..

RF
ROBERT F.
Captain Cook, HI
Lincoln Continental
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018
Friendly and knowledgeable staff ... they are thorough and quick.
See above

RB
RAYMOND B.
Kealakekua, HI
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018
Excellent service.
My safety inspection was as I expected and done in the time I anticipated. I got the appointed time I wanted and the location to where I live.

EK
Emelia K.
Captain Cook, HI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Emelia said the service at this business was fast.
This review was collected via phone interview by Customer Research Inc.

NH
Nelson H.
Hawaii
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Nelson said the service was timely and accurate.
This review was collected via phone interview by Customer Research Inc.

DF
Daniel F.
Captain Cook, HI
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Daniel said the business was helpful and the service was quick.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 131 in total