Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

131 Reviews

98% Would Recommend
Latest Review 8 days ago

Reviews


CM
Clarence M.
Honaunau, HI
Chevrolet S-10
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
Clarence said the business sometimes does not take his vehicle in on time.
This review was collected via phone interview by Customer Research Inc.

MF
Marvin F.
Captain Cook, HI
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Service
Marvin said the service was good, but took longer than expected.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Hawaii
Pontiac Fiero
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018 Category: Service
Robert said his vehicle is still there due to finding additional issues. The employees are cordial and very considerate.
This review was collected via phone interview by Customer Research Inc.

CY
Cyrus Y.
Hawaii
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018 Category: Service
Cyrus said the service was good. Somehow, the radio got disconnected, so he has to go back so the employees can reconnect it for him.
This review was collected via phone interview by Customer Research Inc.

RH
Randy H.
Kailua Kona, HI
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Randy said the staff was polite, and helpful.
This review was collected via phone interview by Customer Research Inc.

JM
Jeffry M.
Waikoloa, HI
Mercedes-Benz ML350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Jeffrey said he would highly recommend them.
This review was collected via phone interview by Customer Research Inc.

PD
PAUL D.
Kealakekua, HI
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018
Fast and Friendly
Convienently located in a great community I have always found AutoTech to have fast and friendly service. The staff is to the point and prompt when returning calls.

HA
Howard A.
Kealakekua, HI
GMC Canyon
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/20/2018 Category: Service
Howard said this business was average, and he would recommend it for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Captain Cook, HI
Honda Civic
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/22/2019
Super expensive
I felt $850 was a bit steep for replacing the radiator on a 03 honda civic.
Teri from AutoTech responded on 06/25/2019

I spoke to the customer about this repair.  The repair was for diagnosis time of overheating which included a system pressure test and head gasket test. Vehicle passed the head test and we determined it had a bad radiator cap sealing surface.  Vehicle had been overheated causing damage to the thermostat.  Vehicle had a high level of water in it and not enough coolant.  We had to flush the sytem, replace the thermostat and the radiator.  The $850 repair bill was for the diagnosis time and all mentioned repairs, fluids, tax and hazmat fees. The customer appreciated the phone call and explanation and has a better understanding that this bill was for more than a the radiator.  Greg Cox, Owner


RG
ROBERT G.
Captain Cook, HI
Ford Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/05/2019
1984 Ford farm flatbed
Very pleased with the quick one day service for safety check and getting my rear lights working .
However , the very next day , the turn signals were intermittent operating again ( of & on )
and one of the brake light in the back was out completely .
So it needs to come back in .

Perhaps a brake inspection is also in order . I rarely drive it and corrosion might be a factor

Verified Customer
Toyota Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/03/2019
Don’t go there
Basically my truck broke down twice after I got it back from them

Displaying Review 121 - 131 of 131 in total