Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

126 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Toyota Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/03/2019
Don’t go there
Basically my truck broke down twice after I got it back from them

RG
ROBERT G.
Captain Cook, HI
Ford Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/05/2019
1984 Ford farm flatbed
Very pleased with the quick one day service for safety check and getting my rear lights working .
However , the very next day , the turn signals were intermittent operating again ( of & on )
and one of the brake light in the back was out completely .
So it needs to come back in .

Perhaps a brake inspection is also in order . I rarely drive it and corrosion might be a factor

HA
Howard A.
Kealakekua, HI
GMC Canyon
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/20/2018 Category: Service
Howard said this business was average, and he would recommend it for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Captain Cook, HI
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2019
Safety check
Husband took my car for safety check and service was prompt and efficient. He forgot to get info about data being sent to DMV. When I phoned to find out if they had automatically sent info online to DMV as had done 2x previously the man who answered the phone was vague and said it was slow and I should go to DMV in person which I had never done previously and didn’t do this time. Please have phone persons give cirrevtband not vague info. Woman in past was always helpful .

BC
Bob C.
Captain Cook, HI
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2019 Category: Service
Spoke with Diane. She said everything was great with the service, but they were a bit late getting the vehicle in. She would like the staff to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

DT
DON T.
Kealakekua, HI
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/24/2019
Good crew
Fast friendly staff

CM
Clarence M.
Honaunau, HI
Chevrolet S-10
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
Clarence said the business sometimes does not take his vehicle in on time.
This review was collected via phone interview by Customer Research Inc.

MF
Marvin F.
Captain Cook, HI
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Service
Marvin said the service was good, but took longer than expected.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Hawaii
Pontiac Fiero
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018 Category: Service
Robert said his vehicle is still there due to finding additional issues. The employees are cordial and very considerate.
This review was collected via phone interview by Customer Research Inc.

CY
Cyrus Y.
Hawaii
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018 Category: Service
Cyrus said the service was good. Somehow, the radio got disconnected, so he has to go back so the employees can reconnect it for him.
This review was collected via phone interview by Customer Research Inc.

RH
Randy H.
Kailua Kona, HI
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Randy said the staff was polite, and helpful.
This review was collected via phone interview by Customer Research Inc.

JM
Jeffry M.
Waikoloa, HI
Mercedes-Benz ML350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Jeffrey said he would highly recommend them.
This review was collected via phone interview by Customer Research Inc.

PD
PAUL D.
Kealakekua, HI
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018
Fast and Friendly
Convienently located in a great community I have always found AutoTech to have fast and friendly service. The staff is to the point and prompt when returning calls.

AA
ALAN A.
Captain Cook, HI
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
Friendly, fast, and job well done! No hassles!
They are ready when I arrive and do a great job!

NS
NORMAN T S.
Kealakekua, HI
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019
Annual service
So far, so good...pleasant reception, prompt service, excellent result...

RM
Richard M.
Captain Cook, HI
Mazda CX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Richard said his wife did not show up for their first appointment, and the staff said it was no problem and to come right in. They took the vehicle in immediately and diagnosed the problem quickly. The service only took a couple hours, and the whole experience was excellent. They have not seen any engine lights come back on since picking up the vehicle.
This review was collected via phone interview by Customer Research Inc.

NA
NATSUKO A.
Kealakekua, HI
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019
In and out
My experience may not be typical but I was in for a safety check that took l as than half hour.

JR
JUNE R.
Ocean View, HI
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
owner
I have used this company forever and I am always happy with service, I trust them

RR
Rena R.
Captain Cook, HI
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Rena said the service was excellent and pleasant.
This review was collected via phone interview by Customer Research Inc.

SY
SHARON Y.
Kealakekua, HI
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
FRIENDLY CUSTOMER SERVICE AND FAST WORK
I depend on Auto Tech because they are fast and reliable. Always there for me when I need them.
Thank you Auto Tech crew. You guys are the BOMB!!!

Displaying Review 1 - 20 of 126 in total