Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

366 Reviews

99% Would Recommend
Latest Review about 19 hours ago

Reviews


NB
Nina B.
Reisterstown, MD
Cadillac Escalade
Verified Customer
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01/26/2019
Excellent decision
Although Pro Care does not advertise for providing service for Cadillac Escalade. I won’t take my car anywhere else. I am a woman who had a problem with my tires and balance, so I originally took my car to a shop where the “mechanic” fixed my car - NOT! I also was overcharged. I made an excellent decision to have Jeff at Pro Care actually fix it! I will never go any place else. I received honest, professional, and extremely fair care.

Verified Customer
Owings Mills, MD
Toyota Camry
Verified Customer
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01/26/2019
Excellent service at a reasonable price
They did a thorough diagnostic on my car to determine the cause of my engine problem. Work was done quickly and the price was lower than then dealership. I will keep coming back!

AC
Angela C.
Mitsubishi Mirage
Verified Customer
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01/26/2019
Honest and professional
The guys are very pleasant, knowledgeable and explain to you exactly what is going on without trying to sell something you don’t need. I am going to use them for all my car needs for now on. It’s like having your own mechanic in your family!!!!

Verified Customer
Reisterstown, MD
Mitsubishi Eclipse
Verified Customer
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01/25/2019
Very friendly & very honest
They always take your car on time to repair it. They use quality parts. They give me you an estimate as to how much it will cost you prior to doing the work.

PB
Paul B.
Pikesville, MD
Lexus GS 350
Verified Customer
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01/25/2019
Trusteorthy
I have recommended this company to several friend who now have a go-to service spot they can trust!

MM
Mal M.
Randallstown, MD
Lexus ES 330
Verified Customer
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01/25/2019
Excellent and quality service
I have been a customer of ProCare for more than 10 years. I can always depend on Jeff and his crew to be honest and provide quality repair service on my vehicles. I have recommended ProCare to my friends and family.

CD
Colin D.
Mount Airy, MD
Lincoln MKZ
Verified Customer
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01/25/2019
Repair perfection
Friendly and knowledgeable staff, great prices, quality work in a timely manner. Wouldn’t go anywhere else!

LE
Lori E.
Reisterstown, MD
Lexus RX
Verified Customer
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01/25/2019
Always satisfied
Jeff is extremely accommodating and really cares about his customers. His shop is quick and efficient and I would recommend it highly.

MW
Matt W.
Upperco, MD
Toyota Corolla
Verified Customer
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01/22/2019
Skill, integrity and fairness.
I’ve been going to ProCare for18 years+. I couldn’t recommend a business more confidently than I do ProCare . Great people to deal with.

HL
Heather L.
Reisterstown, MD
Honda CR-V
Verified Customer
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01/21/2019
Always fair and honest
The guys at Pro-care are always straight forward and honest. They tell us what needs to get done now and what to watch for the future. Prices are very fair.

FG
Francine G.
Bowie, MD
Nissan Quest
Verified Customer
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01/21/2019
Expert Honest Auto Repair
My 2004 van is now running like brand new again! It's incredible! I finally found a car business that really means business!

NR
Nicholas R.
Reisterstown, MD
Toyota Corolla
Verified Customer
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01/21/2019
Amazing Work as Always
Great work, quick service, reliable and knowledgeable staff, and reasonable prices.

JK
Jason K.
Finksburg, MD
Scion tC
Verified Customer
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01/19/2019
Honest and get the job done
Moved to Finksburg this Summer, and after getting some real shady vibes from another local shop, I got the opposite from Doug at this place. They’ve proven a couple times now that they run an honest business, which sadly seems to be a rarity in the auto repair world no matter where you live. I’ve driven long distances in the past to get my vehicles to a shop that I can trust. I feel fortunate to have a new place only one town over that I can rely on. I don’t plan on moving again any time soon, so unless they change their ways they can expect my business for many years to come

AK
Adam K.
Owings Mills, MD
Toyota Camry
Verified Customer
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01/19/2019
Excellent and PROMPT service
These guys are awesome! My car was hesitating to start the other day. I called them the morning of and they told me to come by and drop it off anytime, so I did. They diagnosed, ordered the needed part right away, and my car was back in the road the next day! Highly recommend !!!!!

BN
Bob N.
Reisterstown, MD
Acura RDX
Verified Customer
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01/18/2019
New battery
Thanks for working me into your schedule, I’m grateful for the new battery in same day!

KF
Kathy F.
Dover, PA
Mazda CX-5
Verified Customer
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01/18/2019
Doug & Jeff always take care of me. I’ll been coming to Procare for 15 years.
I’ve been coming to Procare for 15 years. I work a block up the road from Procare and come down from the York area everyday. So Doug & Jeff know the miles I put on my vehicle and they aways make sure everything is running properly. They advise me of any possible upcoming issues so that I can budget it. I would highly recommend Procare to anyone.

Verified Customer
Owings Mills, MD
Honda Civic Coupe
Verified Customer
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01/17/2019
Honest and friendly service
Always a great experience. Love the text when my car was finished. Thanks!

Verified Customer
Owings Mills, MD
Lexus LS 430
Verified Customer
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01/17/2019
Excellent service
Pro Care does quality work and provides excellent customer service. Jeff always takes time to explain what was done or what may be needed on the next visit. I’ve been a satisfied customer for 16 years.

GM
Gordon M.
Reisterstown, MD
Lexus IS 350
Verified Customer
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01/17/2019
Honest Trustworthy Car Care
I’ve been doing business with Jeff & ProCare for the last 15 years. I wouldn’t go anywhere else and even made a car buying decision based on the cars they service. I’ve recommended friends to ProCare and will continue to do so. Last year a friend had taken their new Pilot to the dealer and got a quote for approx $1,000 in service. They asked me and I said go see Jeff at ProCare. They called me later to tell me the car only needed new wiper blades. Saved them $1,000.

AA
Amanda A.
Owings Mills, MD
Nissan Armada
Verified Customer
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01/17/2019
Customer Service
Customer Service amazing and Doug knew exactly what was wrong with my car just by me explaining the weird sounds. The price quoted is the price I paid.

Displaying Review 221 - 240 of 366 in total