Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

366 Reviews

99% Would Recommend
Latest Review about 19 hours ago

Reviews


JB
Jane B.
Owings Mills, MD
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Great service, maintenance, advice and honest recommendations.
Jeff and Doug always give good advice on what and when service work should be done--even if at a later time or 6,000 miles down the road. The prices seem fair and they always explain. We've never had a bad experience with our cars there in 12+ years of servicing at ProCare.

VF
Valdez F.
Baltimore, MD
Lexus GS 350
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/06/2018
Deceived
I titled this review deceived because after taking my car to you guys it’s now running worse .. if you already know that the services that you sold me we’re not going to fix my car why not just say that .. SMH

BJ
Brenda J.
Owings Mills, MD
Lexus LS 430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Excellent service and knowledgeable staff.
My autos have been serviced with Pro Care since they began about 18years ago. The owner is friendly, caring and responsive. The service is impeccable. I highly recommend ProCare to service your auto.

JG
John G.
Owings Mills, MD
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
job well done
Very satisfied with the recent work done at ProCare Auto. I will use the shop again for my future needs if any.

SB
Steve B.
Cockeysville, MD
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Steve said he loves this business. They do a great job and the staff are good people.
This review was collected via phone interview by Customer Research Inc.

BW
Barry W.
Maryland
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Barry said the mechanic was very honest and he did a great job. He was also updated and everything was explained to him as well.
This review was collected via phone interview by Customer Research Inc.

NV
Nancy V.
Reisterstown, MD
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
The best place to get your car serviced!
Jeff and the staff are very knowledgable and trustworthy! I've been using their service for years and have recommended them to many friends!

BS
Bob S.
Westminster, MD
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
They are very honest and really care about their customers concerns with their cars.
Me and my fiancé both own a Lexus. We use to go to the Lexus dealer( Len Stoler) and found out they were making unnecessary repairs on our cars that weren't necessary. Jeff the owner and Doug the manager are not dishonest like Len Stoler and we have full confidence in them. I would highly recommend Pro Care Auto for all your car needs.

CP
Cindy P.
Reisterstown, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Honesty, Fair pricing
We have been customers since they opened. They service all our vehicles on a regular basis. I trust that they only do a repair if needed

GV
George V.
Reisterstown, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Service you can count on
Great service and a willingness to help solve a problem. You can always count on the job being done right.

RH
Richard H.
Owings Mills, MD
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Professional work, reasonable prices
Problem well diagnosed, repair professionally done, timely, on budget

CZ
Carol Z.
Fairfield, PA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018
Always great to work with.
Willing to show me exactly what was wrong, how they got that info, where to see what is typical and see pricing. Coming to this garage from now on!

ML
Mary Anne L.
Reisterstown, MD
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
Auto Repair
Knowledgeable, friendly, honest

KS
Kiah S.
Westminster, MD
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
Great service
Truly professional. Fast and efficient and no evidence of price gouging. Will always be my first choice.

TH
Terrie H.
Owings Mills, MD
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Terrie said the experience at this business is always wonderful. The service is always excellent and the mechanics always do a great job.
This review was collected via phone interview by Customer Research Inc.

BE
Beuleh E.
Reisterstown, MD
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Beulah said that she just loves this business. She would recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

DF
Doris F.
Reisterstown, MD
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Plesant atmosphere
I have ALWAYS had excellent service here. Every employee has been polite & courtesy. No waiting for them to take your car for service at the time of your appointment. Always reviews what was completed on your car when completed.

HH
Herman H.
Owings Mills, MD
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Spoke with Herman's wife. She said he likes the business a lot.
This review was collected via phone interview by Customer Research Inc.

RS
Ronnie S.
Reisterstown, MD
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Ronnie said the business is exceptional. Jeff is a very honest owner. Doug has great customer service and is very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

TJ
Tonyaa J.
Baltimore, MD
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Tonyaa said she has been going to the facility for a few years and they do a good job, they are better in pricing and customer service and she is overall satisfied instead of going to the Lexus dealership.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 321 - 340 of 366 in total