Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

328 Reviews

100% Would Recommend
Latest Review about 1 hour ago

Reviews


CB
Charles B.
Owings Mills, MD
Lexus LS 430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Another extremely satisfied customer
Very professional!!! Extremely knowledgeable of the vehicles and jobs that they are confronted with ..... pro care auto is like a primary care physician to me !!! I’m staying with them as long as I own a vehicle!!

BF
Bob F.
York, PA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Great people, fair prices and quality workmanship
They Always provide the best service. Clearly explain the work that was completed and they let you know what future services you’re going to need.

Always professional!

Just a wonderful experience every time!

WG
William G.
Owings Mills, MD
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019
Great help for all your needs
They will go out of their way to take care of any thing you need.From the owner, the front desk and all the shop guys they will take care of you

RS
Ronald S.
Woodstock, MD
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019
Professional and friendly
Courteous

JH
Joann H.
Gwynn Oak, MD
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019
Knowledgeable service people
Matthew 10:10 in the Bible says-A Workman is worthy of his meat. It’s such a relief when the job is done right the first time.

EL
Elaine L.
Reisterstown, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019
As long as I drive you will be where my car will go.
Many years you have taken care of my 1999 Corolla and I thank you for advising me of the $1000 repair that is now necessary for safe driving. You helped me make a decision that everything has a time and now it is time to move up to another vehicle.

You are honest, go beyond the call of duty and next time I show up will be with a new car. Thanks

Verified Customer
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
Thank you
Best mechanics,I will be sure to send everyone I know to Pro Care .Jeff and Doug are Top Notch

Verified Customer
Owings Mills, MD
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
Jeff and all the technicians are very customer oriented
I arrived late one afternoon without an appointment and asked if they could fit me in to replace a broken headlight for me as I was going away the next day. Half-hour later the job was done. They could not have been more helpful, accommodating and professional. They are at the top of my list for auto mechanics!

JR
Jeff R.
Reisterstown, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
Always Excellent
Keep doing what you're doing

PM
Pascale M.
Reisterstown, MD
Hyundai Elantra Touring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
Nice honest people excellent service
Doug and the other men working there are conscientious and professional. They do great work at a very fair price.

AF
Alan F.
Owings Mills, MD
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
Always great service
They always do what they and do it well.

AF
Andrea F.
Reisterstown, MD
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
The best
What can I say they are the best always have been always will be trust no others pro care is honest fair and like family

DB
David B.
Pasadena, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019
Expert service
I am a long time customer and have received consistent excellent service over the years.

HK
Harry K.
Owings Mills, MD
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Harry said that the business did everything that they said were going to do and were up front with no surprises. He said that everything was great and that he has nothing but positive words for the business.
This review was collected via phone interview by Customer Research Inc.

RA
Raina A.
Owings Mills, MD
INFINITI FX35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019
GREAT and HONEST
I will always take my vehicles to Pro Care I can always trust that my vehicle will be fixed correctly and they are just honest I tell all of my family and friends about them

Verified Customer
Reisterstown, MD
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
The work.
Is the man that works the front desk GAY his eyes also twitch a lot.

AH
Angela H.
Baltimore, MD
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
Very Satisfied
My car needed an oil leak fixed, oil change, rear light, and air put in tires. The job was quickly completed. My Hon-Hon is running well.

Verified Customer
Columbia, MD
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
Service
Excellent outcome!

Verified Customer
Brooklyn, MD
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
There service is fantastic aand they are really a joy to work with.
Everyone there is really caring about your needs and is always helpful and does great work. I am very comfortable at Pro Care and I wouldn't take my car anywhere else.

CT
Cheryl T.
Reisterstown, MD
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
My Honda Civic - Gretchen!!!
Fair-Friendly-Fast ...