Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

324 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


TJ
Tenia J.
Owings Mills, MD
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Car Repair Review
Pro care does an awesome job. They are trustworthy on repairs needed which is super important and the cost are reasonable. They also have great mechanics with excellent experience. I trust that they will do everything needed for your car other than dealerships charging a ton of money and not doing everything needed. I highly recommend Pro Care Auto!

AH
Anita H.
Windsor Mill, MD
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Outstanding service received!
Pro Care Auto is very professional and efficient.
My car was serviced as promised and in a timely manner w/o gouging costs.

HF
Heather F.
Owings Mills, MD
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Top Notch Service
We love the excellent service we receive everytime we go!! We have been going for years and will continue to be lifelong customers!!

KK
Kevin K.
Reisterstown, MD
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Highly recommend!!
Excellent mechanics, honest, reasonable, helpful.

DK
Denise K.
Catonsville, MD
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019
Honest mechanics
This shop was refereed to me by a friend. The shop specializes in foreign cars. They are very knowledgeable about Lexus and
they do not charge outrageous prices.

DJ
Dominic J.
Owings Mills, MD
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019
Great value
Jeff and his staff are courteous and professional. They simply do what’s needed when it’s needed to keep my vehicles in tip top shape all at prices much less than a dealership.

SW
Shirley W.
Randallstown, MD
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019
Excellent service
Never have to wait long and they give excellent service.

TJ
Ty J.
Reisterstown, MD
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2019
Reliable
These guys are the real deal! Certified Toyota/Lexus experts. My go to auto repair shop.

AF
Annette F.
Nottingham, MD
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Automobile
I appreciate the expertise and support in taking care of my automobile.

SW
Steve W.
Baltimore, MD
Lexus LX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
Always thoughtful
Doug and Jeff always make sure it is done right at a fair price

JG
John G.
Owings Mills, MD
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2019
good auto shop
I took my car to Pro Care to replace the break pads and they did a good job. I will surely go there again if I need service. Getting an appointment is little difficult if you are in a hurry. Best Wishes.

GH
Geoff H.
Reisterstown, MD
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
A/C recharge
Great work.

LH
Lucy H.
Lutherville Timonium, MD
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
dedicated to making us safe
When I felt a rumble in the truck I knew Procare would make sure to find it and make my ride safe. Doug from the beginning suggested I not drive the truck too far just in case it was serious. Jeff drove it, and searched out what was causing the rumble and his knowledge and experience was the right combination to get the job done. I trust Procare with all of our vehicles and the dedicated staff to keep our vehicles running right!

AH
Angela H.
Baltimore, MD
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
Very Satisfied
I took my car to the dealership for regular maintenance. One of the advisors brought out a detailed recommendation for an expensive repair. I was skeptical. I brought my car in to ProCare to find that recommendation was incorrect and I only needed a few minor things done. Boy was I relieved.

SD
Sylvia D.
Owings Mills, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
I Love ProCare Auto
The friendliness of the management and their great work and truthfullness regarding service and prices.
Oh I don't want to leave the maintenance guys out. They are terrific! Do a great job on all vehicles.
I pray that ProCare Auto is around for as long as I live..., even long after I'm gone. (Smile) I would not know where else to go.

MB
Mary Beth B.
Reisterstown, MD
Lexus RX 300 Luxury SUV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
Competency
Very meticulous in the work the do yo our Lexus' and any folow if needed.

Verified Customer
Reisterstown, MD
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
Honest & Efficient
They always tell you what your car needs & no added recommendation that you get from car dealer maintenance.

BC
Barbara C.
Mount Airy, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019
Simply the Best
I have been taking my car(s) to Procare Auto for more than 20 years. I will not go any place else. Doug and Jeff have been there for as long as I have been taking my vehicles there. I drive all the way from Mt Airy. Procare Auto is competent, efficient, reliable, friendly and helpful. In addition, their prices can’t be beat for the excellent work they do. Honesty and integrity have always been what Procare Auto is all about. Their customer service is simply the best. So thankful for them all these years. Barbara

AG
Antoinette G.
Owings Mills, MD
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019
Expert Folks
I’ve stopped going to the dealer about 4 years ago and started coming here. They have kept my 14 year old car on the road and it runs like new! Very honest people.

JR
Joe R.
Baltimore, MD
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019
My cars go nowhere else for repairs or routine maintenance.
Expert service, work clean, entire staff has an amazing amount of knowledge with regards to taking care of autos. I won the auto repair lottery when I discovered Pro Care