Pyle Wheel & Brake Service

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

186 Reviews

98% Would Recommend
Latest Review about 2 years ago

Reviews


JA
Jeffrey A.
South Jordan, UT
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/12/2017
Very dishonest service
We took our 2014 patriot in to pyle because our warranty company recommended them. They stole our good battery and air cleaner box, replaced sensors that were still good then broke our transmission dip stick tube. Tried charging us 500+ for a 150 dollar part. Now they won't respond. Thus shop should be avoided. We are filing complaints with the warranty company now. The only reason that I gave them one star is because this review site made me.

CS
Chris S.
Utah
Chevrolet Blazer
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/08/2014 Category: Service
Chris said they were extremely slow.
This review was collected via phone interview by Customer Research Inc.
Brett F. from Pyle Wheel & Brake Service responded on 04/09/2014

Chris, I apologize that we were so slow.  Some of that was beyond our control as we were given wrong parts.  We appreciate your business and hope that we can continue to earn your trust and future business needs.  Thanks Chris.


KB
KATHERINE B.
Salt Lake City, UT
Toyota Tacoma
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/23/2013
over charged me for a part Kathy Bryan
I was told that the part that was ordered was about $400. dollars and then $85. for labor. But my bill was $725. I talked to Brent and he lovwered it to 625. but that was still more than the quote the day before? I feel taken advantage of
Brett F. from Pyle Wheel & Brake Service responded on 10/23/2013

Kathy Bryan has been a valued customer for a lot of years and I feel bad that she felt taken advantage of.  When I quoted her the price for the part it was an estimate.  The part was a dealer part only and came with a wiring harness and valves - it ended up costing more than I had thought.  This also meant that the labor was much more as there were additional parts that needed to be installed.  I charged her the same labor that I quoted her and gave her my COST on the part.  In addition we didnt charge her anything for the diagnosis.  I hope all the good we have done over the years outweighs my error in misquoting the job.  Thanks Kathy for letting us know how to improve.


BF
Becky F.
Salt Lake City, UT
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2015
Top rate auto repair
I will not take my vehicle anywhere else. These guys are as honest as they come. They will take care of you like you are family. They are truly a one of a kind company that knows what 'customer care' really means. I recommend them to everyone.

RO
Roberto O.
Bountiful, UT
Mercedes-Benz C320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2015 Category: Service
Roberto said he is a repeat customer of the business and he has never been disappointed with them.
This review was collected via phone interview by Customer Research Inc.

SL
Stevie L.
Saratoga Springs, UT
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2015 Category: Service
Stevie said this business did a good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
Utah
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2015 Category: Service
Steve said this business was really good. They were very thorough and honest.
This review was collected via phone interview by Customer Research Inc.

MP
Matt P.
Utah
Subaru Impreza
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2015 Category: Service
Matt said he has enjoyed the service that he has received. This time he forgot to tell them to replace a headlight but he felt they should have caught it.
This review was collected via phone interview by Customer Research Inc.

DC
Daniel C.
Utah
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2015 Category: Service
Daniel said he is a repeat customer of the business. He is happy with the service and their warranties.
This review was collected via phone interview by Customer Research Inc.

CR
Chris R.
Utah
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2015 Category: Service
Chris said this business had his vehicle running smoothly, and did a great job. They were quick and relatively cheap.
This review was collected via phone interview by Customer Research Inc.

RL
Rebecca L.
Utah
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2015 Category: Service
Rebecca said this business was good.
This review was collected via phone interview by Customer Research Inc.

RS
Rick S.
Utah
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015 Category: Service
Rick said this business does a good job and he has been going there for years.
This review was collected via phone interview by Customer Research Inc.

SM
SARAH M.
Salt Lake City, UT
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2015
Fast friendly service.
Friendly staff and quick service!

CH
Cas H.
Magna, UT
Lincoln Continental
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2015 Category: Service
Cas said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

BC
BILL C.
West Jordan, UT
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2015
I have been going there for years.
I drive from 9000S 4800W, and pass a lot of other places, but I have never backed into my driveway and seen a stream of oil on the street and driveway like has happened with the quick lube joints. Worth the time and money.

JS
Justin S.
Utah
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2015 Category: Service
Justin said the business always does a good job.
This review was collected via phone interview by Customer Research Inc.

SC
Sierra C.
Utah
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2015 Category: Service
Sierra said she had a good experience at this business and they were really fast.
This review was collected via phone interview by Customer Research Inc.

NM
Nick M.
Utah
Infiniti EX35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2015 Category: Service
Nick said he has been going to the business for a long time and likes their work.
This review was collected via phone interview by Customer Research Inc.

TG
TRACI G.
Salt Lake City, UT
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2015
Honest and Dependable
Honest, dependable, pleasant, great Cusmer service. I trust Pyle. We have had only great experience using them.

MS
Matthew S.
Utah
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2015 Category: Service
Matthew said the business is quick and convenient.
This review was collected via phone interview by Customer Research Inc.

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