Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

75 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 4 days ago

Reviews


BA
Ben A.
Wisconsin
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Ben said the service was great. The business is family owned and is great place to be at. The staff members are great.
This review was collected via phone interview by Customer Research Inc.

DH
Dan H.
Wisconsin
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Dan said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

MY
Megan Y.
Waunakee, WI
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
Awesome service
Very kind and wonderful service. Very reasonable pricing. The staff is honest and very upbeat. They ensured I knew what they were doing and what it would cost for their services. Definitely a 5 star place!

KO
Kimberly O.
Sun Prairie, WI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019
Awesome people & great service
Sean and his team always go ABOVE & BEYOND for their customers. Cannot think of any business that exceeds them.

Verified Customer
Sun Prairie, WI
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019
Honest and flexible
Love this place. Always very honest, knowledgable, and affordable. Flexible and able to work around my work schedule.

KE
Katherine E.
Evansville, WI
Chrysler Town & Country LWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
Great Service
I had my brakes replaced and an oil change. It's the only place I will have my car serviced and to purchase another one.

KW
Kerry W.
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019
Very trustworthy!!
Shawn, Tom, Tom Jr., Kayla and everyone at Eagan auto are exceptional..trustworthy..honest..
hardworking..they never upsell and won't fix something of isn't truly needed. They go the extra mile for customers!! So happy I found them. They keep my children and I safe!

AO
Alison O.
Madison, WI
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019
Lovely Staff & Great Car Service (a long-winded review)
I went in for an oil & filter change and to follow-up on what I thought was a battery-related issue. When I arrived, I let the staff know what I thought and they went to check things out. When they discovered the real issue, low voltage on the alternator, they explained the process they went through to find the problem and talked me through some suggestions - all explanations were made very clear and easy to follow. We decided it was in my best interest to take action now and get it replaced. The mechanic, Shaun, made sure I knew the risks of the issue but didn't make me feel forced or pressured into making a decision (which I appreciated). In the meantime, staff offered me drinks, entertainment while I waited (movies, magazines, a dog was on site!), and even offered to help me get alternate transportation so that I could run errands/ spend my time elsewhere. All-in-all, I was there for less than the expected amount of time. I really appreciate that even though I was only there for an oil change they made time to check on these extra problems and did their best to fix them in a speedy manner so that I could get on with my day. My thanks to all the wonderful staff!

TLDR; the service was friendly and helpful, explanations of car issues were clear and concise - they solved my car troubles and I will be returning!

JD
John D.
Wisconsin
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2019 Category: Service
John said they were fine. They are kind and courteous. They were going to check the brakes but he still has a squeaky brake. They gave him very quick service. He was extremely happy with how quickly they called him back and communicated with him.
This review was collected via phone interview by Customer Research Inc.

SK
Sandy K.
Sun Prairie, WI
Acura MDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2019
Efficientcy
Eagan worked me into their schedule immediately when my brakes went out.
They had me up and running in 24 hours.
Friendly service.
Honest quotes.
Great education about the car's issues.
Would highly recommend.

Verified Customer
Portage, WI
Chevrolet TrailBlazer
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/12/2019
PS leak repair
After paying $1100 for a repair, vehicle had the exact same leak as it did when I delivered it. Was told I would need another $700 work done.
Not sure if this is a "one off" but was disappointing to say the least. Can't afford news like that, not sure who can.
If Eagan wants to try a little harder to make it right, I would consider amending review.

BA
Beth A.
De Forest, WI
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Beth said the business was very personable, reasonably priced and she also said they took good care of her.
This review was collected via phone interview by Customer Research Inc.

TT
Tara T.
Wisconsin
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Tara said she and her husband were pleased with the service she received. Sean found problems her previous technician could not find.
This review was collected via phone interview by Customer Research Inc.

JB
Janice B.
Wisconsin
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Janice said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DR
Dannish R.
Madison, WI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Dannish said he was recommended and does refer others. He said it is a great establishment to take vehicle to be worked on. He does appreciate the work they completed for him.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Sun Prairie, WI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Great Customer Service
Very knowledgeable and great customer service!

MF
Mitch F.
Monona, WI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Mitch said the work the staff at this business was great. They let him know what was wrong with his vehicle, and gave him options for service. The prices are great. The customer service is great.
This review was collected via phone interview by Customer Research Inc.

SZ
Stephan Z.
Columbus, WI
Mitsubishi Eclipse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Stephan said the price the business offered for the service they provided was good. The service was good, and they were great to work with.
This review was collected via phone interview by Customer Research Inc.

TT
Tom Sr. T.
Windsor, WI
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Excellent Service!
The Eagan Auto Sales and Service Team, is very knowledgeable and experienced. They are dedicated to making sure their customers are completely satisfied with the services they provide, and they complete these services at the lowest rates available anywhere. It's well worth the short drive out there, it's just a few minutes north of Sun Prairie, WI.

CP
Carol P.
Sun Prairie, WI
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Great Service and Friendly People
Eagan Auto was nice enough to donate services to the Sun Prairie Proud auction after the downtown explosion. (Thanks!) Very nice people and quality work. Also convenient as they are just north of Sun Prairie. We will be back.

Displaying 1 Review