I'm sorry you feel that our pricing was higher then others. I reviewed your invoice and was happy to see that we were able to help you as a walk in that day in need of a battery. I will say our battery prices are cheaper then most. Good quality workmenship is certainly to cheap these days.
I'm glad we are able to make your visits stress free at times. It's our job to worry and make sure your vehicle is returned road worthy for you and your family. Thank you for the 5 Star Review
Its wonderful to have long time customers who are more like Family. Thank you for the 5 Star review!!!
Thank you for leaving a 5 Star Review. We appreciate your confidence and will continue to be the Best of the Best for our Customers.
Thank you so much for the "5 Star" Review. It's important to us that you know what services are needed now and what can wait and be monitored. We see each cusotmer as part of our Family and we all know how costly unexpected repairs can be.
Thanks again for the review.
We were so Pleased to see your New Vehicle, We look forward to taking care of this one and keeping you safe on the road for may years to come. We also enjoy catching up with you on each visit.
Having been a long time customer I wish you would have contacted me if there was a problem so it could be addressed ASAP. I sent you a email as soon as I saw this review and left a voice mail as well.
You know this is NOT how we operate and I would like to make it right for you.
Rachael I'm sorry that you felt our Service Department was not responsive to you. I understand that much communication was thru your Dad while you were out of town. We were waiting on parts to arrive and that delayed some of the repairs. We of course were surprised that you had a defective battery which does not occur that often. The technician had called you personally regarding the issue then replaced it and kept it over night to make sure you were not having any more issues. In the future please feel free to reach out to me if you have any concerns. We hope to see you again.
Thank you for the Kind Review. We hope you keep us in mind when you have a need for our service, we are always here to Help.
Absolutely recommend them to friends and neighbors!
Thank you for the kind review. We are glad that you came to us for a 2nd opinion and we were able to save you some money and only perform the repairs that were needed at this time. We always recommend to get another estimate and/or a secind set of eys to take a look. We look forward to seeing you again (but not too soon)