Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

907 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 2 days ago

Reviews


Verified Customer
Salem, VA
Honda Pilot
Verified Customer
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12/09/2018
Great service. Great people
We have used Pillis Brothers as our garage of choice for many years. They have always given first-class service. They are friendly, caring, and competent in every regard. We highly recommend them.

CF
Cathy F.
Virginia
Mitsubishi Endeavor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Cathy said she knows everybody there and they always do a wonderful job. They are friendly and professional.
This review was collected via phone interview by Customer Research Inc.

MP
MIKE P.
Salem, VA
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Complete service every time
Every time I bring one of my vehicles to Pillis Brothers I know that they will find the problem and fix it completely. The best shop in town for both work and service.

PB
PAUL B.
Salem, VA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Always Excellent Service
I brought my 2007 Dodge Caravan in because the oil pressure light kept coming on. They replaced the switch so the light no longer goes on, but didn't gouge me by "repairing" what wasn't needed.

DT
Donna T.
Virginia
Oldsmobile Eighty-Eight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Donna said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.

BJ
Bill J.
Salem, VA
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Oil Change
Great service and very quick. Steve and staff are outstanding.

Verified Customer
Salem, VA
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Recent Service Experience
We took our HHR in for service without an appointment and were extremely pleased to get it out within the same day. We had 3 things that we requested be checked; one required repair and the other 2 weren't the problem we thought they would be. Our experience with Pillis has been that they are thorough, honest and courteous!

RS
Roger S.
Salem, VA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Roger said that's who he always deals with for his vehicle.
This review was collected via phone interview by Customer Research Inc.

LB
Linda B.
Virginia
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Linda said they gave her excellent service.
This review was collected via phone interview by Customer Research Inc.

JS
Jack S.
Salem, VA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Jack said he appreciated the good service.
This review was collected via phone interview by Customer Research Inc.

JC
Jeff C.
Virginia
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Jeff said the staff members at this business are awesome.
This review was collected via phone interview by Customer Research Inc.

LS
Laily S.
Virginia
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Laily said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

PB
PAUL B.
Salem, VA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Always Finished on Time
I needed my tires checked and rotated and an oil change. As usual I was able to drop my Jeep off in the early morning and pick it up later that day.

MW
MARY JANE W.
Salem, VA
Ford Focus
Verified Customer
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10/25/2018
Preventive Maintenance!
I continue to trust my car needs to Pillis Brothers due to the excellent quality of care. Professional, friendly, honest, prompt service each visit. Highly recommend Pillis Brothers.

KW
Kristina W.
Salem, VA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Kristina said the business always does good work.
This review was collected via phone interview by Customer Research Inc.

MH
MIKE H.
Roanoke, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Great Service at Pillis Brothers
I have always been appreciative of the great service at Pillis Brothers. They communicate with us and keep our vehicles in good shape. I have been taking our vehicles to them for over thirty years.

RB
Ray B.
Salem, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Ray said the business's quality of service is good.
This review was collected via phone interview by Customer Research Inc.

JP
Jeri P.
Salem, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Jeri said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

KC
KRISTIE C.
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Another Great Service
Pillis Brothers really take care of you and your vehicle. They do great work and provide excellent customer service.

LE
LLOYD E.
Salem, VA
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Excellent
I wouldn’t trust anyone else with my cars!
Excellent , Honest and Fast Service!

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