Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

502 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


BW
Brianna W.
Baltimore, MD
Acura TSX
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/08/2018 Category: Service
Brianna said typically the service has been very good. This last visit was not a good experience. Her vehicle was supposed to be ready between 2 and 3 o'clock. She arrived at the facility at 5 o'clock and sat in the waiting room for 45 minutes. It would have been nice if she had been informed ahead of time about the delay. Also if any type of compensation would have been offered regarding the wait she would have better regard for the business. She lives an hours drive away and uses this business since it is located close to her job. She probably will not return since they did not try and make it right.
This review was collected via phone interview by Customer Research Inc.

VM
Vikas M.
Rockville, MD
Porsche Boxster
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/08/2012 Category: Service
Vikas said he was very unhappy with this business because he had three different vehicles serviced at this business and he does not like the way one of the vehicles was returned. He said his vehicle had many different issues and the steering wheel was vibrating whenever he came to a stop. He said this business informed him that the issue was caused because the vehicle was in a accident, but he has never been in an accident with the vehicle. He said he will not recommend this business based on this experience.
This review was collected via phone interview by Customer Research Inc.

TG
T G.
Germantown, MD
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/26/2011
Bad Service
I was told by this guy I needed a water pump so I had my water pump replace come to find out I needed a holes repalce that would have save me money as well as a new motor.

Service is not that great, the labor is cheap but the parts are very high more like twice the cost.

I will never take my car to this shop again, Good Luck If You Do!
Dan Z., Owner from Zimmerman Automotive LLC responded on 01/23/2012
We had to call the police to remove this customer

JH
James H.
Montgomery Village, MD
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Honest Automotive Repair!
I can finally say "I know a guy". I would send ANYBODY to see Dan and his crew. They work fast and they are above reproach. I have NEVER felt like they performed an unnecessary repair and I am consistently surprised at how low my bill is at the end. Dan is soft spoken and will not super chatty, but he knows how to treat his customers and he has done a great job on my cars for the last 7 years! Thanks Dan. I will keep sending folks your way.

HH
Hoffman H.
Gaithersburg, MD
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Great Service and Reasonable Prices
I highly recommend Zimmerman Automotive to all my friends and neighbors... They provide amazing service and reasonable pricing.

I've never had a better mechanic in over 40 years of driving.

Verified Customer
Gaithersburg, MD
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Great Service at Zimmerman
Zimmerman Auto Service located in Gaithersburg MD provides full service for cars and trucks. We are very happy with the service we've received on our SUV. Work is excellent and reasonable. We highly recommend them.

RM
Rob M.
Gaithersburg, MD
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Rob said he loves their service and he loves what they do. He has been with them for a really long time.
This review was collected via phone interview by Customer Research Inc.

PR
Paul R.
Germantown, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Great work at a great price.
Zimmerman Automotive is my exclusive mechanic. The work they do is quick and good-quality, and their prices can't be beat. I used to take my car to a dealership for work but then I realized I could get just as good of car care at a fraction of the price.

RW
Rhonda W.
Montgomery Village, MD
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Rhonda said the employees always answer the phone, the prices are reasonable and every time she goes in she has a good experience.
This review was collected via phone interview by Customer Research Inc.

AP
Allan P.
Montgomery Village, MD
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Allan said this business did what they said when they said they were going to do it.
This review was collected via phone interview by Customer Research Inc.

SY
Sholpan Y.
Germantown, MD
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Awesome!
Quick, reliable service as always!

JC
Joseph C.
Gaithersburg, MD
BMW X1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Joseph said the business is the best. They really take good care of their customers. He has been going to them a long time. The work and prices are great.
This review was collected via phone interview by Customer Research Inc.

MA
Marie A.
Gaithersburg, MD
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Marie said they are always on time having her vehicle ready for her. She stated the customer service there is really good.
This review was collected via phone interview by Customer Research Inc.

AR
Alberto R.
Gaithersburg, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Alberto said they are excellent and always attentive, efficient and complete things in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JN
Jose N.
Clarksburg, MD
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Jose said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

VA
Victor A.
Boyds, MD
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Victor said the business is inexpensive and it has good quality of work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Gaithersburg, MD
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Great place to have you BMW Serviced
The shop possesses in-depth BMW knowledge, management is friendly and attentive, repairs a done on-time and right the first time.

JB
Jaswant B.
Clarksburg, MD
Mercedes-Benz S500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
great service
Honest and straightforward answers for your auto problems.

DU
Diane U.
Germantown, MD
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Diane U
I was introduced to this facility from one of my church members.I was hearing dragging in my car,an evaluation was done .The owner after finding the problem told me I needed brakes and spark plugs which I accepted.My car is now running Fantastic! !!
Awesome work!

AH
Art H.
Derwood, MD
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Weather stripping replaced
Done quickly and professionally.

Displaying Review 1 - 20 of 502 in total