Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

143 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


BK
Bonnie K.
Tacoma, WA
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Bonnie said this business's employees did everything that needed to be done and nothing that didn't. They did it in a timely fashion and they were very informative.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Tacoma, WA
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Solid
Keeping the 03 Rolling

LM
Lainey M.
Tacoma, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Friendly and fast service.
Love taking my Subaru to Roopair. They are the best. Great service and they take great care of customers and car.

MD
Michael D.
Tacoma, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Michael said it was excellent and he will keep coming back.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lakewood, WA
Subaru Legacy (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2019
Honest, reliable, reasonable.
Trusted them with my old Subie and new one too.

KB
Kathy B.
Tacoma, WA
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Good for your Subaru
These folks are honest, prompt, reasonable, skilled, and really nice guys. You can trust your Subaru to them!

JR
Janine R.
Tacoma, WA
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
My go to repair shop
I won't go anywhere else ,trustworthy , professional,and I really feel I have saved money too.

Verified Customer
Tacoma, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
Great service!
Friendly, knowledgeable, and consistent. I wouldn’t take my Subaru anywhere else.

JL
Jessie L.
Steilacoom, WA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Jessie said the staff was helpful, personable and very welcoming.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Tacoma, WA
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2019
Excellent Support
Recently bought my car from RooSales and Roopair has been very helpful in addressing and solving the problems I've had with the car. So good to know that they are experts in servicing Subaru's and can help take care of my new used car going forward.

KM
Katie M.
Edgewood, WA
Subaru Legacy Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Excellent, trustworthy service
I have been taking my Subarus to Roopair for over 15 years. They are knowledgeable and honest. They have never recommended something that I didn't need. Their work is excellent and the guys are super friendly and helpful.

PG
Paul G.
Tacoma, WA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Best Subaru Care, Period
The mechanics are all factory-trained, the service is complete, prompt, knowledgeable, and excellent. It seems like they're always there to meet my needs, and without the bureaucratic and administrative hassle you find with a dealer. The answer to the question, "Can you get me in?" nearly always seems to be, "Yes, absolutely."

SH
Sean H.
Olympia, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Sean said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

AB
Allison B.
Tacoma, WA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Amazing service, as usual.
I had an issue with my car last week, I called them and explained what was going on. They were able to easily "suspect" what the issue was. They were able to have me come in right then to take care of it. They had the parts needed in stock, so it made it super easy. I was in and out in an hour.

BT
Brian T.
Tacoma, WA
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Most helpful and cooperative.
I needed an oil change and a switch to Winter tires. They got me in today!

CE
Carol E.
Lakewood, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
I can count on Roopair.
Reliable and dependable service.

JH
Janie H.
Tacoma, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
It's all about Subaru
This is the best service shop I have ever been to. I have no complaints.

JF
Jeff F.
Gig Harbor, WA
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Jeff said the business is trusted and reliable. He really appreciates the staff he deals with.
This review was collected via phone interview by Customer Research Inc.

KM
Keith M.
Steilacoom, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Super service
Been a customer for over 10 years and always have received friendly greetings and over the top service on my Baja and Forester.

JM
Jim M.
Lakewood, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019
Fantastic Job!
It helps to be familiar with what is going to be needed, but when I asked you answered and made a old dependable vehicle an even more dependable and trusted family cat for the future. 300k...Here we come!

Displaying Review 41 - 60 of 143 in total