Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

144 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


JM
Jim M.
Lakewood, WA
Subaru Outback
Verified Customer
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01/23/2019
Fantastic Job!
It helps to be familiar with what is going to be needed, but when I asked you answered and made a old dependable vehicle an even more dependable and trusted family cat for the future. 300k...Here we come!

Verified Customer
Packwood, WA
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Car running again
Rodent damaged wiring repaired quickly and car back on the road.

DM
Dee M.
Lakewood, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Timing belt replacement & Head Gaskets
Just completed timing belt maintenance & a head gasket replacement service on my 2008 Subie yesterday and can now feel confident driving issue free for a long time to come! Roopair inspires confidence always and are the true NW experts for Subarus! I'll be back, garanteed... Thanks Roopair!

ZS
Zabrina and Kim S.
Tacoma, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Honest
I always feel like they dont jerk me around or try to overcharge

YA
Yusef A.
Tacoma, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Yusef said they do a good job.
This review was collected via phone interview by Customer Research Inc.

KB
Kathy B.
Puyallup, WA
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Roopair - awesome
This group at Roopair is first rate. They have taken great care of all my Subarus for years. Excellent service - totally trust them. It’s one big reason I continue to drive a Subaru.

PW
Paul W.
Puyallup, WA
Subaru Baja (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Great Service!
Roopair is the greatest service for my Subaru.
They take care of my car/truck/Baja with superb excellence.
I trust no one else!
Paul Whittingslow

VS
Vicki S.
Gig Harbor, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
So sad to say goodbye
I have been taking my 2004 Outback to Roopair for many years. My car has 225K mikes on it and I finally made the decision to get a new car only because I got a killer deal on a Honda I couldn’t turn down. Roopair has kept my car in great condition all the while being forthright, honest, and great mechanics! I recommend them wholeheartedly and am so sad that now that I have a Honda, I won’t be able to use them any longer. I know I will miss my Subaru and the great care I received from Roopair.

CK
Christian K.
Tacoma, WA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Fast, friendly and honest.
Always let you know exactly what is going on with your car and the best course of action.

JB
Jana B.
Federal Way, WA
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Jana said she enjoys working with the business and her vehicle is driving well,
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Tacoma, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Spoke with Mike's wife. She said they are very detailed and explain issues. They are professional and honest. Dan was very impressive and very reputable.
This review was collected via phone interview by Customer Research Inc.

DB
Dean B.
Gig Harbor, WA
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
Here we go again.
I pull into Roopair and the same darn thing happens again. Timely service with a smile. On my way to important things with a properly serviced car at a fair price. Make sure you Roo everything you do.

BC
Bob C.
University Place, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Roopair
Roopair is the best place to take your car. Josh and Dan are competent and honest. They communicate well, genuinely care about what they do and timely.
We have been taking our Subaru to them for the past 10 years and I am amazed they have been able to fix it every time!

JB
Jennifer and Fabien B.
Steilacoom, WA
Subaru Legacy Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
100% satisfied
We own 2 Subaru and all maintenance and repairs are done by Roopair. Very polite and knowledgeable crew, the garage is clean and organized. There is no way I would go somewhere else with my Subaru.

CG
Caron G.
Auburn, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Awesome & Honest
Roopair is awesome, I wish there were more businesses like them! They are honest, trustworthy and don't try to sell you stuff you don't need, unlike some of the dealerships in the area who have told me things were wrong with my car that were completely fabricated! I will always take my car to Roopair, I know it's in good hands.

RS
Rob S.
Gig Harbor, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Stellar!
My go to guys when I need something done to my Outbacks!

DR
Dalton R.
University Place, WA
Subaru WRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Dalton said that the staff always take care him. They've always given him the heads up on future work for his vehicle, and they've always been honest and genuine in telling him what's wrong and give him options. They let him know if any additional work needs done, and what needs done in order to be on the road safely.
This review was collected via phone interview by Customer Research Inc.

BN
Becky N.
Tacoma, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
2002 Forester
Appointment set up for my convenience. Josh as always was helpful and personable. Took my car in rite away and finished service fast.

DD
Diane D.
Rochester, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
One of the good ones.
I've been bringing my older Forester here for several years and really like this shop. For me, a good and trusted auto mechanic is one of the people that is important to my life, and when I find that person or shop, I very much appreciate them. The advice and service decisions we've made here have seemed appropriate and not unnecessary. Once, it was simply suggested that I change something I was doing, like your doctor telling you to eat a better diet to see if your health or condition improves -it did. Also, they have a way for you to track things like your service history online if you want. It requires that you create a password, which I try to resist, but a nice option. And sometimes while you're waiting, you can even discuss car issues with Josh, the Service Mgr.

I now live significantly outside of Tacoma and make the drive. And it's my understanding, I'm not the only one. These are good people and I highly recommend RooPair.

DM
David M.
Tacoma, WA
Subaru Baja
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
THE BEST ROO SHOP IN WA STATE
I've been going to Roopair for over 15 years and I cannot speak highly enough about the staff and service! HONEST, TRUSTWORTHY, PROMPT & FAIR PRICED!
Thank you Dan, Josh, Brian & the rest of the crew!

Displaying Review 61 - 80 of 144 in total