Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

142 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


JS
Jim S.
Lacey, WA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018
Unexpected Major Repair with bonus work.
I brought my used Impreza in due to some knocking issues. They diagnosed the problem, be!t tensioner, fixed it then called with the had news there was still knocking diagnosed as a valve and recommended a rebuilt motor,it was substantially more. After having read other 5star reviews i felt confident proceeding. During repair they also found some Transmission issues, repaired them without notice. When Josh called they rep o rted the issues and had repaired them within the previous price reported. I am very happy with the work and trust them, which is invaluable. I 'll keep driVing g ok Olympia to Tacoma for future repairs and maintenance.

Verified Customer
Tacoma, WA
Subaru Impreza Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Great
Great

BB
Brad B.
Steilacoom, WA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Brad said the staff are always super friendly, they get him in quick, and the prices on everything are better than the other local places. They get stuff done quick, and work within the time frame and price quote that they give.
This review was collected via phone interview by Customer Research Inc.

RR
Rochelle R.
Buckley, WA
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Rochelle said the staff provided excellent service. They were helpful and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

LJ
Lauren J.
Tacoma, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Lauren said she was thankful she found this business. Josh and the staff were knowledgeable, and attentive servicing her vehicle.
This review was collected via phone interview by Customer Research Inc.

CN
Celia N.
Tacoma, WA
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Celia said the service was great and the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

EB
Edward B.
Tacoma, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Always do a great job.
Roopair always does a great job.

RT
Rob T.
Puyallup, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Subject Matter Experts!
Excellent turn around time and quality work on all your Subaru needs! Great staff, very knowledgeable and friendly! Highly recommended... A+++

JF
Joseph F.
Tacoma, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Awesome Service
The crew at RooPair knows their business. The are honest, competent, professional and take excellent care of both the Subaru and customer! thanks

KM
Katie M.
Edgewood, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Consistently excellent service
The team at Roopair is skilled, knowledgeable and helpful. I have been a customer for 15 years, and they have always gone above and beyond for me. They don't recommend unnecessary repairs, and they are reasonably priced.

AN
Alana N.
Tacoma, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
My kind of auto shop
These guys are fantastic! Super down-to-Earth, honest crew. They took a look, showed me first hand what was going on and there was no BS. Straight to the point about what was going on and cut and dry with what the charges would be. No up-selling or guilt-tripping into doing additional work. In fact, they even were honest with telling me that a problem I presented wasn't bad enough to warrant repair at this time. They were extremely efficient in time and repairs and were excellent about communication. I'm sold on these guys. I definitely recommend them.

JR
Janine R.
Tacoma, WA
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
I won't go anywhere else
I trust them.

DB
Dean B.
Gig Harbor, WA
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Business as usual.
Every time the same old thing. Great service. Great people. The same old thing never gets old.
Remember to Roo everything you do!

AG
Andrew G.
Tacoma, WA
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018 Category: Service
Andrew said there were no problems at all.
This review was collected via phone interview by Customer Research Inc.

KP
Kelso P.
Tacoma, WA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Kelso said the staff does excellent work and is superbly kind. His thanks them and Josh.
This review was collected via phone interview by Customer Research Inc.

JP
Janice p.
Tacoma, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Janice said the staff are really helpful and she trusts them with her vehicle. She stated that they are always courteous and get their customers in for service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CW
Chuck W.
Tacoma, WA
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
You can always trust roopair to not over sell!
Just took car to Puyallup Subaru for warranty air bag repair. They recommended $1000+ in additional repairs. Roopair guys did same inspection and gave car clean bill if health. The only thing they agreed on was need for new air filter for engine

EH
Emily H.
Tacoma, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Emily said the business has always done well by her.
This review was collected via phone interview by Customer Research Inc.

CK
Christian K.
Tacoma, WA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Always good, always friendly.
Got my routine oil change. Done in about 10 minutes.

DS
Doug S.
Bow, WA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Great Service
The only place I take my car, these guys know their stuff!

Displaying Review 81 - 100 of 142 in total