Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

142 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


JC
Janett C.
Washington
Subaru Legacy Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Janet said the service was outstanding. The process was explained well and she was kept informed. She stated that Josh was very educational and she appreciated his help.
This review was collected via phone interview by Customer Research Inc.

DW
Daniel W.
Tacoma, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Daniel said the staff at this business did a great job. They explained everything clearly to him about his service.
This review was collected via phone interview by Customer Research Inc.

HH
Hilda H.
Lakewood, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Great service and value!
I would definitely recommend Roopair for all your Subi repairs!

BW
Brian W.
Puyallup, WA
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Brian said they have excellent service and outstanding prices and they are very reputable.
This review was collected via phone interview by Customer Research Inc.

KJ
Kambra J.
Puyallup, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Kambra said this business is awesome and its hands down the best mechanic she has ever dealt with.
This review was collected via phone interview by Customer Research Inc.

DB
Dennis B.
Gig Harbor, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
60 K Service
Josh is great. Car ready before promised time. Very satisfied

RS
Rob S.
Gig Harbor, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Always A Pleasure
Just in for an oil change. But, when it was done they informed me the front brakes are close to needing a change. They are very good at giving me a heads up on up coming maintenance requirements and what’s needed now, what can wait a bit, and what should be done but isn’t required. In the past, during a ‘simple oil change’, just by listening to the engine driving it into the bay, my alternator sounded off and they verified it was failing. Saved me from it failing completely on its schedule not mine.

DM
Dee M.
Lakewood, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Roopair knows Subaru best in the NW!
Unquestionably, Roopair brings us the most knowledgable Subaru service in the NW. Josh, and Dan, and their team really know our cars and can service all issues efficiently, and offer up the best value for your maintenance and repair dollar. This is "the place" to take your car!

FM
Fred M.
Tacoma, WA
Subaru Baja
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Fred said he has used the business for quite awhile and they provided good service.
This review was collected via phone interview by Customer Research Inc.

JT
Janet T.
Tacoma, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Janet said this business has always done a great job and she's very happy.
This review was collected via phone interview by Customer Research Inc.

DB
Dillion B.
Washington
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Dillion said the business was friendly and knowledgeable and they took good care of him.
This review was collected via phone interview by Customer Research Inc.

AG
Aaron G.
Fircrest, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Aaron said he loves the honesty and integrity the business works with.
This review was collected via phone interview by Customer Research Inc.

DA
Dustin A.
Tacoma, WA
Subaru Legacy Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Dustin said he receives quick service every time. The staff is professional, competent and courteous.
This review was collected via phone interview by Customer Research Inc.

AT
Anne T.
Tacoma, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Anne said the business did a good job and it was done quickly.
This review was collected via phone interview by Customer Research Inc.

DB
Dean B.
Gig Harbor, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
On the Road again.
I was getting ready to leave for Wyoming when a light came on. Kelly had my car at her work and was going to pick me up at my work on the way to the Tetons that day. I called Roopair and they said to have Kelly stop in asap. A switch problem was found and fixed it on the spot. Kelly got dropped off in Idaho and I continued on to Wyoming. It was the best drive there i have had out of 29 yrs in row. My old Outback had 335000 Miles on it thanks to Roopair. My new to me 2008 Outback limited, with full rebuild on the engine, through Roosales, is awesome. Make sure to Roo whatever you do!

JG
Jim G.
Tacoma, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
The BEST Subaru mechanics in the ONW.
Dan and the crew are trustworthy, completely honest, they know their craft as well as anyone. Always looking out for your best interest.

JC
Jeremy C.
Tacoma, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Jeremy said the business did a good job. It went above and beyond. They were timely, and charges were reasonable. They're good at multitasking.
This review was collected via phone interview by Customer Research Inc.

SB
Staley B.
Fircrest, WA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Oil change 2013 Legacy - super fast appointment
Technicians were on point today, in and out of there in 20 minutes or less it seemed. Josh is always cool to talk with but he was out so I got to chat a bit with Dan who is very nice and extremely knowledgeable of course about Subaru’s. I’ve called about tires before (same car) and they’ve helped me find the right tire too so all around a classy group. I would recommend you consider this shop for your Subaru.

DR
Drew R.
Dupont, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Always great service
Expert Subaru specialists with outstanding service. This is my second Subaru serviced by Roopair and I know I can trust their knowledge. They have always provided fair and honest work, I highly recommend.

KM
Keith M.
Steilacoom, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Great service.
Always aware of problems and always the right repair. Plus they do it with a smile.

Displaying Review 101 - 120 of 142 in total