Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

162 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
Tacoma, WA
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018
Great service!
Every time I come in very prompt and courteous service. Thank you.

DB
Dean B.
Gig Harbor, WA
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Great as usual.
Once again, everything as expected. Excellent.

Verified Customer
Steilacoom, WA
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
The best
Great people and great service

CH
Christine H.
Sumner, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Customer service. loaner vehicle and their quality work
Thanks so much for a great job on my Outback. I always feel confident when I leave your facility knowing that you've done a thorough job and won't do work that's not needed. I'm back on the road again....thanks again!!

LR
Linda R.
Tacoma, WA
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
Love this place!
Roopair provides excellent, honest service at reasonable prices.

SR
Susan R.
Tacoma, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018
Great & Friendly Service and Fair Price.
Friendly Service by Josh. The Price for the work done on my Subaru seemed very Fair.

TR
Tony R.
Tacoma, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Tony said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

NC
Nancy C.
Spanaway, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018
Very efficient, honest and straightforward!!
Great service, right on schedule, with helpful suggestions. Took care not to repeat work that was already done on a previous visit.

CC
Cathy C.
Tacoma, WA
Subaru Legacy Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
Knowledge of what makes my Subaru work
Great knowledge.

ML
Matt L.
University Place, WA
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Matt said he is super pleased with them. They know their stuff. They're very thorough and informative.
This review was collected via phone interview by Customer Research Inc.

DW
Dick W.
Tacoma, WA
Subaru Baja
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Dick said the staff did well. Everything he had done at the business was good.
This review was collected via phone interview by Customer Research Inc.

KW
Kayla W.
Tacoma, WA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Kayla said the staff members at this business were efficient, personable and friendly. They got the job done. Josh is delightful and she loves getting her vehicle serviced at this business.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Tacoma, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Mike said the staff members at the business were fast, friendly and efficient. They are priced really well.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Orting, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Mike said the staff members do everything they say they're going to do. Most of the time, they're done before he expects it. They do an awesome job, and he is very impressed.
This review was collected via phone interview by Customer Research Inc.

NF
Nestor F.
Sumner, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Nestor said that he would recommend this business for service and he was pleased with his visit.
This review was collected via phone interview by Customer Research Inc.

ES
Eric S.
Puyallup, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Eric said the business has always been great to him.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Sumner, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
perfect!
stopped in to make an oil change appointment, and they took me right in.. Awesome. Thanks!!

BF
Barb F.
Puyallup, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
Would not take my Subaru anywhere else...
I have been taking my Legacy Outback to Roopair Specialties since I first got it. They are a bit of a drive for me but it's worth it. The prices are reasonable and the work gets done quickly. I cannot stress how great it is to be able to refer your family & friends to a car repair shop and it's even better to be able to trust the business.

Verified Customer
Tacoma, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Josh is great—friendly, reassuring, and professional
My oil change was done in lightning speed. The lobby was cool and pleasant on a blisteringly hot day. Josh communicated upcoming repairs clearly.

KS
KAREN S.
Westminster, MD
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
pop in
I was hoping to get a chance to write a review. I live in Maryland and was traveling across the country. The car had been acting funny for about a day. I went to the Subaru dealership just up the road and they couldn't help. But thankfully he told me about Roopair. I know dropping in doesn't always workout, but Josh went out of his way to help me. We were in and out in less than an hour and it was like new. A huge THANK YOU!! We are home safe and sound.

Displaying Review 141 - 160 of 162 in total