Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

130 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


JH
Janie H.
Tacoma, WA
Subaru Forester
Verified Customer
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06/14/2019
2010 Subaru Forester (Superior Experience)
Excellent service that's out of this world, they know, they talk ,and do Subaru. unlike any other service garage RooPair always comes out on top. They know how to keep customers satisfied and coming back.

JR
Janine R.
Tacoma, WA
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
Honest. Exceptional work.
My go to mechanic.

FB
Forest B.
Puyallup, WA
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019
Good Service
We have been customers for over 20 years and always had great service. They do a good job!

CW
Chuck W.
Tacoma, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
Great service
Been taking my Subarus to these guys for over 25 years. Reliable, honest, reasonable

JH
John H.
Gig Harbor, WA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
They really do Subaru’s right!
Checked around town for price quotes between 3 places, including the dealership. Pretty close in prices overall except, ROOpair was the only place to recommend replacing a few other extra items as part of a overall head gasket service package for longer term preventative maintenance. Which made a lot of sense and consequently more money of the original price quote went toward parts versus labor.

JY
Jen Y.
Lakewood, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019
Outstanding, as usual
Once again I received timely, friendly service, and they fixed something I didn't even ask them to fix! Great attention to detail and willingness to do things right. The only place I'll sake my Forester!

TW
Tori W.
Fircrest, WA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Tori said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CV
Crystal V.
Fircrest, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
Very friendly and ease of making arrangements to bring my car in.
Have always appreciated that this shop only works on Subaru's. I don't feel like I'm being taking advantage of as I do at a dealership. They are very helpful and to the point. Makes taking my car in for servicing stress-free! Thank you very much.

CM
Celest M.
Tacoma, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019
AWESOME Folks!
AWESOME folks, honest, pleasant, and super smart in all things Suburu!

RB
Ron B.
Bonney Lake, WA
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019
Rear hatch lock
Our first time here, we received prompt service, the problem was diagnosed and repaired correctly all in a very respectful and timely manner and at a fair price. We are very pleased to find a first rate Subaru repair shop like this. Thank you Roopair !

MC
MARYANNE C.
Tacoma, WA
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019
My car
But I had my car towed in did their location. They were quick to analyze it and get it back to me this same day. Their prices are reasonable and they do very good work

QH
Quinn H.
Lakewood, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Quinn said the staff at this business are always professional and finish the service on time and get it done correctly.
This review was collected via phone interview by Customer Research Inc.

JF
Joseph F.
Tacoma, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019
As always - excellent service
Josh and the crew at Roopair have never let us down. They have always been there for us with good, friendly, very reliable service.

JT
Judy And Hank T.
Tacoma, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2019
Friends don’t let friends go to the dealer
Been bringing my Subaru here since I have lived in the Tacoma area for the last 5+ years. A few words I would use to describe this shop are honest, reliable, trustworthy and prompt. I have Probably saved thousands of dollars over the years by skipping the dealer and bringing my Forester into Roopair Specialties. The peace of mind alone is worth it just knowing that My car will continue to be safe and reliable without having to cost an arm and a leg.

PW
Paul W.
Puyallup, WA
Subaru Baja (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2019
Oil please
Fast, short, done. Less than 20 minutes for my oil change. Takes Roo. You are the best!

DM
Dee M.
Lakewood, WA
Verified Customer
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04/27/2019
Best Maintenance Service Always
Excellent service, as always! Thanks Roopair!

MR
Mike R.
Tacoma, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Mike said the business did a great job and he got a free loaner.
This review was collected via phone interview by Customer Research Inc.

LR
Linda R.
Tacoma, WA
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
Great service!
I have trusted the technicians at Roopair to care for my cars for over twenty years. They are knowledgeable, efficient, honest, and kind - can't ask for more than that!

TW
Ted W.
Tacoma, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Trust-worthy and will keep your cars on the road
Can't say enough about these guys. They are friendly, honest, and straightforward, and they know Subarus. Absolutely the definition of why a good independent mechanic is the way to go.

MT
Marie T.
Tacoma, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Marie said the business keeps track of her vehicle and informs her when she needs to go in. She said she knows she can trust the business, they are the best.
This review was collected via phone interview by Customer Research Inc.

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