By CARRIE H. in Winnetka, IL
I have always had wonderful service at Wells Automotive Service. Frank calls with regular updates on timing and the work needed. He explains things in simple language so even I can understand what needs to be done and why. He is very fair and honest.
By NANCY S. in Chicago, IL
Wells Automotive always does a great job. They keep me informed, show me the parts that need to be replaced and give me a reasonable estimate. They are always a pleasure to deal with.
By Helena G. in Chicago, IL
Helena said they were communicative and did good high quality work.
By Verified Customer in Chicago, IL
Frank from Wells Automotive is the best. He calls you to keep you updated on your car and the needed repairs. He truly is a trustworthy guy. He worked on my Range Rover, identified a potentially costly problem, explained the cost possibilities and recommended that I try to convince Land Rover to rep...more
By STEVEN W. in Gurnee, IL
Got a tow and an open spot right away. Frank sent pictures and digital records out to insurance same day. They could have had me in an out in a day and a half if State Farm wasn’t slow. Real pros.
By LISA M. in Chicago, IL
I usually dread going to privately owned shops. I went in a time crunch for the first time. I can honestly say this is going to be my new regular. The guys took great care of my car, we're very communicative and respectful. I highly recommend this place!
By JOHN T. in Alsip, IL
Enjoyed frank a down to earth person. I have a mercedes-benz if there is a problem I know to call frank.
By Verified Customer in Chicago, IL
Staff was great! They were able to diagnose what other places couldnt which saved me money. Very honest and only do what is necessary for your repair
By ROBIN M. in Chicago, IL
I called Wells after having an issue with my dealer’s service department. They got me in quickly to see what was going on, told me what the problems were, taking photos and writing a report for me to take back to the dealer and then Wells refused to take payment for checking my car which the dealer ...more
By DIANE K. in Chicago, IL
Finding a great auto repair shop is like finding a great doctor. If you're looking for a great mechanic, look no further. Frank and team at at Wells Automotive will fix your car's problem and diagnose the car for any additional issues. They will recommend treating concerns and keeping an eye on pro...more
By Verified Customer in Chicago, IL
Wells Auto did everything I sked for and even went further to check other things that may be needed to do later. They have always taken great care of me and my auto.
By Verified Customer in Chicago, IL
Brought car in for a flat tire and tire came in next day and installed within 30 mins
By ALEX H. in Oswego, IL
On an early Friday morning, the last thing anyone wants is a stalled vehicle more than 50 miles from home. Frank at Wells had his tow truck there within the hour to get the truck, and called us within a few hours to give us an update. Miguel called us to let us know due to covid related issue impact...more
By KYLE W. in Chicago, IL
Frank and his team are true professionals. The work is excellent, the costs are very fair, all work and pricing is discussed up front and if additional work is needed it is discussed prior to being executed. I would not bring my car to any other auto shop in the city.
By PAUL M. in Chicago, IL
The work was done very professionally and very promptly, even faster than originally expected. I am totally satisfied.