By BRIDGET B. in Chicago, IL
What can I say, another great experience with Frank and his team. I used to have my car regularly serviced every 6 months at the suburban dealership. I had some work done at Wells earlier this year and decided to try them for my next oil change (Wells is just 3 blocks from me - versus a 30+ minute...more
By RACHEL P. in Chicago, IL
Superb service from this team. So incredibly knowledgable and helpful. Kept me well informed on everything that was happening with my car. Called me with updates exactly when they said they would. I seriously don't know where else you get this level of service in any industry these days.
By DAKARI T.
My service experience went very well. There communicate was good. I used my extended warranty and Wells is a preferred ship with them so they handled everything. I literally had the car towed from my home and only had to show up to pick it up. And that experience was great. I got a text immediately followed by a call letting me know that my vehicle was ready to go. Thank you
By SOPHIE B. in Chicago, IL
Wells does excellent work and is very fairly priced and always less expensive than the quote at the dealer. They really try to accommodate you in speed which is important to me bc this is my only vehicle.
By DAN J. in Chicago, IL
Wells is always friendly and professional and can be counted on especially in a pinch!
By Verified Customer in Chicago, IL
If you take your car to Wells Automotive you can count on honest and efficient service. They only tell you what’s really needed an do an excellent job.
By JANE C. in Chicago, IL
Frank and his team are the best in the Chicagoland area and in the business. This friendly and experienced operation is full of expertise, skill, honesty and integrity. We live around the corner and are so lucky to have his team nearby. All our needs were taken care of, above and beyond. I can’t recommend their services enough!
By VINCENT K. in Chicago, IL
Efficient and effective. Good customer service. Treated like person, not a paycheck
By BRIAN B. in Chicago, IL
They have performed service for us a number of times. Always friendly, professional and good at what they do. Highly recommended.
By JERRY L. in Chicago, IL
Attentive service by owner, Frank Guske. Explains work that will be done, and provides estimate IN ADVANCE, with customer's commitment to proceed. Good Communication from Wells Auto to customer; You hear back in a timely fashion, and are not keep WONDERING what is happening or when work will be completed. Kate and Jerry Leatham
By Verified Customer in Chicago, IL
If you’re looking for a mechanic who’s honest, fair and frank go no further than Frank from Wells Automotive. I would recommend to anyone asking. The guy’s the best!
By Verified Customer in Chicago, IL
Wells Automotive was very responsive and took good care of the car. They were able to communicate via email, phone and text to ensure that I was well aware of when I I could bring my car in and when it was ready.
By JEREMY P.
I submitted a request through Repair Pal and Frank from Wells Automotive contacted me immediately. I explained my issue and he advised me to bring my vehicle in so he could look at it. I brought my vehicle in and Frank was very honest about what he was able to do. Honesty with mechanics is some thing that you do not run into every day. Wells Automotive is an honest company.
By SAM B. in Chicago, IL
Frank was unbelievably helpful today. My muffler fell off my car and he took care of it right away. Dropped the car off around 6:30 was ready to go by 12:15. He also did some other work on the car I didn’t ask for and he didn’t charge me for it! Wells Automotive is my new go-to spot.
By JOHN D. in Chicago, IL
Frank & Co. fixed my malfunctioning minivan fast and at a very reasonable price. Happy to discover that Wells St. is much more than just a TOW company. They’ll fix it too ! I’ll be back ! JD